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Behind every technological solution are people, experiences and ideas. For MRX Systems, the story began with a shared passion for aviation between a father and his son.

Working alongside his father, helicopter pilot Michel Meriaux, Maxime Meriaux gained firsthand insight into the challenges of continuing airworthiness management. Their experience highlighted the need for more efficient ways to manage increasingly complex maintenance requirements, ultimately inspiring the creation of MRX Systems in 2008.

What began as a response to real operational challenges has since evolved into the Blue EYE Suite, but the philosophy remains unchanged: technology should be designed around the people who use it.

From continuing airworthiness managers to maintenance technicians and logistics teams, aviation professionals have different responsibilities and operational needs. Developing effective software therefore requires more than technical expertise. It demands a genuine understanding of the people and processes behind everyday operations.

This approach extends beyond software development. Introducing a new system also means helping users adapt their working habits, understand new processes and gain confidence in the tools available to them.

At MRX Systems, training and customer support are handled directly by the company’s own team, ensuring that users receive guidance from professionals familiar with both the software and its operational applications.

And this relationship does not end with implementation. As fleets expand, maintenance requirements evolve and organisations adapt their procedures, ongoing support remains essential. Beyond resolving technical issues, these interactions create opportunities to understand customers’ challenges and help them make the most of their software.

Customer feedback also plays an important role in the continuous development of the Blue EYE Suite. Through training sessions, support requests and regular exchanges, MRX Systems identifies opportunities to improve existing functionalities and respond to evolving operational needs, while maintaining a consistent and reliable software environment.

Nearly two decades after its creation, MRX Systems continues to combine aviation expertise, software development and direct customer relationships in its approach to maintenance management. Because ultimately, the value of aviation maintenance technology is not measured solely by the functionalities it offers, but by how effectively it supports the people who rely on it every day.

At a glance

• Greater operational independence: Cyprus Airways is transitioning from an externally managed CAMO arrangement towards its own dedicated AMOS environment.
  
• Integrated technical management: AMOS Airline Edition will support continuing airworthiness, maintenance planning, reliability management and regulatory compliance across its six-aircraft fleet.
  
• Scalable cloud foundation: AMOScloud will provide a hosted environment to support the airline’s evolving technical operations.

Swiss AviationSoftware (Swiss-AS) is pleased to announce that Cyprus Airways has selected the AMOS Airline Edition and AMOScloud to support the next stage of its technical operations development. The agreement marks an important step in the airline’s strategy to strengthen its internal capabilities and gain greater control over its Continuing Airworthiness Management Organisation (CAMO) processes.

Based at Larnaca International Airport, Cyprus Airways operates a fleet of six Airbus A220-300 and A320-200 aircraft, serving destinations across Europe and the Middle East.

Taking greater ownership of technical operations

Previously, Cyprus Airways relied on a third-party provider for its CAMO functions, with AMOS already forming part of its technical management processes. By establishing its own dedicated AMOS environment, the airline aims to bring greater responsibility for continuing airworthiness management and related technical processes in-house.

This transition will give Cyprus Airways greater autonomy over its technical operations and provide a foundation for developing internal expertise, streamlining workflows and supporting future operational requirements.

Building on its existing familiarity with AMOS also offers an important advantage: the airline can work towards greater independence without introducing an entirely unfamiliar software solution.

We are very proud and happy to be teaming up with AMOS (Swiss Aviation Software) in building our next development steps with a very established and reliable partner. Even though Cyprus Airways used AMOS in the past via a third party provider, we are now taking the helm and achieving our own CAMO in-house approval with the aid of the best tool in the market. We look forward to working together during this intense phase of ramp up and set up and trust we will make this transfer of AMOS use from a host to a full customer, a success.

Thanos Pascalis, CEO of Cyprus Airways

A connected and scalable foundation with AMOS

Under the agreement, Cyprus Airways will implement AMOS Airline Edition across its six-aircraft fleet, supported by AMOScloud hosting.

The integrated solution will support essential technical management processes, including maintenance planning, reliability reporting, aircraft maintenance programme management, airworthiness directive and service bulletin control, defect and component tracking, and analytics and reporting.

By bringing these processes together within a dedicated environment, AMOS will help Cyprus Airways manage its continuing airworthiness responsibilities, maintain oversight of its fleet and support compliance with EASA regulatory requirements.

Integration with the airline’s existing operational systems, including TrustFlight and LEON, is also part of the planned technical landscape, supporting connected workflows and information exchange across operations.

