The Aircraft IT MRO eJournal is published every 3 months and contains white papers written by leading consultants/experts and case studies from the IT users themselves, the airlines and MROs. There are also sections detailing the latest news items and latest technology updates to allow you to keep up-to-date with this rapidly developing sector of the industry.
> CASE STUDY: Managing and synchronizing devices of all types at Air Canada
Keith Dugas, Director, Maintenance AI & Connected Operations, Air Canada
> CASE STUDY: Achieving productivity gains through an Integrated M&E System
Julien Lebeau, Project Manager, Air Tahiti
> CASE STUDY: Enabling continuous data exchange between Lufthansa and Rolls-Royce Digital Services
Lena Duken, Airworthiness Engineer, Lufthansa
Jeff Winter, Senior Consultant, Lufthansa Industry Solutions
> CASE STUDY: Digital and mobile apps for paperless maintenance at Air Europa
Juan Miguel Sanchez Garcia, Air Europa
Francisco De Borja Mas Boned, Air Europa
> COLUMN: What IT can do: Data Exchange of digital records. The OEM perspective
Henrik Ollus, Customer Success Manager, QOCO Systems
Aircraft IT MRO Issue 55: Spring 2023 Edition
Coming Soon! (Order your copy by signing up for a free subscription)
Plus: latest MRO IT news, Live Software Demo Webinars, MRO Software Directory, etc.
Read these features and lots more in the upcoming in the Spring 2023 edition of Aircraft IT MRO.
> CASE STUDY: Digital Transformation at Etihad Airways Technical
Eric Bogner, Manager Strategic Partnership and Performance, Etihad Airways
Arish Sayed, Manager Projects – Technical, Etihad Airways
> CASE STUDY: Enter Air’s post-pandemic upgrades are supported by a flexible MRO IT solution
Konrad Dymowski, Technical Manager, Enter Air
> WHITE PAPER: A lifelong digital maintenance record for aviation assets, Part 2
Karl Steeves, CEO, TrustFlight
Jack Hsu, Senior Manager, Boeing Vancouver
> COLUMN: What IT can do: Digital Thread maurity in aircraft operations. The OEM perspective
Henrik Ollus, Customer Success Manager, QOCO Systems
> CASE STUDY: Increasing engine time on wing at Neos Air
Ivan Albini, CAMO Postholder, Neos Air
Ville Santaniemi, Senior Partner, QOCO Systems
> CASE STUDY: All change for the better at Mexicana MRO Services
Enrique Guido, CFO, Mexicana MRO Services
> WHITE PAPER: A lifelong digital maintenance record for aviation assets, Part 1
Karl Steeves, CEO, TrustFlight
Jack Hsu, Senior Manager, Boeing Vancouver
> WHITE PAPER: A more efficient maintenance data standard
Iryna Khomenko, Manager, Operational Efficiency, IATA TechOps
> COLUMN: How I see IT: What’s in your solution blueprint?
Allan Bachan, VP, Managing Director, MRO Operations, ICF
> COLUMN: What IT can do: Automating data flows between airlines, MROs, and OEMs
Henrik Ollus, Customer Success Manager, QOCO Systems
> CASE STUDY: HAECO embarks on an MRO IT upgrade
Teresa Cheung, Assistant General Manager, Centre of Excellence & Cathay Operations, Line Maintenance
Christine Yung, Leader of the AMOS Competence Excellent team, HAECO Hong Kong
> CASE STUDY: ATR steps up to a modern MRO IT solution
Patrick Massicot, Head of Airframe & MRO Services, ATR
> CASE STUDY: A new MRO IT solution for AISG’s multiple locations
Alejandro Bravo, Sr. VP Production Control & COO, AISG
> WHITE PAPER: Planning for a digital future
James Angus, Commercial Director of the Integrated Vehicle Health Management (IVHM)
John Magiorre, Executive Consultant, Cranfield University IVHM Centre
> COLUMN: How I see IT: Upgrading IT – which software solution approach should you choose?
