Register to attend this Webinar to see how AireXpert’s powerful EventControl OS platform is transforming the way airlines, operators, and MROs control maintenance operations. As you will see, EventControl OS, as used by over 11,000 professionals from airlines including United, JetBlue, Republic Airways, Horizon Air, replaces the patchwork of generic coordination tools such as email, phone calls, WhatsApp, spreadsheets, paper, in-house tools, M&E Systems, and more, with a single shared digital platform and App that gives every stakeholder (engineers, MCC, leadership, dispatch, flight crews, materials, tooling, logistics) a real-time, complete picture of every maintenance event across the entire route network. Via demos of the platform and following workflows already used to manage over 500,000 maintenance events across more than 400 airports worldwide, the AireXpert team will show how events are created, coordinated, and resolved from a single workspace in real time. Whether it is a routine out-of-service situation or a critical AOG, you will see how one shared timeline keeps every stakeholder aligned from first report through a return-to-service.  The demos will show advanced features such as live event timelines showing every message, photo upload, status update, parts request, and stakeholder action; quick query for flight crews to report discrepancies; and EventControl Hub – the central command environment giving Maintenance Control complete real-time visibility of every active event displaying location, aircraft registration, discrepancy, ETR, confidence level, and tags including AOG/Materials, Road Trip, SIG Event, Working MEL, Priority A/C, and Engineering.

The Webinar begins with a look at the questions that most maintenance operations have stopped asking such as why are your most experienced people spending their time chasing status updates instead of making decisions? Why does critical information live in someone’s inbox, a spreadsheet no one can find, or a text thread that disappears? The session closes with real-world results from operators who have implemented EventControl OS, including how quickly crews adopted the platform and the measurable impact on event duration, coordination speed, and maintenance spend, with operators already reporting a 20% increase in labor productivity, 80% reduction in communication latency, and a 60% reduction in compliance risk.

The Webinar is divided into 4 key sections:

1. Maintenance Event Control Challenges Today – Key Questions:
The webinar opens by challenging how airlines, operators, and MROs coordinate maintenance today- and asking the questions most operations have stopped examining:

• How many generic tools does your crew use to coordinate a single event? For most airlines, the answer is between seven and 15 — email, phone calls, WhatsApp, Teams, spreadsheets, paper logs, in-house tools, and your M&E system — none designed for the speed or complexity of aircraft maintenance.
• Why are your best people chasing information rather than acting on it?
• Why does critical knowledge live in a private inbox instead of a shared operational space?
• What is that fragmentation costing your airline every day in avoidable delays, extended event times, compliance exposure, and unnecessary spend?

2. EventControl OS Platform Demo
This section will feature a live demonstration of EventControl OS, showing exactly how a maintenance event flows from initial report through resolution inside a single shared workspace. You will see:

• The EventControl Hub — the central command environment giving Maintenance Control complete, simultaneous visibility of every active event across the entire route network, with each event displaying location, aircraft registration, discrepancy, vendor, advise time, ETR, confidence level, and tags including AOG/Materials, Road Trip, SIG Event, Working MEL, Priority A/C, and Engineering — all at a glance, all in real time.
• Live Event Timelines — every message, photo upload, status update, parts request, and stakeholder action captured chronologically and permanently, creating a complete audit trail automatically with no additional effort from your team. As seen in the platform, a single event can generate 13 messages, 4 photos, 2 files, and 15 updates — all in one organized space.
• Instant SMS Onboarding — technicians and vendors invited into an event immediately via SMS, with no app download or pre-existing account required, contributing updates, photos, and notes from the moment they arrive on aircraft.
• Event Management Tools — ATA codes, on-site maintenance assignments, vendor contacts, work status, check-in status, and active user tracking all managed within the event environment, delivering a level of situational awareness that phone calls and text chains simply cannot match.
• Quick Query — a structured, instant channel for flight crews to report discrepancies directly into the system, eliminating the back-and-forth that delays event creation and action.
• Automated Workflows — triggering the right actions, notifications, and escalations at the right time, removing the burden of manual coordination from your most experienced people.
• Native Mobile App — the full event environment available on mobile, giving line technicians, outstation vendors, and travelling maintenance personnel identical functionality to the desktop — including live event lists with scheduled departure countdowns, ETR tracking, and new event creation — with no loss of capability.

3. Operator Results: From Generic Tools to EventControl OS
In this section, you will hear benefits with regards to airline operators who have moved from fragmented, generic coordination tools to EventControl OS — and you will see the measurable results that followed. You will see:

• Rapid Adoption – crews at carriers of different sizes and fleet types onboarded quickly and easily, with SMS-based technician and vendor onboarding meaning outstation adoption measured in days, not months.
• Operational Outcomes – real-world data from operators including reductions in average event duration, faster vendor response and arrival times, and the elimination of information silos that previously caused avoidable delays. Operators are already reporting a 20% increase in labor productivity, 80% reduction in communication latency, and 60% reduction in compliance risk.
• Leadership Visibility – how leadership teams gained real-time visibility of their entire maintenance operation for the first time, not through end-of-day reports or manual summaries, but through a live operational picture available on any device.
• Reporting Dashboard – maintenance leadership presented with the data needed to identify trends, measure vendor performance, and understand financial impact, including:
  
  – Median maintenance response time tracking — with the platform demonstrating a network median of 12 minutes across 100+ events.
  – Event lifecycle analysis across three stages: Start → Arrived, Arrived → Completed, and Completed → Closed, broken down by aircraft registration and flight number.
  – Filterable by airport code and date range, with full export capability across the entire fleet.

For operators who have spent years accepting fragmented coordination as the cost of doing business, this section provides a concrete, evidence-based answer to what purposely built event control is genuinely worth.

4. Live Q&A
The final section of the Webinar is an opportunity to put your questions directly to the AireXpert team. Whether you want to understand how EventControl OS would apply to your specific operation, how implementation and onboarding works in practice, how the platform integrates with your existing M&E system, or how pricing and deployment are structured, the AireXpert crew will be on hand to give you honest, direct answers. No question is too operational or too specific – the AireXpert team has spent decades working in and around line maintenance, and they understand the practical realities of what it takes to change how a maintenance operation coordinates. This is your chance to get the answers you need to understand whether EventControl OS is the right fit for your airline.

About the Aircraft IT Webinar Series:

Every 2 weeks the Aircraft IT website hosts a different live Webinar, each Webinar hosted by a different IT Vendor. These sessions represent the perfect opportunity to learn about a software solution in a more informal manner and to quickly gain an in-depth knowledge of all the major systems on the market, all from the comfort of your own office or home with no sales pressure.

The IT vendor provides a live software demonstration/masterclass of their solution and explains how it can benefit airlines, MROs, Operators, OEMs, Leasing Companies. Once logged on, online delegates can ask questions via the interactive sections of the Webinar or simply sit back and watch and listen to the demonstration. There are two sessions during the day, each differently times to accommodate all time zones.

Each Webinar session is recorded, and an On-Demand version is then posted back to the Aircraft IT website a few days after the live session to allow you to view the content again with your colleagues. The library of On-Demand Webinar recordings provides an invaluable reference source of Flight Operations software demonstrations from the World’s leading Flight Operations IT Vendors.

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For a full list of On-Demand Webinar sessions Click Here