AMOScloud will complement the solution by providing a professionally hosted environment, reducing the need for Cyprus Airways to manage the underlying AMOS infrastructure internally. This allows the airline to concentrate its resources on developing its technical management capabilities and supporting day-to-day operations.

Supporting a smooth transition

Implementation activities are already underway, including user training, AMOScloud onboarding and preparations for the migration to Cyprus Airways’ dedicated environment.

A key priority throughout the project is maintaining business continuity as the airline transitions away from its previous CAMO arrangement. Swiss-AS will work closely with Cyprus Airways to support the implementation and help its teams build the knowledge and capabilities required to operate more independently.

With AMOS Airline Edition and AMOScloud, Cyprus Airways is establishing a scalable digital foundation that can evolve alongside its operational requirements, supporting its long-term objective of greater autonomy and efficiency in aircraft technical management.

About Cyprus Airways

Cyprus Airways, operated by Charlie Airlines Ltd, was re-established in 2016 and commenced commercial operations in 2017. Based at Larnaca International Airport, the airline connects Cyprus with destinations across Europe and the Middle East. Its fleet comprises Airbus A220-300 and A320-200 aircraft.

About Swiss AviationSoftware and AMOS

Swiss-AS, part of the Lufthansa Technik Digital Tech Ops Ecosystem, is a leading provider of aviation maintenance management software, which offers an end-to-end integrated, highly intelligent software suite designed to manage the entire spectrum of maintenance activities. 

AMOS, in combination with its mobile package, empowers its large and loyal aviation customer base – ranging from pure operators of all sizes, major low-cost, regional and flag carriers, to large airline groups to MRO providers – to digitalize and automate their maintenance processes. 

AS Aerospace Ltd, a UK-based CAMO and Part 145 facility that supports a range of helicopter operators, has begun implementation of Tracware’s new web and mobile solution, Aerotrac Web Interface (AWI) & Aerotrac Mobile (ATM-E). The implementation follows a successful pilot of the technology and is expected to go live in November, supporting AS Aerospace as it brings mobile engineering capability into the Part 145 environment.

ATM-E, the mobile extension of Aerotrac has been developed to extend Aerotrac’s functionality beyond the desktop and provide engineers with the flexibility to manage engineering activity with greater control at the point of maintenance.

Designed to run on a tablet, ATM-E will allow engineers to review and book time to tasks, callup parts and tooling, add Unscheduled tasks/Defects and complete tasks and record inspections which can be reviewed by the Part 145 administration in real-time via AWI.

The pilot involved rigorous use of both AWI and ATM-E within AS Aerospace’s Part 145 environment and feedback from the AS Aerospace team will support the final stages of implementation ahead of the planned November go-live.

Adrian Oaten, Managing Director at AS Aerospace, says; “The pilot gave our team a useful opportunity to see how Tracware’s web and mobile technology can support activity across our Part 145 environment and increase efficiency, and the team here are looking forward to moving ahead with a full roll-out of the technology in November.”

James Maley, Managing Director at Tracware, comments: “We are delighted to support AS Aerospace as they move forward with Tracware’s web and mobile technology and their feedback during the pilot has been extremely valuable as we continue the development activities of our web and mobile solutions.”

flydocs and Tigerair Taiwan sign a five-year agreement at MRO Asia-Pacific 2026 to digitise and streamline records management using the advanced Digital Records Management (DRM) Next Generation.

Tigerair Taiwan will implement flydocs’ advanced DRM Next Generation platform, gaining greater control over aircraft records, reducing manual processes, enhancing compliance readiness, and improving data accuracy and visibility.

flydocs, the global aviation leader in digital records, asset management, and engineering services, today announced the signing of a five-year agreement with low-cost carrier Tigerair Taiwan, a China Airlines Group company, during MRO Asia-Pacific 2026 in Singapore. flydocs will digitise and streamline records management using its advanced Digital Records Management (DRM) Next Generation across the airline’s extensive regional network and fleet of 17 aircraft.

The partnership was formally signed by Pierluigi Calù, Vice President-Digital Tech Ops Ecosystem, Asia-Pacific, Swiss AviationSoftware (Swiss-AS) and Kevin Kuo, Senior Manager of Engineering & Maintenance, Tigerair Taiwan, during MRO Asia-Pacific, one of the region’s leading events for the commercial aviation aftermarket and MRO industry.