Allan Bachan, VP, Managing Director, MRO Operations, ICF
> COLUMN: What IT can do: The low hanging fruits in maintenance data management
Henrik Ollus, Customer Success Manager, QOCO Systems
> CASE STUDY: Rolls-Royce and QOCO; working together for PLM
Nick Ward, Head of Product Management for Digital Services, Civil Aerospace at Rolls-Royce
> CASE STUDY: Smartwings journey to a more effective digital supply chain
Petr Barton, Head of Logistics & Stores, Smartwings
> CASE STUDY: Cargolux & TRAX eMOBILITY Q&A Part 2
Stephane Kastler, Director of Maintenance & Production, Cargolux
> WHITE PAPER: Technologies for a promising future
Rob Mather, Vice President, Aerospace and Defence Industries, IFS
> COLUMN: How I see IT: Addressing the Global Supply Chain crisis
Allan Bachan, VP, Managing Director, MRO Operations, ICF
> Case Study: Documents go paperless at Viva Air
Captain David Restrepo, Flight Standards and Training Manager, Viva Air Colombia
> Case Study: Updated shop control at Cargolux
Stephane Kastler, Director of Maintenance & Production, Cargolux
> Case Study: The right people for Lufthansa Technik
Luca Jelic, Training and Quality specialist, Base Maintenance Division, Lufthansa Technik
Svetla Stoeva, Former Head of Staff Agency, Base Maintenance Division, Lufthansa Technik
Andres del Pino, CEO, StaffNow
> White Paper: Rolls-Royce’s engine gets intelligent
James Elliott, Principal Business Architect, Aerospace & Defence, IFS
> Case Study: Digitized MRO Training & Monitoring
Liudas Jurkonis, Deputy CEO for Engineering Design and Technical Training Department, FL Technics
> Case Study: Extending Digital records at DAC
Jefferson Ding, Managing Director, Dragon Aviation Capital (DAC)
> White Paper: Sustaining aviation after recovery Part 2
Gesine Varfis, Marketing Manager APSYS and Gabriel Godfrey, Product Owner – Sustainable Aircraft, APSYS
> White Paper: IT Systems Adoption Part 3. The Rate of Technology Adoption through Covid-19 and how to Optimize Systems Adoption
Allan Bachan, Vice-President, ICF
> Case Study: Managed MRO IT as a service at Western Global Airlines
Jim Buckalew, SVP Technical Operations and Technology, Western Global Airlines
> Case Study: Finnair enhances aviation safety
Kjell Skogberg, Manager, Production Support, Technical Operations for Finnair
> Case Study: Improving resource utilization and efficiency at Delta TechOps
Rick Uber, General Manager Base Maintenance, Delta Airlines and Dinakara Nagalla, CEO of EmpowerMX
> White Paper: Sustaining aviation after recovery Part 1
Gesine Varfis, Marketing Manager APSYS and Gabriel Godfrey, Product Owner – Sustainable Aircraft, APSYS
> White Paper: IT Systems Adoption Part 2. The Rate of Technology Adoption through Covid-19 and how to Optimize Systems Adoption
Allan Bachan, Vice-President, ICF
> White Paper: A paradigm shift to more efficient aircraft fleet maintenance
Christine Windmeijer, ReMAP’s Public Relations
> Case Study: Realizing the Gains from Digital Processes at Sabena Technics
Francois Dore, Deputy Director General Strategy and Innovation, Sabena Technics
> White Paper: Smart Ideas to Improve Inventory Management Including AI, ML and Smart Automation
Daniel Stromski, Managing Director, DA Aviation
> White Paper: The Runway to Recovery
Graham Grose, Vice President and Industry Director, IFS
> White Paper: IT Systems Adoption Part 1. The Rate of Technology Adoption through Covid-19 and how to Optimize Systems Adoption
Allan Bachan, Vice-President, ICF
> Case Study: Equipping Engineers at Westjet for operational efficiency
James Homeniuk, Manager of Technical Standards and Audit Compliance, WestJet
Lyndsay Steffler, Analyst, Technical Standards and Audit, WestJet
> Case Study: Making the change to paperless at USA Jet
Pete Sasson, Project Manager, USA Jet, Active Aero
> White Paper: Managing digital assets with digital systems
Allan Bachan, Vice-President, ICF
> Solutions In Practice: Doing things right from the start at KAEMS
Mr. Park Won, VP & Head of Operations, Korean Aircraft Engineering Maintenance Services (KAEMS)
> White Paper: IATA Industry Restart Plan
Iryna Khomenko, Manager, Operational Efficiency, IATA TechOps
> Case Study: Looking into the future at Etihad Airways – the benefits of Predictive Maintenance and Big Data on Connected Aircraft
Borja Dosal Roiz, Avionics Engineer / CAMO Fleet Manager, Etihad Airways
> Case Study: A better view of process in a paperless environment at Embraer Aircraft Maintenance Services
Neal Reagor, Director Planning and Commercial Services, EAMS
> Case Study: MRO IT system modernization at ATSG
Paul Harding, Director, Information Technology, Air Transport Services Group (ATSG)
> IATA’s Digital Aircraft Operations Initiative – an update to IATA’s digital aircraft maintenance initiative.
