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HK Express Selects ULTRAMAIN® ELB™

Hong Kong – July 1, 2024 – HK Express Airways (HK Express), a Hong Kong based low-cost carrier, has selected Ultramain Systems ULTRAMAIN ELB electronic cabin and technical logbook software. HK Express operates a growing fleet Airbus A320 and A321 series aircraft, with a current fleet size of 34 aircraft.

The introduction of ULTRAMAIN ELB to their Airbus fleet will enable HK Express to capture real-time paperless data as work is accomplished. This does not only reduce the paper process but also provides improved operational visibility and reliability. Auto-collecting accurate data during the maintenance process is critical for effective corrective actions.

In addition to providing immediate global visibility of Tech & Cabin actions in ELB, and HK Express’s Maintenance System, ULTRAMAIN ELB auto enforces many aspects of the defect identification and resolution process that paper systems cannot. Human induced variability is eliminated because ELB guides users to uniform defect classifications thereby providing on-device decision support directly to pilots and engineers. With real-time visibility into maintenance operations, HK Express will lower maintenance cost, increase aircraft utilization and reduce deferral rates.

Alan Tang, Director, Maintenance and Engineering said, “We are excited to integrate ULTRAMAIN ELB into our fleet, marking a significant step towards enhancing our operational efficiency and reliability.” He added, “This advanced electronic logbook software aligns with our commitment to leveraging innovative technology to streamline our processes and reduce our environmental footprint. We anticipate that ULTRAMAIN ELB will greatly improve our maintenance operations, providing real-time data capture and seamless defect management, ultimately leading to improved service for our passengers and a more sustainable operation.”

“We are thrilled to welcome HK Express to the ULTRAMAIN ELB User Community, marking substantial growth of our presence in Hong Kong. We are looking forward to getting HK Express up and running on ULTRAMAIN ELB so they too can realize the benefits of streamlined digital workflows. Furthermore, we are pleased to assist another customer in their endeavors to reduce their environmental footprint. Not only will their operational reliability be improved through their use of ULTRAMAIN ELB, but HK Express will significantly reduce  the amount of paper being printed and stored”, said Tim Spears, Vice President of Onboard Systems.

About HK Express

HK Express is an IATA Operational Safety Audit (IOSA) registered airline. Operating as one of the world’s most punctual and safest airlines, HK Express ranked third globally and first in Asia for on-time arrival performance among low-cost carriers, according to Cirium, a leading aviation analytics firm. It has also received a “7-star safety rating” – the highest honor from airlineratings.com, a renowned independent airline rating review agency worldwide.

As a member of the Cathay Group, HK Express has successfully empowered over 22 million passengers to travel on their own terms since transforming into a low-cost carrier. It is widely trusted and favored by its customers.

About Ultramain Systems

Serving aviation industries worldwide for more than 40 Years, Ultramain Systems is dedicated to providing our customers worldwide with SIMPLE MOBILE PAPERLESS Aviation Maintenance software and professional services.

ULTRAMAIN ELB – the market leading electronic logbook software is approved for paperless operation by regulatory authorities worldwide. ULTRAMAIN ELB and eLine Checks operate on mobile or installed devices providing real-time integration with airlines’ existing Flight Schedule and Maintenance systems.

ULTRAMAIN M&E / MRO software provides comprehensive functionality, innovative features, and has been approved by regulatory authorities around the world for line, base, and overhaul operations as the paperless maintenance system of record. Ultramain Systems & Ultramain International maintain offices in the USA, UK, Ireland, Hong Kong, and India. For more information about ULTRAMAIN®, please visit www.ultramain.com, send an inquiry to sales@ultramain.com, or call 1.505.828.9000.

Ultramain Systems, Inc.
Melissa Martinez
Manager, Marketing Communications

HK Express Airways
Isis Wong
Manager, Public Relations
Tel (852) 3906-7637

easyJet to digitise onboard Aircraft Technical log to cut down on paper use and weight

New e logs will save over 300,000 sheets of paper from being used

  • Digitising the technical and cabin logbook will save over 300,000 sheets of paper records from being printed and stored every year.
  • Transitioning from paper to digital reporting will also increase efficiency for easyJet’s flight crew, cabin crew and engineering teams.
  • The e-techlog system is from renowned aviation technology company, Ultramain, and will be rolled out to easyJet’s 346-strong fleet of the Airbus A320 family by the end of 2025.

easyJet is replacing weighty Paper Technical and Cabin Logs previously used by cabin crew, engineers, ground crew and flight crew with the new e-techlog system, which will be rolled out across its 346-strong fleet of aircraft during 2025.

The move represents another way the airline is trying to reduce its operational waste, with the transition expected to save more than 300,000 sheets of paper from being printed and stored every year.

Additionally, the new e-techlog system will help streamline the maintenance reporting process for flight crew, cabin crew and engineering – enabling easyJet to increase line maintenance productivity in the process.

Bolstered by real-time flight and cabin crew reports, the new system will in particular aid easyJet with fewer ground delays, lowering aircraft maintenance times to enable greater aircraft availability and ultimately less disruption for passengers. 

David Morgan, Chief Operating Officer at easyJet, said:

“Rolling out Ultramain’s state-of-the-art technology across our fleet of aircraft will not only improve the reporting processes for our crew and engineering teams but will also see fewer delays on the ground, which will help further enhance the travel experience for our customers.

“Our continued investment into innovative solutions like the e-techlog means we’ll not only find quicker solutions to defects but by cutting our paper use and the weight on the aircraft, we are also taking another small but important step to reduce our environmental impact too.”

Speaking on the transition to digitised reporting, Mark McCausland, President and CEO of Ultramain Systems, added:

“We are thrilled to welcome easyJet as our newest ULTRAMAIN ELB partner and user. By embracing a paperless process for their electronic technical and cabin logbook, easyJet has demonstrated a dedication to excellence and innovation.

“Together, we are paving the way towards a more efficient future in aviation. We are excited to support easyJet as they transition to a more efficient, paperless operation.”

Once fully rolled out, the e-techlog will be run through Ultramain’s software and will be installed on operational iPads accessible to easyJet personnel on the ground and in the air. This will enable both crew and engineers to raise and share maintenance issues, in real-time whilst on the ground, and in doing so give the engineers ample time to order new parts in advance, saving on-ground delays and operational downtime.

Additionally, transitioning from pen and paper to a fully digitised process leaves no room for errors or misinterpretation as the software will enable engineers to identify the problem instantly as they board the aircraft thanks to the interactive cabin map feature included with the e-techlog.


For further information, please contact the easyJet Press Office on 01582 525252, log onto www.easyJet.com or follow @easyJet_Press