“Today’s partnership marks an important step in strengthening collaboration across the Digital Tech Ops Ecosystem in the Asia-Pacific region. By bringing together our digital capabilities and industry expertise, we are creating new opportunities to improve operational efficiency, enhance connectivity and deliver greater value for our customers. By adopting flydocs’ DRM Next Generation, Tigerair Taiwan will reduce manual effort, enhance compliance readiness, and have more accurate, reliable asset data. These capabilities will help streamline operations, support informed decision-making and enable long-term value creation across its fleet. We are delighted to formalise this collaboration with Tigerair Taiwan at MRO APAC in Singapore and look forward to translating our shared vision into meaningful outcomes for the aviation industry.”
— Pierluigi Calù, Vice President-Digital Tech Ops Ecosystem, Asia-Pacific, Swiss AviationSoftware (Swiss-AS)

As part of the partnership, DRM Next Generation features a completely refreshed interface designed to streamline user journeys and speed up daily tasks. flydocs will deliver a comprehensive digital solution for managing aircraft records and asset data, ensuring smooth integration. With flydocs’ streamlined Onboarding and process adoption, this long-term partnership with Tigerair Taiwan will also optimise their processes.

“We are pleased to partner with Tigerair Taiwan as it advances its vision of becoming a fully digitised airline. Through our flagship DRM Next Generation solution, the airline will gain enhanced visibility, stronger data integrity and greater control over its aircraft records across the entire fleet lifecycle. As a fast-growing carrier operating in a highly competitive regional market, Tigerair Taiwan’s selection of flydocs as its Partner of Choice is a testament to the value and innovation our solutions deliver. We look forward to supporting the airline’s digitisation transformation journey and working together to drive measurable efficiencies, long-term value, and sustainable success.”
— Jennifer Ioannidou, Chief Product Officer, flydocs

“Partnering with flydocs, a trusted and global leader in digital records and asset management with extensive experience, marks an important step in enhancing the efficiency and accuracy of our technical records management. We are looking forward to adopting their DRM Next Generation and innovative approach to streamline our processes, maximise efficiency, and ensure real-time compliance, thereby positioning Tigerair Taiwan for future expansion of digital services.”
— Kevin Kuo, Senior Manager of Engineering & Maintenance, Tigerair Taiwan

MRO Asia-Pacific 2026

Join us at MRO Asia-Pacific 2026 from 23–24 September 2026 at Booth #1902, Singapore Expo Convention and Exhibition Centre.

About the Digital Tech Ops Ecosystem

Lufthansa Technik’s Digital Tech Ops Ecosystem is a flexible, multi-application suite consisting of AVIATAR, the independent platform for data and analytics; AMOS, the world-leading software for maintenance and engineering; and flydocs, global leaders in digital records and asset management; enhanced by Digital Tech Ops Engineering. Each solution operates independently but is designed to work seamlessly together, offering modular, integrated services through a customer-centric, collaborative approach along the whole value chain of technical operations. The Ecosystem is designed to boost process efficiency, reduce technical operating costs, enhance operational stability, and maximise aircraft availability and asset value across the full lifecycle, including lease transitions.

About Tigerair Taiwan

Tigerair Taiwan launched its first route in 2014. As Taiwan’s first and only low-cost carrier (LCC), it operates routes across Asia, providing travelers with affordable, reliable, and convenient options. Focusing on a warm, passionate, and genuine service while upholding safety as its core value, Tigerair Taiwan continues to expand its footprint and add more destinations in Asia. Learn more at www.tigerairtw.com.

About flydocs

flydocs is an asset management solution provider with the aviation industry’s most comprehensive solution for creating value out of aircraft maintenance data. We offer the tools and expertise that allow all industry stakeholders to drive sustainable innovation to help build the future of the commercial aviation asset lifecycle.

Recognised as a global leader in digital records management, flydocs was founded in 2007 and is 100% owned by Lufthansa Technik. With over 300 employees across multiple locations worldwide, flydocs is trusted by over 75 airlines, lessors, and MROs to deliver measurable, long-term operational and cost efficiencies.

• Lufthansa Technik Philippines (LTP) has signed a contract with Swiss-AS to implement AMOS
• AMOS will integrate and standardise LTP’s maintenance processes
• Key areas include maintenance operations, planning, inventory management and data integration
• AMOS will support alignment and common ways of working across the Lufthansa network

Lufthansa Technik Philippines (LTP) has signed a contract with Swiss-AS for the implementation of AMOS, supporting the company’s ongoing digital transformation and expansion plans.

