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TAP takes off with AMOS

At a glance

  • AMOS MRO Edition to be deployed at TAP airline and TAP M&E
  • AMOS was put to the acid test by TAP prior to the selection being made
  • AMOSmobile to be rolled-out

AMOS (re-)confirmed as best-fit after in-depth evaluation

Another big flag carrier together with its 1900-workforce M&E organisation selects AMOS. Swiss-AS is pleased to announce that the Portuguese flag carrier TAP together with TAP Maintenance & Engineering has just inked agreements with Swiss-AS to manage in future the company-wide fleet maintenance activities with AMOS.

During the in-depth evaluation phase, all details of AMOS were extensively analysed and questioned by TAP in order to make sure that it is the best fit for the airline as well as the M&E unit. Customer visits were organised, tender documents were exchanged and several workshops had taken place before the decision was finally taken. Portugalia Airlines (PGA) next door, being a subsidiary of TAP and using AMOS since 2012, allowed TAP the unique opportunity to see AMOS live in production and benefit from PGA’s long-term experience with AMOS and Swiss-AS.

AMOS paving the way into a digital future

“It is of course with great pleasure to see AMOS being now implemented at TAP, a renowned airline with a long company history and its M&E organisation offering a wide and deep spectrum of maintenance activities. AMOS will be the right tool in place to accelerate, via the introduction of paperless maintenance processes, TAP Maintenance & Engineering digital transformation process while introducing new technologies, automated processes and digitized data,” states Ronald Schaeuffele, CEO of Swiss-AS.

“After TAP’s privatization, digital transformation in the Company became a priority as a way to support new processes, increase the speed of multiple transactions, improve communication, all this to increase efficiency and productivity. Maintenance and Engineering faces the same challenges and so the decision was made to look for a solution that could replace most of our legacy systems developed in-house. It was a lengthy process where we took the time to understand the different options in the market but also how other Airlines and MRO’s with similar operations experienced the implementation of such products. In the end we concluded that AMOS is the solution that better fit our needs not only now but for the future. It was a tough and sometimes frustrating process involving a lot of people not only from Maintenance and Engineering but other areas in TAP. Though we believe we ran a solid procurement process the real challenge starts now. Along the next couple of years we’ll face for sure some obstacles but I believe we’re ready and that AMOS will strongly support our continued success.”, considers TAP’s Chief Technical Officer.

By choosing the AMOS MRO Edition including AMOSmobile and relying on the Swiss-AS Cloud Hosting solution, TAP will take advantage of the latest features and services offered by Swiss-AS. In the future, AMOScentral may well become a cornerstone for TAP to facilitate easy and safe communication and data exchange between TAP, its subsidiary Portugalia Airlines and beyond.

Thanks to its international workforce, Swiss-AS is in the fortunate position to staff the project team with Portuguese-speaking members. Besides the project manager, we can also provide trainers, developers and business analysts who will support the TAP project team without a language barrier.

Swiftair mobilizes their maintenance with TRAX eMobility Apps

MIAMI, Oct. 28, 2019 — Swiftair is a dynamic company with impressive plans for improvement. These include: a commitment to modernize their fleet; a project to inaugurate a new hangar to perform their own base maintenance; and a continuation of their mobile and paperless operation. The company has previously been certified to use an EFB (Electronic Flight Bag) that eliminates paperwork in the cockpit, and their pilots use their tablets for documents, maps, etc. Swiftair plans a second phase that will digitize all manuals and related documents used by their maintenance teams, as well as mobilizing mechanics’ work transactions.

Swiftair chose the TRAX eMobility suite of iOS and web-based Apps since it is already fully integrated into their Trax Maintenance and Engineering system. They plan to implement the following Apps: QuickTurn, TaskControl, AeroDox and Line Control, which will allow their maintenance team to access real-time information and conduct real-time transactions from anywhere.

Royal Brunei Airlines paperless with Conduce eTechLog8

Conduce and Royal Brunei Airlines (RB) are very proud to announce that on the 18th September 2019 the Brunei Department of Civil Aviation (DCA) have issued a “Letter of No Objection” for Royal Brunei Airlines to use Conduce eTechLog8 on the RB B787 fleet.

