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Webinar Overview

Please note – this webinar is available for airlines, aircraft operators, and MRO facilities only.

Register to attend this Webinar to see how the powerful AvioBook Connect App is transforming the way airlines, control turnarounds, flight delays and IROPs (Irregular Operations). As you will see, AvioBook Connect, as used by airlines such as Southwest, Finnair, KLM, United, and more, replaces the patchwork of fragmented communication tools such as walkie-talkies, cockpit phones, WhatsApp, and Teams, with a single shared operational comms platform that gives every stakeholder for each flight (pilots, cabin crew, dispatch, gate agent, maintenance, OCC), a real-time, complete picture of each flight, eliminating miscommunication, missed updates, and delays that add up fast. During the Webinar, the AvioBook Connect demo will follow the workflows for a typical flight, showing how the system auto-creates a structured flight room for each flight, visible 24 hours before departure and providing all key stakeholders and scheduled crew with a secure chat room to receive automated alerts, exchange messages, request information, share live data, and effectively coordinate to minimize operational disruptions. You will see how the App is much more than a communications system with advanced Smart Actions allowing crew to retrieve real-time flight info from other airline systems, such as pilots requesting a METAR or crew triggering a gate announcement. In addition, team members have the functionality to specify @Roles to ensure the right person is informed. So, for example, pilots can @Dispatch to contact the dispatcher assigned to the flight to request a new flight plan. Crucially, you will see how, via its API platform, Connect integrates with the systems airlines already use to trigger automated alerts when things happen: a gate change, an aircraft swap, a new load sheet, a door opening, with everything timestamped for full traceability.

The Webinar will show how the systems keeps all flight stakeholders aligned during complex IROP situations, showing real-world examples of how Connect prevented delays and cancellations, including a pilot who used Connect to receive a new flight plan after an FMS failure, and a maintenance team that arrived with the right parts before the aircraft even landed. You will also see how the business case is straightforward: one block minute costs approximately €103. Therefore, saving just two minutes per turnaround across 200 daily flights adds up to over€600,000 per month. Finally, you will see a preview of an AI-powered analytics layer that uses operational data and contextual messaging to predict turnaround risks, analyze historical performance, and give flight crew a clear view of what’s on track and what’s at risk.

The Webinar is divided into the following 5 key sections:

  • Why AvioBook Connect was Built: Solving the Communication Challenge in Airline Operations
    The webinar begins with an overview of the operational communication challenges airlines face today, including fragmented communication channels, siloed operational information, and the complexity of coordinating multiple stakeholders during both normal operations and IROP scenarios. Based on operational experience and airline feedback, the AvioBook team will explain how AvioBook Connect was designed as a flight-centric operational collaboration platform that goes beyond traditional messaging tools by combining structured communication, operational workflows, live operational awareness, and automation into a single environment

  • AvioBook Core Features: Flight Rooms, Role-Based Tagging & Task Management
    Next the AvioBook team will provide a full demonstration following the workflow of a typical flight operation showing how Connect structures communication around flights, ensuring the right people see what needs their attention and when it needs it, such as a dispatcher view organized by ETD (Estimated Time of Departure), plus:

    – Auto-created flight rooms: As you will see, Connect automatically creates structured flight rooms bringing together pilots, cabin crew, dispatch, OCC, maintenance, gate agents, and other operational stakeholders into a shared operational workspace visible 24 hours before departure with crew assignments added automatically.
    – Role-based @tagging: Role-based tagging and structured operational communication ensuring the right teams and stakeholders are informed immediately when action is required. For example, pilots can contact the dispatcher assigned to the flight directly within the flight room, using @Dispatch, to request a new flight plan
    – Shared task lists: Shared task management and prioritization views that help operational teams focus on the most critical actions during both normal operations and disruption scenarios.
    – Airline-configured operational messages and predefined workflows that reduce manual coordination and repetitive communication. For example, cabin crew or ground staff can notify operational teams of boarding constraints, full overhead bins, or turnaround issues with a single action instead of making phone calls or manually typing updates.
    – Full traceability through timestamped operational communication, delivery and read receipts, document sharing, and structured communication linked directly to the flight operation.

  • AvioBook Connect – API platform: Automations & Smart Actions
    Next you will see how the API platform generates automations and smart actions – the heart of Connect.  You will see how event-based automations handle routine updates without manual input, and how smart actions let users trigger workflows in other systems, all from within the chat room. Out-of-the-box integrations cover gate changes, aircraft swaps, load sheets, and live aircraft data via AvioCast:

    – Automated operational alerts and event-driven updates generated through integrations with operational systems and live aircraft data, including gate changes, aircraft swaps, crew updates, delays, new OFP or load sheet releases, aircraft landing events, and door opening notifications.
    – Smart Actions that allow users to retrieve operational information or trigger operational workflows directly from within the flight room. For instance, pilots can request METAR updates, operational teams can initiate gate announcements, and users can access relevant operational information without leaving the platform.

  • AvioBook Connect – Real-World Impact: IROP Examples & Quantified Savings
    Next you will see concrete examples of Connect preventing delays and cancellations during IROP situations, plus savings and the business case:

    – Real-world disruption management examples, including a pilot receiving an updated flight plan directly within the flight room following an FMS failure.
    – Earlier operational visibility and coordination across stakeholders enabling maintenance teams to arrive with the correct parts before the aircraft has landed.
    – Faster operational communication and improved situational awareness helping airlines minimize turnaround delays and reduce disruption escalation.
    – Quantified operational savings through improved communication speed, operational awareness, and coordination efficiency.
    – The operational business case behind turnaround optimization, where one block minute costs approximately €103, meaning that saving just two minutes per turnaround across 200 daily flights can deliver more than €600,000 per month in operational savings.
  • Roadmap: AI Analytics and Future Operational Intelligence
    Finally, the AvioBook team will provide a preview of the future roadmap for AvioBook Connect, including the development of an AI-powered analytics layer designed to combine operational data with contextual operational messaging to improve situational awareness and operational decision-making. You will see how future capabilities will predict turnaround risks, analyze historical operational performance, identify operational bottlenecks, and provide flight and operational teams with clearer visibility into what is progressing as planned and what may require intervention.

The webinar will finish with a live Q&A session.

About the Aircraft IT Webinar Series:

Every 2 weeks the Aircraft IT website hosts a different live Webinar, each Webinar hosted by a different IT Vendor. These sessions represent the perfect opportunity to learn about a software solution in a more informal manner and to quickly gain an in-depth knowledge of all the major systems on the market, all from the comfort of your own office or home with no sales pressure.

The IT vendor provides a live software demonstration/masterclass of their solution and explains how it can benefit airlines, MROs, Operators, OEMs, Leasing Companies. Once logged on, online delegates can ask questions via the interactive sections of the Webinar or simply sit back and watch and listen to the demonstration. There are two sessions during the day, each differently times to accommodate all time zones.

Each Webinar session is recorded, and an On-Demand version is then posted back to the Aircraft IT website a few days after the live session to allow you to view the content again with your colleagues. The library of On-Demand Webinar recordings provides an invaluable reference source of Flight Operations software demonstrations from the World’s leading Flight Operations IT Vendors.

For a full list of upcoming Webinars Click Here
For a full list of On-Demand Webinar sessions Click Here

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