LTP selected AMOS for its strong functionality in managing aircraft maintenance operations, flexibility and ability to provide a more integrated and standardised approach to maintenance processes. Key priorities included usability, reliability, data integration and visibility, digital enablement, and the ability to support the company’s continued growth.

“We were looking for a system that could provide a strong foundation for further digitalisation and process improvement, rather than simply replacing our existing system.’’

Reginald Baltazar, Vice President for Information Technology at LTP

From left to right: Rubi Pioquinto, Senior Vice President and Chief Finance Officer, LTP; Holger Beck, President & CEO, LTP; Pierlugi Calu, Vice President, Digital Tech Ops Ecosystem APAC, Swiss-AS; and Jun Sato, Head of APAC Operations, Swiss-AS. 

With AMOS, LTP aims to improve the efficiency, productivity, and consistency of its maintenance processes while reducing reliance on manual and fragmented ways of working. The system will help teams access and use maintenance information more effectively.

AMOS will support several key areas of LTP’s operations, including maintenance operations and planning, inventory management, and data integration. Bringing these activities together on a central platform will help align data and processes, improve coordination across functions, and reduce duplicate effort and rework.

“A key objective is to establish a single, reliable and integrated source of maintenance information, giving teams better visibility of data and enabling more informed and timely decision-making. Ultimately, we are looking at AMOS to drive efficient, consistent, transparent and high-quality maintenance operations.’’ said Reginald.

The implementation also supports LTP’s wider growth plans. AMOS will strengthen the company’s current Base Maintenance operations in Manila while helping provide best-in-class processes and systems as LTP expands into its upcoming Clark International Airport MRO facility.

“Every generation has the opportunity to leave its mark on an organisation, and for Lufthansa Technik Philippines (LTP), AMOS is that opportunity. Together with LTP, we are laying the digital foundation for more scalable, consistent and customer-focused maintenance operations, from today’s base in Manila to the future paperless facility in Clark.”

Pierluigi Calu, Vice President Digital Tech Ops Ecosystem APAC, Swiss-AS

The implementation also builds on the established presence of AMOS across the Lufthansa network, supporting greater alignment and common ways of working.

For LTP, the project represents more than a technology implementation. The company sees the initiative as an opportunity to transform its business and its people by optimising and standardising processes, digitalising tasks, and enabling teams to focus on more value-adding activities.

“Swiss-AS will be a crucial partner for us to realise our objectives for this project. But more than a technology implementation, we see this initiative as a way to transform our business and our people.’’ added Reginald.

By adopting AMOS, LTP is strengthening the way maintenance data, processes and teams work together. This will help the company deliver more consistent maintenance execution, make better use of operational information and support reliable service for its customers as it grows. For MRO organisations facing higher demand, cost pressure and increasing complexity, the project shows how an integrated system can create value beyond software. It can improve daily work, support scalability and build a stronger foundation for future operations.

“This program can become a true tailwind for LTP, helping us accelerate our transformation, strengthen our competitiveness, and prepare the company for the next chapter of growth, including the exciting opportunities ahead in Clark. With AMOS already established across the Lufthansa network, its implementation at LTP will enable greater alignment, support common ways of working, and provide a strong foundation for our continued digital transformation.”

Holger Beck, President and CEO of Lufthansa Technik Philippines

About Lufthansa Technik Philippines

Established in 2000 as a joint venture with the Philippines’ MacroAsia Corporation, Lufthansa Technik Philippines offers a comprehensive range of MRO services. Specialized base maintenance services combined with a broad portfolio of integrated services ensure cost-efficient and reliable flight operations for customers.

To meet growing demand, Lufthansa Technik Philippines is significantly expanding its footprint with a new facility at Clark International Airport. This new site will span 157,000 square meters, can accommodate up to nine widebody aircraft bays, and create 1,200 highly skilled jobs. First operations are scheduled to commence in 2028.

About Swiss AviationSoftware and AMOS

Swiss-AS, part of the Lufthansa Technik Digital Tech Ops Ecosystem, is a leading provider of aviation maintenance management software, which offers an end-to-end integrated, highly intelligent software suite designed to manage the entire spectrum of maintenance activities. 

AMOS, in combination with its mobile package, empowers its large and loyal aviation customer base – ranging from pure operators of all sizes, major low-cost, regional and flag carriers, to large airline groups to MRO providers – to digitalize and automate their maintenance processes. 

