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Register to view this On-Demand Webinar (recorded 7th May 2026) to see how the latest technology is transforming the way airlines and aviation companies approach aviation safety management with truly integrated applications, via a demo of Centrik 5 from TrustFlight, the safety intelligence platform trusted by over 200,000 active users across 120 countries for capturing, analyzing, and reporting safety, compliance, and risk data in real-time. Via demos of the system, the TrustFlight team will show how Centrik 5 goes far beyond conventional SMS and QMS platforms to deliver real-time operational oversight, role-based dashboards, and intelligent workflows that eliminate silos and drive a measurable, positive shift in safety culture across every level of the organization. Key features you will see include AI-driven automated risk levels and trends; centralized hazard and occurrence reporting with automated workflows; how to submit safety reports from any device including offline and with photos; structured risk registers with live dashboards; advanced auditing features linked to regulations; real-time regulatory alerting system that continuously monitors global aviation regulations and automatically detects amendments, additions and deletions; and lots more.

Crucially, you will also see how the system provides airlines with the tools for end-to-end operational readiness through advanced crisis response and emergency response planning (ERP) features. You will see how the platform sends real-time notifications (voice, email, etc.) to relevant personnel the moment a crisis is activated, such as an on-board emergency, while simultaneously maintaining a complete, auditable record of all communications and actions taken; plus, how Centrik’s ERP module can directly activate the services of an external crisis management provider such as Kenyon International. As you will see, via the ERP Rehearsal and Drill Mode, airlines can use real-world operational and safety data to run practice drills to test and validate emergency response systems before they are needed, ensuring that personnel, workflows, and communications are fully prepared, practiced, and proven.

The Webinar is divided into the following key sections:

1. TrustFlight Centrik 5 SMS, QMS, Risk Management, Crisis and Emergency Response Planning Overview
The Webinar opens with an introduction to Centrik 5’s interconnected modules, with a highlight of the major outcomes and benefits airlines and aviation organizations of all sizes and fleet types, worldwide, will gain from the platform. As you will see, Centrik 5 — the operational foundation for real-time safety intelligence and compliance management that makes crisis response deliverable under pressure — goes far beyond a conventional SMS or QMS, delivering a fully integrated safety intelligence environment where every module, from safety reporting through to risk and compliance, works together in real time to give a complete and always-current picture of operational risk, plus provide the tools needed for a fully ready and compliant ERP.

2. Centrik 5 Demo 1: Safety Management System – SMS:
Firstly, you will see a demo of the configurable Safety Management System. Key features you will see include: centralized hazard and occurrence reporting with automated workflows, trending, and investigation management; how to submit safety reports from any device, including the ability to capture photos and work fully offline; how the safety team classify and categorize every report, directly linked to the risk register; how AI assists in classifying risk levels and surfacing trends that might otherwise be missed; and how to assign actions, monitor effectiveness, and foster a more open and transparent safety reporting culture companywide.

3. Centrik 5 Demo 2: Quality Management System – QMS:
Next you will see the powerful Quality Management System. Key features you will see include:

• Internal and external auditing with embedded, always-current regulations across ICAO, IOSA, IS-BAO, EASA, FAA, and more than 120 other regulatory frameworks.
• How to schedule audits with automated reminders that ensure your audit program stays on track without manual chasing.
• How to assign actions and track the severity of findings from identification through to closure.
• How audit items are linked directly to regulations, giving auditors and regulators an unambiguous line of sight between findings and the specific requirements they relate to.
• How regulations are mapped to checklist items for clear, demonstrable compliance at every stage of the audit cycle.
• Managing airworthiness reviews and how findings are automatically linked to actions and workflows to ensure nothing falls through the gaps.
• How the overall audit process is streamlined to support a more proactive approach to compliance moving your organization from reactive finding management to a culture of continuous, evidence-based quality improvement

4. Centrik 5 Demo 3: Risk Management Systems – RMS:
Next you will see the adaptable Risk Management System. Key features you will see include: structured risk registers with live dashboards, heat maps, and change management tracking; breaking down each risk into individual hazards with multi-hazard, multi-consequence assessments; seeing the impact of real-time occurrence reports and compliance findings directly against the risk register; sorting risk factors by severity; assigning controls to each hazard; and dynamically adjusting the risk score as new data flows in — giving safety leaders the true risk picture at all times.

