Register to view this On-Demand Webinar (recorded 25th May 2023) to see a demo and overview of the nextgen real-time flight turn process management App: ClearPort from data and connectivity specialists FLYHT. As you will see ClearPort is specifically designed to provide all key personnel for each flight (pilots, flight crew, airport leader, OCC, dispatch, gate, maintenance, etc.) with real-time, automated progress reporting of each turn, and customized alerts to any problems, or potential problems; before they happen, thereby limiting unmet aircraft at the gate, and optimizing the entire turn process. You will also see how ClearPoint can assist an airline to lower its cost per available seat mile (CASM) through optimizing the efficiency of each turnaround, including monitoring APU fuel burn at the gate, and minimizing the amount of time needed for a turn. Plus, you will see how data analytics provides airlines with the necessary tools to analyse the entire turn process over time and evaluate which portions are being met successfully and which need to be improved, even if there is not a delay; for example, catering loading, or bridge driving thereby optimizing future OTP. The data additionally provides airlines with evidence to push the airport and external contractors to deliver a more optimum service.
As you will see, ClearPort is suitable for all airlines of all sizes and requires minimal airline IT support. The App integrates with key systems such as ACARS messages from the aircraft allowing all personnel to see live status such as delays in-flight, or holding time, or auto-updates on the ground. Additionally, integrating with the airline’s reservation system allows ClearPort to automate most above wing timestamps showing the boarding process in real-time. Plus, by using FLYHT’s state-of-the-art AFIRS EDGE 5G WQAR/AID solution on-board the aircraft, ClearPoint receives all the data it needs to fully manage the airline’s turns and improve processes.
The Webinar is divided into the following six sections:
- The Challenges Facing Airlines in the Turnaround Process; ClearPort Intro
First, we will dive into real and impactful problems that airlines face, such as Catering Loading, APU Burn at Gate, and Unmet Aircraft, and how ClearPort can help. The lack of visibility into these controllable processes results in unnecessary CASM increases. The impact of these issues can easily result in millions of dollars in fuel being wasted. Additionally, due to lack of visibility and technology, the airport turn process has been stuck in a cycle of reactive actions that often take place long after a delay has occurred. And because real-time information isn’t readily available, this leads to many unproductive conversations that focus on who’s to blame for a delay rather than focusing on the processes that are not under control.
You will see how ClearPort can solve these problems by having the ability to see ALL data from a turn process with real-time alerting across the fleet. We solve the problem of the lack of data by helping your organization capture every single process of the turn.
- ClearPoint Overview – A Clear Window into the Turn Process
Powered by AWS and a part of FLYHT’s JetBridge software suite, ClearPort gives airlines the tools to fix the problem now rather than trying to figure out what happened in the past. You will hear a deep dive into quantifying the cost of delays, CASM reduction, and how to understand what processes are in control and not in control. As you will see ClearPort gives airline’s the tools to know what’s happening at every gate, no matter where they are located.
The solution to the complex problems is to look at the entire turn process in order to evaluate which portions of the turn are being met successfully and which ones need to be improved. ClearPort enables airlines to look at all portions of the turn in real time allowing key staff to act before a delay occurs and to see which processes are under control even if there is not a delay in place. ClearPort takes a two-pronged approach to improving OTP and Lowering CASM – outlined in the key features next.
- ClearPoint Key Features 1: Real-Time Alerting
The unique alerting engine allows airlines to customize alerts for processes that it is focusing on like APU shut off or when the ground handlers are late to the gate. These alerts are sent to leadership in time for them to get to the gate and fix the problem before costs or delays are incurred. FLYHT’s easy-to-use apps are available on the Google Play or Apple Store so that everyone can see how each turn is progressing. Once the expectation has been set with third-party contractors that each turn will be monitored, performance will improve across the board.
- ClearPoint Key Features 2: Turn Process Improvement Focus
For an airline that is operating with an on-time performance of 79.8%, airline management would normally focus on the 20.2% of the turns that result in a delay. However, ClearPort allows airlines to even see the processes that need attention during the turns but that do not reach the delay threshold. Airline’s often get caught in the trap of assuming that because a flight left on time, it therefore did not have issues that needed to be addressed. For off peak times, the load factor alone may allow an airline to get out on time even though processes are not followed according to standard. For example, most airlines do not look at bridge driving as something that can cause delays unless there is a significant bridge malfunction. Once an airline knows how long it takes for certain bridges to drive, it can now build that milestone into its turn and monitor its performance. Airlines can use this information as evidence to push the airport to improve the airport conditions. Airlines can also set a standard with 3rd party contractors on when certain processes, like water and lavs, need to occur. If these standards are not met, the airline can hold the contractor accountable even without an actual delay occurring.
- ClearPort Easy Implementation – In-House Subject Matter Expertise
In this section you will Learn about the easy integration process of ClearPort which requires minimal involvement of the IT team, and the data that is needed to power the software. You will see how easy it is to integrate ClearPort into any operations and for the flight crew and everyone in an airline’s team to start using the App – with minimal airline IT support needed.
As you will see by using FLYHT’s state-of-the-art on-board AFIRS Edge device, an airline will receive all the information it needs to manage turns and improve processes. By integrating with the reservation system ClearPort can automate most above wing timestamps allowing airlines to see all boarding processes in real time. FLYHT can also leverage the ACARS messages an airline is collecting — ClearPort will allow you to view all above wing and limited below wing milestones. Coupled with the reservation system integration this will give an in-depth view of the turn processes.
- ClearPort Demo: The Turn Process and Detailed View for a Typical Flight
Finally, get a chance to see the ClearPort App in action with a demo. By tapping into historical data for all turns, not just turns with delays, the App can capture all processes of each turn and provide an airline’s team with the beacon to be able to make informed and evidence-backed decisions and improvements to improve On-Time Performance and Turn Performance. You will see how ClearPort can provide answers and help everyone in the organization understand the quality of turn processes. Join FLYHT as they walkthrough the milestones of a typical turn and how real-time alerting allows airlines to solve problems before they turn into costs.
About the Aircraft IT Webinar Series:
Every 2 weeks the Aircraft IT website hosts a different live Webinar, each Webinar hosted by a different IT Vendor. These sessions represent the perfect opportunity to learn about a software solution in a more informal manner and to quickly gain an in-depth knowledge of all the major systems on the market, all from the comfort of your own office or home with no sales pressure.
The IT vendor provides a live software demonstration/masterclass of their solution and explains how it can benefit airlines, MROs, Operators, OEMs, Leasing Companies. Once logged on, online delegates can ask questions via the interactive sections of the Webinar or simply sit back and watch and listen to the demonstration. There are two sessions during the day, each differently times to accommodate all time zones.
Each Webinar session is recorded, and an On-Demand version is then posted back to the Aircraft IT website a few days after the live session to allow you to view the content again with your colleagues. The library of On-Demand Webinar recordings provides an invaluable reference source of Flight Operations software demonstrations from the World’s leading Flight Operations IT Vendors.
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