Iryna Khomenko, Manager, Operational Efficiency, IATA SFO, IATA
> How I See IT Column: COVID-19: impacts and progress
Allan Bachan, Vice-President, ICF
> MAJOR INDUSTRY COVID-19 SURVEY: 2020, COVID-19 impact and responses from the aviation IT sector
John Hancock, Editor, Aircraft IT MRO
> Case Study: Using digital solutions to drive efficiencies at APLUS
Wilfredo E. Regalado, Director Corporate Finance Strategic planning and IT, APLUS
> Aviation Maintenance and Covid-19: How to leverage digitization to meet industry challenges
Allan Bachan, VP, ICF
Arun Navneethakrishnan, Aviation Solutions Advisor, Ramco Systems
> Digital processes, e-signatures and ETL-ELB promise better ways of doing business in the post-Covid world
Kirk Strutt, Senior Product Manager, IFS
Dan Dutton, VP R&D, IFS
> Solutions in Practice: Recommendations to reduce NFF (No Fault Found) rate
Leandro Correa, Senior Vice President, Seabury Solutions
> Case Study: Moving to a Cloud-based M&E System at Copa Airlines
Pablo Rousselin Avendano, MRO Director, Copa Airlines
> Case Study: 100% On Time Performance through Mobility and Paperless Solutions at JAL Engineering
Yuki Naki, Director IT Planning, JAL Engineering
> Case Study: Virtual Reality Training at FL Techncs
Ramunas Paskevicius, Head of IT and Innovations, FL Technics
> Case Study: Achieving Zero Inventory with Hyper-Connected and Automated Supply Chain at AMP Parts
David Rieth, Director of Business Development, Airline MRO Parts (AMP)
Manoj Singh, Head of Business, Ramco Aviation
> How I See IT: Digital Threads and Twins in MRO
Allan Bachan, VP, Manaing Director, ICF
> Solutions in Practice: Titan Airways uses CARDS Cloud Based Aircraft Transition Solution
Dave Bunker, Engineering Director, Titan Airways
> Case Study: Digitization of Cabin Maintenance at Air France – KLM
Remco Groeneweg, Project Manager, Air France – KLM Group IT
Michael Lopez, Sales Manager AirInt Services
> Artificial Intelligence Applications and Advanced Analytics in Aviation Operation
Jahan Alamzad, President, Laminaar Aviation InfoTech Americas, Inc.
> How I See IT: What’s in your Solution Blueprint
Allan Bachan, VP, Manaing Director, ICF
> Solutions in Practice: Teaching Machines to better identify Chronic Defects
Mark Langley, Chief Technology Officer, ATP CaseBank
> Case Study: Coopesa uses new MRO Software to get Efficient
Walter Ching, Director Operations / COO, Coopesa R.L.
> Case Study: Better technology supports better lease returns at Jazz Aviation
John Hensel, Manager Business Services Portfolio, Jazz Aviation
> How I See IT: Improving Systems Adoption
Allan Bachan, VP, Manaing Director, ICF
Aircraft IT MRO – March / April 2016
Aircraft IT MRO – July / August 2014
Case Study: Alaska Airlines & Boeing Mobile Line Maintenance Success Story
Rob Lowry, Project Manager Maintenance & Engineering, Alaska Airlines
Sherilyn Segrest, Program Manager Fleet & Maintenance Solutions, Boeing
Why you should insist your MRO Software is Standards Compliant
Kenneth N. Jones, Director of Electronic Data Standards, ATA e-Business Program
MRO and Big Data: Predictive Analytics to improve the efficiency of maintenance and planning
Benjamin Walther, CEO, aviationexperts
Marc Borkowsky, Business Analyst, aviationexperts
CMS and MRO Systems Integration, Part 1:
Thanos Kaponeridis, CEO & President, AeroSoft Systems Inc.
Plus: Industry news, Technology updates, Live Software Demo Webinars, MRO Software Directory, Vendor Job Card, Past Webinar Recordings, plus more.
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Aircraft IT MRO – May / June 2014
Case Study: SFS Aviation Thailand – MRO IT System for Offshore Helicopter Operations
Brian P. McDonald, Director Asian Aviation Services (AAR); Management Consultant, SFS Aviation Co., Ltd.
