Register to view this On-Demand Webinar (recorded 7th May 2026) to see how the latest technology is transforming the way airlines and aviation companies approach aviation safety management with truly integrated applications, via a demo of Centrik 5 from TrustFlight, the safety intelligence platform trusted by over 200,000 active users across 120 countries for capturing, analyzing, and reporting safety, compliance, and risk data in real-time. Via demos of the system, the TrustFlight team will show how Centrik 5 goes far beyond conventional SMS and QMS platforms to deliver real-time operational oversight, role-based dashboards, and intelligent workflows that eliminate silos and drive a measurable, positive shift in safety culture across every level of the organization. Key features you will see include AI-driven automated risk levels and trends; centralized hazard and occurrence reporting with automated workflows; how to submit safety reports from any device including offline and with photos; structured risk registers with live dashboards; advanced auditing features linked to regulations; real-time regulatory alerting system that continuously monitors global aviation regulations and automatically detects amendments, additions and deletions; and lots more.

Crucially, you will also see how the system provides airlines with the tools for end-to-end operational readiness through advanced crisis response and emergency response planning (ERP) features. You will see how the platform sends real-time notifications (voice, email, etc.) to relevant personnel the moment a crisis is activated, such as an on-board emergency, while simultaneously maintaining a complete, auditable record of all communications and actions taken; plus, how Centrik’s ERP module can directly activate the services of an external crisis management provider such as Kenyon International. As you will see, via the ERP Rehearsal and Drill Mode, airlines can use real-world operational and safety data to run practice drills to test and validate emergency response systems before they are needed, ensuring that personnel, workflows, and communications are fully prepared, practiced, and proven.

The Webinar is divided into the following key sections:

1. TrustFlight Centrik 5 SMS, QMS, Risk Management, Crisis and Emergency Response Planning Overview
The Webinar opens with an introduction to Centrik 5’s interconnected modules, with a highlight of the major outcomes and benefits airlines and aviation organizations of all sizes and fleet types, worldwide, will gain from the platform. As you will see, Centrik 5 — the operational foundation for real-time safety intelligence and compliance management that makes crisis response deliverable under pressure — goes far beyond a conventional SMS or QMS, delivering a fully integrated safety intelligence environment where every module, from safety reporting through to risk and compliance, works together in real time to give a complete and always-current picture of operational risk, plus provide the tools needed for a fully ready and compliant ERP.

2. Centrik 5 Demo 1: Safety Management System – SMS:
Firstly, you will see a demo of the configurable Safety Management System. Key features you will see include: centralized hazard and occurrence reporting with automated workflows, trending, and investigation management; how to submit safety reports from any device, including the ability to capture photos and work fully offline; how the safety team classify and categorize every report, directly linked to the risk register; how AI assists in classifying risk levels and surfacing trends that might otherwise be missed; and how to assign actions, monitor effectiveness, and foster a more open and transparent safety reporting culture companywide.

3. Centrik 5 Demo 2: Quality Management System – QMS:
Next you will see the powerful Quality Management System. Key features you will see include:

• Internal and external auditing with embedded, always-current regulations across ICAO, IOSA, IS-BAO, EASA, FAA, and more than 120 other regulatory frameworks.
• How to schedule audits with automated reminders that ensure your audit program stays on track without manual chasing.
• How to assign actions and track the severity of findings from identification through to closure.
• How audit items are linked directly to regulations, giving auditors and regulators an unambiguous line of sight between findings and the specific requirements they relate to.
• How regulations are mapped to checklist items for clear, demonstrable compliance at every stage of the audit cycle.
• Managing airworthiness reviews and how findings are automatically linked to actions and workflows to ensure nothing falls through the gaps.
• How the overall audit process is streamlined to support a more proactive approach to compliance moving your organization from reactive finding management to a culture of continuous, evidence-based quality improvement

4. Centrik 5 Demo 3: Risk Management Systems – RMS:
Next you will see the adaptable Risk Management System. Key features you will see include: structured risk registers with live dashboards, heat maps, and change management tracking; breaking down each risk into individual hazards with multi-hazard, multi-consequence assessments; seeing the impact of real-time occurrence reports and compliance findings directly against the risk register; sorting risk factors by severity; assigning controls to each hazard; and dynamically adjusting the risk score as new data flows in — giving safety leaders the true risk picture at all times.