For more information, please contact us via sales@swiss-as.com 

• Condor successfully went live with AMOSeTL across its full fleet of approximately 60 aircraft in July 2026
• Condor supported the transition with a structured rollout, extensive hands-on experience and training, achieving 100% completion across pilots, cabin crew and mechanics before go-live
• The rollout moves its tech log process from paper to a fully digital process within AMOS

Swiss-AS is pleased to announce that Condor has successfully gone live with AMOSeTL, the fully integrated electronic tech log solution within AMOS. Following a structured preparation and testing phase, the German airline transitioned its entire fleet to AMOSeTL in July 2026.

The implementation covers Condor’s full fleet of approximately 60 aircraft, comprising both Airbus A330neo and Airbus A32S aircraft. Condor is using all AMOSeTL modes: PILOT, CABIN and MAINT, providing a fully digital workflow across its cockpit, cabin crew, internal and external maintenance teams, thereby helping reduce handovers and improve visibility across the full tech log process.

With a direct connection to AMOS, AMOSeTL enables tech log entries and reported defects to be transferred directly into the airline’s maintenance system, giving maintenance control and maintenance teams reliable and timely access to the information they need.

“The successful completion of Condor’s fleet-wide AMOSeTL implementation is an important milestone in its ongoing digitalisation journey. Moving a process as operationally critical as the tech log from paper to digital across an entire fleet requires careful coordination and commitment from teams across the organisation. Condor’s successful go-live demonstrates what can be achieved when technology, operational requirements and user needs are brought together from the outset.”

Gavin Gronert, Business Consultant, Swiss-AS

For airlines considering the transition from a paper-based tech log to an electronic tech log, Condor’s implementation demonstrates how a structured rollout, in-depth training and the right connectivity infrastructure can support a smooth transition across the entire fleet.

Planning for a smooth transition

Condor took a phased approach to its AMOSeTL implementation, allowing its teams to become familiar with the solution well before the official go-live. 

Since December 2025, all aircraft had been equipped with AMOSeTL and connected to the AMOS Production environment. Selected users were then able to perform digital tech log flights whenever operational circumstances allowed. Running AMOSeTL in parallel with the paper tech log over an extended period gave pilots, cabin crew and mechanics the opportunity to gain hands-on experience in real operational conditions.

For an airline implementing an electronic tech log, user adoption is a key consideration. Condor addressed this through a mandatory training programme, achieving 100% completion across all pilots, cabin crew and mechanics by the end of June 2026.

This combination of extensive practical experience and comprehensive training meant that users were already familiar with the digital workflow when go-live arrived. This helped support confident user adoption from day one.

“Going live with AMOSeTL across the entire Condor fleet marks an important step in the digitalization of our technical operations. Moving from a paper-based tech log to one integrated digital process creates a consistent workflow across our operational and maintenance teams. Thanks to thorough preparation, extensive training and the strong commitment of everyone involved, we were able to make this transition successfully across the entire fleet.”

Sandra Volk, Director Airworthiness / NPCA, Condor

One connected Electronic Tech Log

By connecting tech log processes directly with AMOS, AMOSeTL helps airlines take another step towards a more connected maintenance operation, with information readily available across teams.

The go-live marks an important step in Condor’s digital maintenance journey. It also demonstrates how AMOS customers can extend existing processes with AMOSeTL while maintaining control and continuity across their maintenance operations.

About Condor

Condor has been connecting travelers with destinations around the world since 1956. Today, the airline carries around 10 million guests annually to more than 70 destinations across Europe, Africa, Asia, and North America. With more than 5,000 employees and a fleet of around 60 aircraft, Condor is continuously investing in a modern and efficient fleet, including the Airbus A330neo for long-haul operations and aircraft from the A32Xneo family for short- and medium-haul routes.

Since 2022, Condor’s distinctive striped aircraft design has represented diversity, joy, and freedom, making the airline one of the most recognizable brands in European aviation.

Further information and high-resolution images are available in the Condor Newsroom.

About Swiss AviationSoftware and AMOS

Swiss-AS, part of the Lufthansa Technik Digital Tech Ops Ecosystem, is a leading provider of aviation maintenance management software, which offers an end-to-end integrated, highly intelligent software suite designed to manage the entire spectrum of maintenance activities. 

AMOS, in combination with its mobile package, empowers its large and loyal aviation customer base – ranging from pure operators of all sizes, major low-cost, regional and flag carriers, to large airline groups to MRO providers – to digitalize and automate their maintenance processes. 