Mobility Deep Dive – The Future for Aerospace Mobility
Paul Saunders, Global Product Manager, Flatirons Solutions
Lost in Translation – MRO Data Warehouse
Tim Alden, Commercial Director, Rusada
Case Study: Air Works India – Keeping MRO IT Lean
Ravinder Pal Singh (Ravi), CTO and CIO, Air Works
Plus: Industry news, Technology Updates, Live Software Demo Webinars, MRO Software Directory, Vendor Job Card, Past Webinar Recordings, plus more.
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Aircraft IT MRO – March / April 2014
Case Study: National Airways Corporation – Stepping up with MRO Software
Rob Vogel, Senior Manager, National Airways Corporation
Early Adopters of S1000D & iSpec 2200.
How civil aviation organizations are adopting best practices to support iSpec 2200 and S1000D information exchange standards to accommodate both existing and new-generation fleets.
David Boyer, VP Of Aerospace Operations, Flatirons Solutions
Tim Larson, Global Product Manage, Flatirons Solutions
Using Data to Improve MRO Schedule Management
A. Ben Zakour, Research and Development Engineer, 2MoRO Solutions
Stronger when Tackled Together.
How Regulatory Compliance can be leveraged and arranged to deliver a range of real business benefits.
Geoff Zuber, Director, Holocentric
Plus: Industry news, Technology Updates, Live Software Demo Webinars, MRO Software Directory, Vendor Job Card, Past Webinar Recordings, plus more.
Aircraft IT MRO – Winter 2013
Case Study: Air Tahiti Nui – New Generation Reporting Tools
Caroline Deba, Reliability Manager, Air Tahiti Nui
Case Study: Finnair AMOS Implementation – Enhanced Business Operations
Jorma Ryske, Director Finnair IT Aircraft Maintenance
White Paper: Aircraft Documentation Today Part 3 – Charting an Optimal Course
JD Sillion, Chief Solutions Officer, Flatirons Solutions
White Paper: Migrating Data from Legacy MRO IT Systems to Modern Systems – Moving Day, Getting Ready and Afterwards
David A. Marcontell, President & COO, TeamSAI Inc.
John F. Smiley III, Aviation Analyst, TeamSAI Inc.
Plus: Industry news, Technology Updates, Live Software Demo Webinars, MRO Software Directory, Vendor Job Card, Past Webinar Recordings, plus more.
Aircraft IT MRO – August / September 2013
White Paper: Aircraft Technical Publications Standards – The Right Language in the Right Context
Tim Larson, Chief Product Owner TechSight/X, InfoTrust Group
Case Study: Mobility Workforce – Mobile Line Maintenance Strategy
Fernando Ferreira Matos, Head of Information Technologies, TAP Maintenance & Engineering
Case Study: MIS System Upgrade. CAIRE Group share the experience of Implementing AMASIS
Jean-Philippe Coudrat, Fleet Technical Manager, CAIRE Group
White Paper: Leveraging Advantage out of M&E Software. Is M&E Software a necessary evil for airlines and MROs?
Sander de Bree, Managing Director, ExSyn Aviation Solutions
Plus: Industry news, Technology Updates, Live Software Demo Webinars, MRO Software Directory, Vendor Job Card, Past Webinar Recordings, plus more.
Aircraft IT MRO – June / July 2013
White Paper: A Fresh look at Information: Technical Publications and Management.
JD Sillion, VP Products and Solutions, InfoTrust Group
White Paper: Use your Intelligence – the Intelligent use of special software give MRO companies a decisive competitive edge.
Ulrike Fuchs, Press and Marketing Officer, PSIPENTA Software Systems GmbH
Case Study: No Need to delay: The challenges and benefits of a fast MRO Software Implementation.
Mutlu Uzun, Managing Director, 4U Aircraft Design and Engineering GmbH
White Paper: Plan for MRO Software implementation Project Success
Wesley J. Parfitt, CEO, EnvelopeAPM Inc.
Plus: Industry news, Technology Updates, Live Software Demo Webinars, MRO Software Directory, Vendor Job Card, Past Webinar Recordings, plus more.
Aircraft IT MRO – April / May 2013
Case Study: Point of Maintenance Acquittal
Michael Killeen, Project Marlin Project Manager, Qantas Engineering
White Paper: Inventory Management: Taming the chaos
Saravanan Rajarajan, Consultant – Aviation Practice, Ramco Systems
Column: Why pay billions for smart aircraft only to plug them into dumb IT?