The letter states “The Department of Civil Aviation hereby has no objection and grant an approval for the utilisation of Electronic Technical Log on Royal Brunei’s B787 fleet

On Wednesday 9th October the first RB B787 Dreamliner Registration V8-DLC operated Brunei to Melbourne Flight Number BI 005 without the paper technical log,

Acting Senior Vice President Engineering Hj Badarudin Bagol stated “The implementation of Conduce eTechLog8 with Royal Brunei has gone extremely smoothly. The first DCA approved trial flight occurred on 25th April 2019, which was just 4 months and 16 days from the project start date. Parallel run trials with the paper system were completed over the Summer resulting in RB receiving full approval by September”. RB started the project back in December 2018 with a dedicated team to manage the project, which involved various stakeholders including the Brunei DCA.

Badarudin also explained “This was a very interesting project with a challenging timeline. It was not an easy transition, especially after more than 40 years of RB operations using the paper system. In addition, this is only part of the whole digitization paperless operation project being carried out by RB engineering. We have however managed to overcome all hurdles and complete the project successfully.”

Conduce CEO Steve Russell noted that “It has been an exciting 2019 for the Conduce team, with Royal Brunei, Airbus Beluga and SmartLynx Malta all receiving respective “Letters of No Objection” to use eTechLog8 and so eliminating the paper Technical Logs. Conduce are also expecting to gain FAA approval for a North American Florida based customer by the end of 2019.

About Conduce: With offices in the UK and Australia, Conduce provide robust mobile solutions for the world’s airlines. eTechLog8 is the leading ELB solution to replace paper technical log books. eTechLog8 is certified by many NAA’s, often managing multiple AOC’s. Full integration with the majority of MIS/MRO back office airline systems is standard. (www.conduce.net)

About Royal Brunei Airlines (RB): Royal Brunei currently operates a fleet of fourteen aircraft comprising of five Boeing 787-8 Dreamliner aircraft together with seven Airbus A320NEO aircraft and two Airbus A320 CEO Aircraft. RB now operates one of the youngest fleets in the world with an average fleet age of just over two years.

In 2018, RB received the APEX Official Airline Ratings™ Four-Star Award and as winners of TripAdvisor Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines – Asia.

In 2019, RB moved up twelve places to be at number 66 in the top 100 airlines in the world and awarded the Skytrax 4 Star Airline Rating and APEX Official Airline Ratings Five-Star Major Regional Airline Award.

Web Manuals partners with Arycom to boost connectivity in Americas

NBAA-BACE, Las Vegas, USA; October 22, 2019: Web Manuals, the global leader in digital documentation for aviation, is partnering with satellite connectivity provider Arycom, to boost access to digital manuals in every location across the Americas.

Arycom has been providing satellite voice and broadband data solutions to the South American aviation industry from its Brazil headquarters since 2001. The company expanded into the US in 2017 and is now one of the leading providers of end-to-end satellite connectivity solutions in the Americas.

Krister Genmark, Director of Operations Americas, Web Manuals, says: “By partnering with Arycom, we are ensuring our customers can access the most up-to-date digital manuals they need for every mission or operation, regardless of whether they’re in a remote flight location in South America, in the sky, or in their office or home.

“Arycom and Web Manuals share a dedication to innovation and connectivity, and by combining our resources we can bring digitalization to more customers than ever before. We look forward to rolling out our enhanced connectivity solution in collaboration with Arycom very soon.”

Svante Hjorth, Founder and CEO of Arycom, adds: “At Arycom, our objective is to meet aircraft operators’ growing demand for complete connectivity solutions in the cabin and cockpit. Web Manuals’ digital documentation is an excellent addition to our portfolio, which includes cockpit datalink services, accelerated high-speed data, real-time monitoring, navigation, and more. With Web Manuals, we are bringing modern aircraft operations into the digital age.”

Web Manuals and Arycom will be signing their partnership agreement at Web Manuals’ booth #N5807 at 3.30pm PT on Wednesday 23rd October at the 2019 NBAA Business Aviation Convention & Exhibition (NBAA-BACE). Media are welcome to attend the signing to take photographs.

Web Manuals 8 set to make document digitization even more accessible

NBAA-BACE, Las Vegas, USA; October 22, 2019: Web Manuals, the world leader in aviation document digitization solutions, is launching a major software update to its regulatory compliance package, making it easier than ever before for business aviation companies to go digital.

The update, called Web Manuals 8, promotes compatibility with a much wider range of devices than previously served, including smartphones, as well as the provision of real-time regulatory change notifications on top of a completely new user-experience.

Martin Lidgard, CEO and founder of Web Manuals says: The new version of our flagship digitization package makes the move to a fully digital platform a seamless process for business aviation companies. We have worked on developing a new level of simple and intuitive user experiences to enhance our customers’ onboarding and daily work. One such feature is the ability to work with multiple pages simultaneously, making it even quicker and easier to edit large and complex manuals.