5. Centrik 5 Demo 4: Crisis and Emergency Response Planning – ERP:
Next you will see Centrik 5’s unique Emergency Response Planning capability. Key features you will see include:

• Automated ERP Workflows – how Centrik 5 triggers structured response workflows with guided checklists covering actions, communications, data capture, and required documentation, ensuring that when a crisis occurs, every step of your organization’s response is structured, tracked, and fully auditable from the first moment of activation.
• Real-Time SMS and Voice Notifications – how the platform sends real-time notifications to relevant personnel the moment a crisis is activated, while simultaneously maintaining a complete, auditable record of all communications and actions taken ensuring nothing is missed and everything can be demonstrated to regulators and investigators after the event. The TrustFlight team will walk you through an example of an on-board emergency.
• ERP Rehearsal and Drill Mode – how users can run practice drills to test and validate emergency response systems before they are needed, ensuring that personnel, workflows, and communications are fully prepared, practiced, and proven so that when activation is required, teams respond with confidence rather than uncertainty. As you will see the scenarios draw on real-world operational and safety data from Centrik to make them as realistic as possible.

6. Kenyon International: Crisis Response Preparedness and Emergency Management Integration
Finally, you will see how Kenyon International with 120 years of crisis response experience and a 24/7 global network of over 2,700 responders integrates directly with Centrik 5 to ensure that when a crisis occurs, airlines are not only prepared but capable of responding with the precision, speed, and compassion that the most critical moments demand. As you will see, when daily safety intelligence and crisis response share the same ecosystem, the handoff from detection to activation is seamless, with Centrik 5 providing the daily safety intelligence that informs and shapes Kenyon’s activation, and Kenyon providing the world-leading response capability that gives that intelligence its operational consequence.

The key features of this integrated capability you will see include:

• Centrik 5 as the Daily Safety Intelligence Foundation – how incident and hazard reports with severity classification, risk register trends and emerging threats, compliance status and overdue findings, training currency and competency gaps, and ERP document versions and readership confirmation all flow continuously through Centrik 5, ensuring your crisis preparedness posture is built on real, current operational data rather than static assumptions.
• The Bridge: Single Partner, Shared Context – how Centrik’s ERP module can directly activate Kenyon services; how pre-agreed activation thresholds are linked to ERP manual severity levels so that the decision to activate is structured and immediate; and how preparedness exercises are shaped by real incident trends rather than hypothetical scenarios, ensuring drills reflect the actual risk environment the organization operates in.
• Crisis Response Activation – spanning Disaster Recovery Services for end-to-end accident and incident management from site operations through to family assistance and repatriation; Disaster Human Services for the care, sensitivity, and professional support that survivors, families, and personnel require; a 24/7 multilingual Call Centre that activates immediately to manage high volumes of enquiries from families, media, and authorities; structured Crisis Communications to ensure the company speaks with one clear and authoritative voice throughout an incident; and dedicated Media Call Centre Services to separate press handling from family and operational lines. It all comes together as a single, coordinated response that protects both the people affected and the long-term reputation of the operation.

About the Aircraft IT Webinar Series:

Every 2 weeks the Aircraft IT website hosts a different live Webinar, each Webinar hosted by a different IT Vendor. These sessions represent the perfect opportunity to learn about a software solution in a more informal manner and to quickly gain an in-depth knowledge of all the major systems on the market, all from the comfort of your own office or home with no sales pressure.

The IT vendor provides a live software demonstration/masterclass of their solution and explains how it can benefit airlines, MROs, Operators, OEMs, Leasing Companies. Once logged on, online delegates can ask questions via the interactive sections of the Webinar or simply sit back and watch and listen to the demonstration. There are two sessions during the day, each differently times to accommodate all time zones.

Each Webinar session is recorded, and an On-Demand version is then posted back to the Aircraft IT website a few days after the live session to allow you to view the content again with your colleagues. The library of On-Demand Webinar recordings provides an invaluable reference source of Flight Operations software demonstrations from the World’s leading Flight Operations IT Vendors.

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