5. Centrik 5 Demo 4: Crisis and Emergency Response Planning – ERP:
Next you will see Centrik 5’s unique Emergency Response Planning capability. Key features you will see include:

• Automated ERP Workflows – how Centrik 5 triggers structured response workflows with guided checklists covering actions, communications, data capture, and required documentation, ensuring that when a crisis occurs, every step of your organization’s response is structured, tracked, and fully auditable from the first moment of activation.
• Real-Time SMS and Voice Notifications – how the platform sends real-time notifications to relevant personnel the moment a crisis is activated, while simultaneously maintaining a complete, auditable record of all communications and actions taken ensuring nothing is missed and everything can be demonstrated to regulators and investigators after the event. The TrustFlight team will walk you through an example of an on-board emergency.
• ERP Rehearsal and Drill Mode – how users can run practice drills to test and validate emergency response systems before they are needed, ensuring that personnel, workflows, and communications are fully prepared, practiced, and proven so that when activation is required, teams respond with confidence rather than uncertainty. As you will see the scenarios draw on real-world operational and safety data from Centrik to make them as realistic as possible.

6. Kenyon International: Crisis Response Preparedness and Emergency Management Integration
Finally, you will see how Kenyon International with 120 years of crisis response experience and a 24/7 global network of over 2,700 responders integrates directly with Centrik 5 to ensure that when a crisis occurs, airlines are not only prepared but capable of responding with the precision, speed, and compassion that the most critical moments demand. As you will see, when daily safety intelligence and crisis response share the same ecosystem, the handoff from detection to activation is seamless, with Centrik 5 providing the daily safety intelligence that informs and shapes Kenyon’s activation, and Kenyon providing the world-leading response capability that gives that intelligence its operational consequence.

The key features of this integrated capability you will see include:

• Centrik 5 as the Daily Safety Intelligence Foundation – how incident and hazard reports with severity classification, risk register trends and emerging threats, compliance status and overdue findings, training currency and competency gaps, and ERP document versions and readership confirmation all flow continuously through Centrik 5, ensuring your crisis preparedness posture is built on real, current operational data rather than static assumptions.
• The Bridge: Single Partner, Shared Context – how Centrik’s ERP module can directly activate Kenyon services; how pre-agreed activation thresholds are linked to ERP manual severity levels so that the decision to activate is structured and immediate; and how preparedness exercises are shaped by real incident trends rather than hypothetical scenarios, ensuring drills reflect the actual risk environment the organization operates in.
• Crisis Response Activation – spanning Disaster Recovery Services for end-to-end accident and incident management from site operations through to family assistance and repatriation; Disaster Human Services for the care, sensitivity, and professional support that survivors, families, and personnel require; a 24/7 multilingual Call Centre that activates immediately to manage high volumes of enquiries from families, media, and authorities; structured Crisis Communications to ensure the company speaks with one clear and authoritative voice throughout an incident; and dedicated Media Call Centre Services to separate press handling from family and operational lines. It all comes together as a single, coordinated response that protects both the people affected and the long-term reputation of the operation.

About the Aircraft IT Webinar Series:

Every 2 weeks the Aircraft IT website hosts a different live Webinar, each Webinar hosted by a different IT Vendor. These sessions represent the perfect opportunity to learn about a software solution in a more informal manner and to quickly gain an in-depth knowledge of all the major systems on the market, all from the comfort of your own office or home with no sales pressure.

The IT vendor provides a live software demonstration/masterclass of their solution and explains how it can benefit airlines, MROs, Operators, OEMs, Leasing Companies. Once logged on, online delegates can ask questions via the interactive sections of the Webinar or simply sit back and watch and listen to the demonstration. There are two sessions during the day, each differently times to accommodate all time zones.

Each Webinar session is recorded, and an On-Demand version is then posted back to the Aircraft IT website a few days after the live session to allow you to view the content again with your colleagues. The library of On-Demand Webinar recordings provides an invaluable reference source of Flight Operations software demonstrations from the World’s leading Flight Operations IT Vendors.