“By introducing support for more than ten new languages in the application, we show our commitment to ensuring our international customers continue to find digitizing their existing documents a stress-free and seamless experience, while adhering to the highest industry safety standards. We are looking forward to rolling the update out across our customer base from now.”

Web Manuals is exhibiting on Booth N5807 at NBAA 2019 and live demonstrations of the updated software are available.

IFS dominates legacy vendors with 47% increase in licence revenue and 23% rise in net revenue

  • Aerospace and defence licence revenues up by 41% YTD
  • IFS sees six consecutive quarters of growth above 20% and moves to lead the field service market following Astea acquisition
  • Click here for image

21 October, 2019IFS, the global enterprise applications company, today announces its financial results for the third quarter and year-to-date (YTD) 2019, ending 30 September, 2019.

A remarkable 23% increase in net revenue YTD has IFS yet again outpacing the market by a factor of three. IFS’s latest financial results inspire further confidence in the company’s ability to win market share from the legacy vendors and retain customers by ensuring they consistently derive value from using IFS.

“The success of our business transformation is apparent as Q3 now marks our sixth straight quarter of growth above 20 percent,” said IFS Chief Executive Officer Darren Roos. “Over the last 18 months, we’ve gone from being a fragmented global business to a fast-growing organisation operating globally at scale. All the while, we’ve never lost sight of our commitment to providing the best experience for our customers, which remains our guiding principle.”

Commenting on what continues to set IFS apart from industry peers, Roos summarised, “Our topline growth does not come from extracting revenue from our installed base through tactics like compliance audits. On the contrary, we are winning half of our licence revenues from new customers. I believe this speaks volumes about our ability to beat the larger legacy vendors with a proposition that offers what the others don’t: choice and a focus on real customer value.”

IFS Chief Financial Officer Constance Minc added, “Every revenue line item saw a double-digit increase in the third quarter, which speaks to a company with a clear vision that is tooled for growth. To ensure we are equipped for the journey ahead—and to help us reach our 2021 revenue target of US$1 billion—we recently undertook the most significant IT project in our company’s history. Now, with unprecedented business transparency and agility, we can quickly adjust to fluctuations in any part of the business to better deliver consistent growth and profitability.”

Over the course of recent quarters, IFS has demonstrated that its challenger customers in five focus verticals are attracted by the company’s ability to offer solutions that are easy to use and quick to deploy. Among the new customers announced in Q3 were aerospace titan Rolls-Royce, global cryogenic equipment pioneer Cryostar, international plastic manufacturer Primo and the SportPesa Racing Point Formula One team.

Financial and Operational Highlights for Q3 and YTD (January – September) 2019:

  • Excluding WorkWave, IFS cloud revenue YTD increased 61% versus the same period of 2018
  • YTD net revenue was SEK 4,558 million (US$485 million), an increase of 23% versus the same period in 2018; Q3 net revenue grew at 21%
  • Licence revenue YTD increased 47% versus the same period 2018; Q3 licence revenue increased 45%
  • IFS’s strategic growth markets also saw double-digit increases in licence revenues, with Aerospace & Defence growing 41% and Service Management up 66% (both YTD)
  • EBITDA grew 41% YTD versus the same period 2018

With results like these, IFS has shown its capacity not only to dominate the legacy vendors in more traditional markets like enterprise resource planning (ERP), but also to claim leadership in the fastest growing enterprise software segment with the recent acquisition of Astea, supporting a combined service management customer base of 8,000 globally and growing.

Also taking place in recent weeks, IFS hosted the best-attended customer event in the company’s history, IFS World Conference 2019, which saw a 40% increase in customer attendance versus the previous year.

Note: revenue growth figures based on Swedish Krona and are reported in actual currency.

Learn more at www.ifs.com/uk/company/financial-results/.

Frontier rolls out TRAX eMobility apps

MIAMI, Oct. 21, 2019 – In keeping with their rapid expansion plans, Frontier has taken steps to enhance its safe, on-time and reliable service. Going paperless with TRAX eMobility Apps fits right in with this goal. Having tasks, job cards and manuals on a tablet allow for online / offline access at the point of work for the AMEs which results in significant time savings and enhanced on-time performance. Frontier has rolled out most of the suite of apps including: web applications Production and Line Control; iOS apps QuickTurn, TaskControl, and AeroDox; with plans for VisualCheck and EzStock next.