Michael Wm Denis, Vice President, InfoTrust Group
Case Study: MRO IT as a key enabler of your vision
Mesfin Tasew, Chief Operating Officer, Ethiopian Airlines
Case Study: Insight into the creation of the new manage/m WebSuite 2.0
Dr. Falk Kalus, director, and Timo Herster, project manager, manage/m
Plus: Industry news, Technology Updates, Live Software Demo Webinars, MRO Software Directory, Vendor Job Card, Past Webinar Recordings, plus more.
Aircraft IT MRO – February / March 2013
Case Study: RFID: Leading the way with Inventory Management
Rick Lewis, Business Analyst, Delta TechOps
Case Study: Organising Data for more useful outcomes
Amol Salaskar, Manager Engineering IT, Jet Airways
Column: ACG v Olympic Airlines – is the definition of ”airworthy” changing?
Michael Wm Denis, Vice President, InfoTrust Group
White Paper: Technical Records – Making them work
Julien Albrecht, General Manager, Aircraft Data Systems
White Paper: What should a CIO think about?
Ravinder Pal Singh, Global Chief Information and Technology Officer, Air Works
Plus: Industry news, Technology Updates, Live Software Demo Webinars, MRO Software Directory, Vendor Job Card, Past Webinar Recordings, plus more.
Aircraft IT MRO – Autumn 2012
White Paper: Human Interaction with Modern IT System in Aircraft Maintenance
Sander de Bree, Founder and General Manager, ExSyn Aviation Solutions
Case Study: Networked MRO
Orkun Hasekioglu, Projects Manager, Turkish Technic
Column: A cold wind of change is blowing through MRO
Michael Wm Denis, Vice President, InfoTrust Group
White Paper: Plan the work or work the plan?
Tim Alden, Commercial Director, Rusada
Plus: Industry news, Technology Updates, Live Software Demo Webinars, MRO Software Directory, Vendor Job Card, Past Webinar Recordings, plus more.
Aircraft IT MRO – Summer 2012
White Paper: MRO Business Networks need MRO IT Networks
Michael Wm Denis, Vice President Customer Engagement, InfoTrust Group
Case Study: Qantas Engineering steps up to a new MRO IT system
Geoff Zuber, General Manager Aerospace & Utilities, Holocentric
Case Study: Documentation in the 21st Century
Julie Steadman, Principal Airworthiness Records, Virgin Atlantic Airways
Case Study: Getting high value by spreading IT Services
Dr. Franck Duluc, Engineering & Maintenance Research Manager, Airbus
Plus: Industry news, Technology Updates, Live Software Demo Webinars, MRO Software Directory, Vendor Job Card, Past Webinar Recordings, How I see IT (new Column), MRO IT Event preview, plus more.
Aircraft IT MRO – Spring 2012
Aircraft IT MRO – Winter 2012
New Landscape Format: The eJournal has been converted to a new landscape format for optimum viewing and reading on computers & tablet devices. Each page should now fit nicely into your screen.
Aircraft IT MRO – Summer 2011 – Contents:
White Paper: Life is Dynamic: Business must operate dynamically too. The value of Enterprise Architecture and Strategic IT Planning
Michael Wm. Denis, Principal, ICF SH&E
Case Study: Challenges in capturing man-hours and materials consumed in airframe checks
Dr. Roberto Asuncion, VP IT, Lufthansa Technik Philippines
White Paper: An Inconvenient Truth: CMS..
Thanos Kaponeridis, President & CEO, AeroSoft Systems
Case Study: Power play and the consequences of Equipment Upgrades and Overhauls
Karl Jones, Head of Avionics & Technology Development, Marshall Aerospace Ltd.
White Paper: A Discussion on MRO IT Project Management
Wes Parfitt, CEO and Founder, EnvelopeAPM Inc.
Plus: Industry News, Technology Updates, Live Software Demo Webinars, MRO Software Directory
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AircraftIT MRO – April/May 2011 – Contents
Case Study BoB and ERP: Working together IT works
Fernando Moura de Lucena Manager, Business Solutions IT, VRG Airlines (Gol Group)
White Paper Are you ready for an Enterprise Wide MRO System?
Sharhabeel Lone, Partner Global Business Strategy, SAKS Consulting
Case Study Aircraft Maintenance Management and Control Software Systems do not require long implementation schedules
Aer. Eng. Gustavo Daneri, Maintenance Director, Sol Lineas Aereas
White Paper What’s up with Aviation IT?
Paul Saunders, Director, Conduce Consulting
Case Study Can airlines pull IT all together?
Vishok Mansingh, Asst. Vice President-Eng Logistics & Systems, Kingfisher Airlines
Plus: Industry News, Technology Updates, Live Software Demo Webinars, MRO Software Directory
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