For a full list of upcoming Webinars Click Here
For a full list of On-Demand Webinar sessions Click Here

Register to view this On-Demand Webinar (recorded 12th December 2024) to see how the latest digital advances in cloud-based solutions and Apps are transforming modern aviation safety management, via a demo of the popular Ideagen Coruson Safety Management System.  As you will see, Ideagen Coruson is utilized worldwide by more than 150,000 aviation daily users at over 250 airlines, operators, MROs, ground handlers, airports, regulators and more, of all sizes, such as British Airways, Ryanair, Emirates, AirAsia and HAECO, to modernize and streamline safety, quality, compliance, and risk management (SMS, QMS, RISK) processes. During the Webinar, the Coruson demo will follow a step-by-step guide on how to implement a powerful and intuitive companywide safety, risk, and audit management process, showcasing the dynamic and automated features whilst meeting stringent legal standards for IACAE, ICAO, EASA, IOSA, FAA, and more.  The demo will show how to create and submit safety reports (ASR, CSR, GSR, etc), perform risk assessments, assign responsibilities, and due dates for implementation of risk mitigations, and then verify and monitor their effectiveness; plus use advanced ESG and audit tools to seamlessly conduct any type of audit (internal, external, regulator, supplier, IATA IOSA).

The Ideagen team will also highlight some advanced features and new technology to transform safety practices, including harnessing the power of the mobile App allowing users to submit safety reports; leveraging safety data for real-time BI and data analytics reporting; and how the solution is fully integrated with safety reports linking directly to the risk registers, risks and individual Bowtie Models.  As you will see Ideagen Coruson enables users to centralize all aspects of safety reporting and quality auditing and provides the tools to increase levels of proactive risk management, providing quick access to all safety data via one system and an immediate overview of business performance.

The Webinar is divided into 4 key sections:

• SMS Challenges and how Ideagen Supports Aviation Companies.
  The Webinar begins with a look at the airline industry’s safety challenges including multiple regulations worldwide (ICAO regulations, EASA 376, National Authorities); data complexity and non-integrated systems (QMS SMS, RISK) resulting in siloed and fragmented data resource, and deployment of new technologies. During the Webinar you will see how Coruson addresses these challenges to provide a single, fully integrated (safety, quality and risk management), scalable platform for capturing, analysing, and managing safety data in real-time.
  
  
• Ideagen Demo 1: Safety Reports and Real-Time Data Reporting:
  Next you will see a demo of the solution, in which the Ideagen team will first address areas around the ICAO 4 pillars of Safety, with particular focus on the Pillars of Safety Assurance and Safety Risk Management where the demo will show the range of safety reports that can be created (ASR, CSR, GSR, etc), the configurable Workflows, and classification and reactive risk assessment – suitable for all Matrix’s: ICAO, EASA ERC.
  
  You will see how permissions driven safety reporting forms can be created, customized and completed with relevant links and embedded documents, diagrams and photos on a PC or on a mobile device, online or offline for all involved parties who need to know about the safety incident.
  
  Key workflows and functionality you will see include:
  
  – Customizable workflows with target completion date, tasks, stages (with stage owners), requests for information and how the owner can close a stage when complete.
  – How users can add attachments (images, evidence) and include any stakeholder in the incident into the workflow and investigation.
  – How a history of workflows allows users to identify trends and any underlying causes of safety incidents, plus how the system can work with third-party business intelligence tools.
  – How the system lets users link to regulators, or any useful resources, and monitor safety reports or search for trends and audit info.
  
  
• Ideagen Demo 2: Proactive Auditing:
  The demo will then move to Proactive Auditing (any type of audit – Internal, external, regulator, supplier, IATA IOSA) and how that can be processed in the solution including the associated non-conformance / corrective action processes.
  