The web-based Production and Line Control applications allow Crew Chiefs and Controllers to view the production and manpower data in an interactive dashboard to see all tasks, deadlines and non- routine issues, as well as make job assignments. Line and Hangar employees use the QuickTurn, TaskControl and AeroDox apps for defect management, routine task cards and picklists, as well as record A/C P/N transactions and other related activities.

How skybook can take your flight crew briefing digital

16th October 2019

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With all the emphasis on Electronic Flight Bags and flight tracking in recent years it’s become all too easy to overlook other areas where significant performance gains can be found throughout the flight operations, dispatch and crew briefing process.

Selecting a standalone EFB or EFF that’s simply of benefit to the flight deck could restrict the ability to implement a far more connected platform, hampering the performance gains and improvements that could otherwise be achieved.

We know there are improvements to be found by delivering a fully digital EFB platform in the cockpit but that’s by no means where the improvements, or to that end the savings, need to start or finish so why consider a solution that only tackles the needs of one business area?

All too often, we work with EFB project teams that are not aligned to, or working cohesively with, flight operations and dispatch colleagues resulting in the selection of solutions that aren’t connected to wider business needs and only deliver a portion of what could have been achieved. 

It may well be all that is required at that point in time but it may also see an airline or operator only achieving a partial transition across to fully digital and integrated platforms which means there is a strong chance that time is still being wasted, workflows are still over-complimented, processes could become disjointed and above all, there will be resources carrying out tasks that simply aren’t required if the right solution is chosen.

This is where skybook comes in!

Unlike a lot of alternative solutions on the market, skybook is the complete package having been engineered to streamline the flight operations, dispatch and crew briefing process through seamless automation, removing the need for outdated labour intensive requirements and most of all, by taking the very best data sets directly from their source and using them as the basis for vital weather and NOTAM updates.

This means that 3rd party integrations can then be delivered to add further value and functionality to our clients rather than being a pre-requisite in order to make skybook actually deliver what’s been marketed.

All of our skybook modules are developed in-house meaning that we are more responsive to client needs and we are able to tailor and configure the vast majority of skybook in order to maximise time savings, streamline workflows and reduce the strain on flight operations, dispatch, aircrews and even maintenance teams.

How does it work then?

We’re more than happy to show you skybook in detail and to even give you a free trial account to evaluate each module but for now, we’ll keep this explanation high level and turn our focus to one vital aspect – crew briefing.

skybook is a flexible and modular standalone solution in its own right and the only integration it requires is with a flight planning system in order to automatically import OFP’s for each sector and to populate daily flight schedules within the dispatch module.

Once an OFP has been imported for a flight, skybook automatically reviews all weather, NOTAM, departure, destination, en-route and ETOPS alternatives against operator settings, minima, aircraft requirements and alerting criteria and a full digital briefing pack is generated ready for release to the crew.

Ideally, we work closely from the outset with both flight ops and flight deck project teams to understand collective requirements and to create a skybook configuration that streamlines the two-way flow of information and data across all core platforms, regardless of where they sit within the company.

Flexible user settings allow the briefing process to be tailored to match operator workflows and procedures in order to help the regulatory approval process and ensure operators only make process changes because there’s a benefit, not because the solution requires it.

Should any of the weather conditions or NOTAM updates breach the warning thresholds, alerts are triggered against all relevant areas of skybook, most notably within the Electronic Flight Bag digital briefing and they also feature prominently throughout the PDF based pack which can be used as a backup in the event of a problem or tablet failure which again aids the regulatory approval process.

skybook briefings focus on the needs of aircrews, maximising every opportunity to reduce information overload by focusing on the most vital data helping reduce workloads, save time and most importantly, reducing the chances of something vital being missed within the pack.

Auto alerting is also a prominent feature within both Airfield Watch and Flight Following, helping flight operations and tracking teams monitor weather conditions and NOTAM updates across all global airfields of interest with ease via highly intuitive automated dashboards that refresh the data and review it every 60 seconds.

If a problem emerges, you’ll be the first to know, even if you are logged out of skybook, and you’ll have the infomation available to better inform real time decision making.

Our focus here has been quite narrow, demonstrating the impact of skybook on just one aspect – crew briefing, but if you magnify the impact of inefficiency and having solutions that aren’t fit for purpose across every sector being flown, it becomes a bigger problem with every passing day. 

The reality is that each and every skybook module will help to deliver significant improvements straight out of the box which then allows us to focus on finding additional gains through further integrations rather than relying on 3rd party integrations to deliver the most basic of information and functionality.

If you are yet to embrace technology, it’s time that we spoke.

Starting your skybook journey couldn’t be simpler. Either visit our website  or email us and we’ll set the wheels in motion.

Spirit Airlines Selects TRAX eMobility Apps


MIAMI, Oct. 14, 2019 /PRNewswire/ — Spirit Airlines has now joined the many TRAX customers going mobile. Their slogan of “Less Money. More Go” sums up why they believe eMobility Apps will help them. They will significantly increase efficiency and reduce transaction times for their fleet maintenance and aircraft turnarounds.

Spirit plans to launch the following Apps: QuickTurn, TaskControl, Line Control and EzStock. The apps are designed to provide real-time information and real-time transactions, allowing users to work from anywhere and automatically synchronizing when in WiFi or cellular range. By exploiting the potential of a system that is fully integrated with its Trax Maintenance and Engineering system, Spirit expects to increase its productivity and at the same time will decrease maintenance costs.

Aircraft Commerce and Aircraft IT launch Aircraft Analytics, a powerful new subscription-based digital resource for the industry

Aircraft Commerce and Aircraft IT launch Aircraft Analytics, a powerful new subscription-based digital resource for the industry

Aircraft Analytics uses the latest digital interactive functionality to enable real-world analysis and comparisons of aircraft performance and operating costs with the ability to generate powerful key data reports.

This rich new resource will put real-world aircraft and performance data at the industry’s fingertips; using interactive digital tools to compare aircraft, or build powerful key data reports per aircraft variant. Aircraft Analytics is an Aircraft Commerce and Aircraft IT development to further enhance the authoritative, objective, and detailed data and analysis available to the airline and aircraft operator community.

Bringing together, in an integrated platform, real-world data, analysis and interactive tools, Aircraft Analytics will be the go-to information, benchmarking and comparison resource to inform key industry stakeholders. Videos will be posted to the website to introduce a growing range of capabilities. Many exciting developments are planned for the years ahead. The initial section will go live before the end of this year.

That launch module will cover freighters – a dynamic and challenging aviation market, of growing importance. The Freighters module has been created working with experienced industry partners for specialist inputs such as flight planning technology, an industry-leading freighters database, and selected feedstock values. More will be revealed as we formalise relationships over the next few months.

Aircraft Analytics applies digital interactive functionality to build valuable real-world comparisons of aircraft types and variants in their operational environments. Ed Haskey, COO of the new business, brings more than 20 years’ successful experience with aviation publishing and conferences, including Aircraft IT, the digital platform for Aircraft MRO and Flight Operations IT. Andy Coupland, CEO, brings more than 40 years’ senior management experience in airlines and consulting units. Ed’s and Andy’s combined experience and abilities will ensure that the new project meets its objectives from the outset.

Speaking at the launch of the new business, Charles Williams, Publisher and Editor of Aircraft Commerce, said, “I am proud to be part of this new venture. My confidence is grounded not only on the excellent concept and technology that will power Aircraft Analytics but also in the people running the business.” Ed Haskey, Publisher and Editor of Aircraft IT added, “Airlines, operators, MROs, lessors and other key industry sectors need increasingly to be able to assess aircraft types and variants against operational criteria. That can be daunting if all that you have is the manufacturer’s specification. Now, the functionality enabled by modern digital technology has provided the ideal platform for an innovative and powerful product to take understanding of different aircraft to a new level.”During 2020 new modules will cover regional, narrow-body and wide-body passenger aircraft.

Editor’s notes

Aircraft Commerce magazine delivers, to the airline and aircraft operator community, authoritative, objective and detailed data and analysis that could not be obtained elsewhere, including a complementary programme of industry-leading conferences. Both the magazine and the conference programme are supported by brand-new websites whose technology has created a further opportunity to add value for the commercial aviation community.

Aircraft IT is the digital platform for aircraft IT developers and vendors, buyers and users. The 20,000 plus subscribers are able to review the leading M&E/MRO and Flight Operations software solutions and discover what is new and how their peers are selecting, implementing and benefitting from the latest software solutions. All this is delivered through Webinars, eJournals, the Software Search Engine and much more.

An annual subscription to an Aircraft Analytics module will include access to the online Aircraft Commerce library of more than 1,200 downloadable articles. In the meantime you can access the free-to-view site at www.aircraft-analytics.com