  Key workflows and functionality you will see include:
  
  – How the system enables users to plan, schedule, create and carry out an audit and how the audit can be viewed by date or as a planner which you can drill into for details of regularity, type of audit.
  – How users can look at all audits underway and see their progress through the stages on the audit journey.
  – How to create an audit workflow and customize the workflow, plus how the system ensures that all the tasks have been carried out to perform the audit.
  – How users can configure audit location(s) and scope(s) as well as the audit subject and then create relevant checklists.
  – How to list findings and add attachments, including audit summary, and link to existing report if events are linked and, how, as with reporting, audits can be configured with mandatory fields, plus how all relevant parties can view, including the full history of this and previous audits.
  – The app, as mentioned before in reporting, can work off-line, submit reports and complete audits with offline capability, and can do everything in the system even with no or poor Internet connectivity.
  
  
• Ideagen Demo 3: Risk Management Module:
  The demo will finish with the Proactive Risk Management Module, where you will see how the safety reports link back into the Risk Registers. You will see how the Risk Module has the same common style of view with filters (owner, accountable individual, project type, status).
  
  As you will see, as well as a list of threats, control measures, mitigations and consequences, threats can be viewed as a Bowtie centring on the undesirable event in question, and you can zoom in for a specific element or zoom out for higher level view of a very big Bowtie. The Risk Module also enables you to see the history of a risk, what happened, how it was completed and who did it.
  
  Key workflows and functionality you will see include:
  
  – Add controls for mitigating different risks.
  – Add evidence and attachments such as photographs.
  – Look at historic risk assessments and assess whether they are getting better or worse.
  – Use decision aids that are available to help you bring together all of the information to inform a decision.
  – Create and schedule audit for risk to check that nothing is missed or in need of improvement and see whether this risk has been reported on elsewhere.
  – Connect to reports workflow.

About the Aircraft IT Webinar Series:

Every 2 weeks the Aircraft IT website hosts a different live Webinar, each Webinar hosted by a different IT Vendor. These sessions represent the perfect opportunity to learn about a software solution in a more informal manner and to quickly gain an in-depth knowledge of all the major systems on the market, all from the comfort of your own office or home with no sales pressure.

The IT vendor provides a live software demonstration/masterclass of their solution and explains how it can benefit airlines, MROs, Operators, OEMs, Leasing Companies. Once logged on, online delegates can ask questions via the interactive sections of the Webinar or simply sit back and watch and listen to the demonstration. There are two sessions during the day, each differently times to accommodate all time zones.

Each Webinar session is recorded, and an On-Demand version is then posted back to the Aircraft IT website a few days after the live session to allow you to view the content again with your colleagues. The library of On-Demand Webinar recordings provides an invaluable reference source of Flight Operations software demonstrations from the World’s leading Flight Operations IT Vendors.

For a full list of upcoming Webinars Click Here
For a full list of On-Demand Webinar sessions Click Here

Register to view this On-Demand Webinar (recorded 22nd September 2022) to see the latest advances in digital, web-based Safety, Quality and Risk Management solutions and Apps via demos and a full overview of the popular IQSMS system from ASQS, as used by 290+ customers of all sizes worldwide including airlines, helicopter operators, BJOs, MROs, UAVs, Ground Ops/FBOs, airports as well as OEMs. Via demos of the key system modules, you will see how IQSMS provides the tools to simplify and automate company-wide end-to-end safety, compliance and audit needs. IQSMS delivers online and offline Apps for quality assurance auditing, live regulator feeds (inc. EASA, FAA, Transport Canada, IATA and many more), automated data integrations from key company systems, live dashboards showing real-time safety performance status and reports, easy access for external auditors and for internal key personnel approvals, and lots more. The demos will focus on the three core modules. First, you will see the Quality module and how to conduct a quality assurance audit online and remotely via the IQSMS Auditor App; next the Reporting module and how to file a report offline, assign a risk classification to a report, and view dashboard statistics and reports. Finally, you will see a demo of the Risk+ module and how to create a risk assessment and how the risk register is populated.

ASQS will then introduce you to additional modules and functionality including Airport and Flight Risk, Document Distribution, FDM, and more and you will see how the solution can be optimized and adapated to meet the requirements of each company. Finally, you will see the power of data integration for other company systems such as Crew Scheduling Software, Maintenance Planning, EFB, FDM, FOQA and Business Intelligence, and how this ensures the seamless flow of data into IQSMS and largely automates the entire safety and quality management process.

The Webinar is divided into the following key sections:

1. An Introduction to ASQS and high-level overview of IQSMS and its Modules and Apps
   The Webinar begins with an introduction to ASQS and the IQSMS solution and Apps, including the three core modules – Quality, Risk +, and Reporting – plus the 5 expansion modules- Airport and Flight Risk, Document Distribution, Emergency Response Planning, FDM (Risk), Survey. You will see how the modules seamlessly integrate, sharing data and providing the tools to simplify and automate company-wide end-to-end safety, compliance and audit needs with online and offline Apps for quality assurance auditing, live regulator feeds live regulator feeds (including EASA, FAA, Transport Canada, IATA and many more), automated data integrations from key company systems, live dashboards showing status and reports, easy access for external auditors and for internal key personnel approvals, and lots more. You will also see how the solution can be optimized and adapted to meet the requirements of each company.
   
   
2. IQSMS Demo 1: Quality Module – A Quality Assurance Audit via the Auditor App
   Next you will see demos of the key modules beginning with the Quality Management Module. The demo will walk you through how to conduct a quality assurance audit via the online and offline Auditor App. During this demo it will be also the very first time that ASQS presents its newest function, which is a fully integrated remote auditing feature. As you will see, with this feature, it is now easy to audit service providers, partners or remote locations through a completely secured live stream within the IQSMS framework. This new functionality assists users to significantly reduce costs for external audits. The demo will conclude by showing how easy it is to work on findings (non-compliance problems identified during an audit) in IQSMS and why the system therefore can be used without any training for internal and external auditees.  
   
   
3. IQSMS Demo 2: Reporting Module – Filing a Report, Risk Classification, Dashboard
   Next you will see a demo of the reporting module. As you will see the Reporting Module covers the entire hazard and occurrence reporting process for flight, cabin and ground operations, training, continuing airworthiness, maintenance, occupational health and safety, etc. To facilitate reporting when not at home base, IQSMS supports the report entry on tablets and smartphones, online and offline. The demo will walk you through filing a report offline; the risk classification of a report which is performed in accordance with the requirements of ICAO Doc. 9859 and ICAO Annex 19; and, finally, Dashboard statistics where key personnel can track safety performance indicators in real-time.
   
   
4. IQSMS Demo 3: Risk+ Module – Create Risk Assessment and Risk Register
   You will next see a demo of the Risk Management Module and you will see how to easily create a risk assessment. You will also see how the Risk Register is automatically updated by IQSMS which supports internal risk management of all identified hazards. The focus lies on the identification of implemented safety controls. All identified safety controls are continuously monitored for effectiveness, by linking the Risk Register with the other relevant IQSMS modules. Weaknesses in the organization are identified to perform timely risk identification and risk mitigation.
   
   
5. The Importance and Benefits of Data and System Integrations
   Finally, you will see the power of data integration for other company systems and how this ensures the seamless flow of data into IQSMS and largely automates the entire safety and quality management process. Systems discussed for integration include:
   
   – Crew Scheduling Systems
   – Business Intelligence Software
   – Maintenance scheduling software
   – Electronic Flight Bag (EFB)
   – Document Management Software
   – FDM/FOQA Software

About the Aircraft IT Webinar Series:

Every 2 weeks the Aircraft IT website hosts a different live Webinar, each Webinar hosted by a different IT Vendor. These sessions represent the perfect opportunity to learn about a software solution in a more informal manner and to quickly gain an in-depth knowledge of all the major systems on the market, all from the comfort of your own office or home with no sales pressure.

The IT vendor provides a live software demonstration/masterclass of their solution and explains how it can benefit airlines, MROs, Operators, OEMs, Leasing Companies. Once logged on, online delegates can ask questions via the interactive sections of the Webinar or simply sit back and watch and listen to the demonstration. There are two sessions during the day, each differently times to accommodate all time zones.

Each Webinar session is recorded, and an On-Demand version is then posted back to the Aircraft IT website a few days after the live session to allow you to view the content again with your colleagues. The library of On-Demand Webinar recordings provides an invaluable reference source of Flight Operations software demonstrations from the World’s leading Flight Operations IT Vendors.

For a full list of upcoming Webinars Click Here
For a full list of On-Demand Webinar sessions Click Here