For more information, please contact us via sales@swiss-as.com 

Singapore, 23 September 2026. Adinin Visi Aeroteck (VTDI), an Indonesia-based MRO, and AircraftCloud, the Singapore-headquartered provider of AI-powered CAMO and MRO software, signed a strategic partnership at a signing ceremony held in Singapore this week.

The partnership brings together VTDI’s  operational expertise in maintenance, repair and overhaul with AircraftCloud’s cloud-native platform and AircraftPulse AI suite, with a shared focus on operational efficiency, stronger fleet maintenance capability and the growth of the regional aviation ecosystem.

“This collaboration marks a significant milestone for Adinin Visi Aeroteck,” said Iman Sajidin, CEO of Adinin Visi Aeroteck. “By combining our operational expertise with AircraftCloud’s advanced cloud-based solutions, we are set to deliver real value to our partners and help shape a smarter, more efficient and fully integrated future for the MRO industry.”

“I spent 15+ years working with legacy aviation software and saw the same challenges again and again, on systems built for a different era,” said Saidhar Pathigari, CEO of AircraftCloud. “Whether you run three aircraft or three hundred, you deserve a platform that is modern, simple to use and ready for AI, without the legacy baggage. Signing with VTDI on day one of MRO Asia-Pacific means a great deal to us.”

Powered by a new agentic AI Adaptive Clustering engine, grounded in over a decade of curated maintenance outcomes – built to get sharper with every fleet.

SAN FRANCISCO, Calif. (September 9, 2026) —Veryon, the leading provider of aviation maintenance software and data intelligence solutions, today announced the next generation of its Defect Analysis platform, now expanded to incorporate aircraft faults and part failures, directly into every chronic – accelerating an investigation process that has historically taken engineering teams weeks to cross-reference data sources and confirm repeat-defect candidates before a task card can be issued.

The announcement comes as operators face mounting pressure to move from reactive to proactive maintenance, eliminating chronic defects, which drive delays, cancellations, and unnecessary parts and labor costs. Veryon’s next generation platform is designed to compress what used to be a lengthy, root-cause analysis into same-day, AI-assisted detection – flagging a chronic issue, and the part driving it, before it grounds another tail.

Built Against a Verified Benchmark, Not Just a Model

Most AI in aviation maintenance today is pattern-matching on raw data with no ground truth behind it. Veryon takes a different approach: rather than tuning its clustering algorithm against isolated operator provided assumptions, Veryon updated its “golden dataset” incorporating chronic defects – independently reviewed and verified by aviation maintenance experts – and used it as a standing benchmark for every AI model change. That updated benchmark work, now coined, Veryon’s Verified Data Set, has driven accuracy improvements to be the highest in the industry.

“Most vendors show you an accuracy number and ask you to trust it. We work with our customers to demonstrate results that they can trust, incorporating their operational data into a benchmark.” said Vinay Kumar, CTO, Veryon. “That’s the difference between an AI system getting more aggressive and hallucinating vs an AI powered system getting more correct – and in a regulated environment, that difference is the whole point.”

A Retraining Loop the Maintenance Desk Controls

Veryon’s Verified Data Set gives every operator a common, expert-reviewed foundation for detecting chronic defects. On top of that foundation, an agentic AI engine learns from each operator’s own maintenance team – the combination is what Veryon calls Adaptive Clustering – a proprietary method that tunes defect-detection accuracy to each operator’s specific fleet and operating history.

The system stays under human control at every step. Every AI-generated suggestion passes through review before any action is taken. When an engineer approves, splits, or merges a chronic, that decision doesn’t just update a single grouping; it feeds a retraining loop that adapts the clustering logic for that operator’s fleet going forward. Before any of those updates take effect, the operator’s own maintenance desk reviews them, so the AI’s judgment evolves under the same review discipline that already governs the maintenance record.

A Platform for Maintenance & Reliability Teams

Veryon’s next generation Defect Analysis includes new maintenance insights, alongside an expanded interface and a set of AI-powered tools:

• Chronic Detection powered by AIRE Adaptive Clustering — Veryon’s Verified Data Set paired with an agentic engine that learns from engineers’ approve/split/merge decisions, tuned to each aircraft make and model, and gated through operator review before any change goes live.

• Veryon AIRE Assist — a natural-language assistant that lets maintenance teams investigate fleet defects conversationally, grounded entirely in that operator’s own defect and chronic history.

• Fault Data Integration — embeds fault data directly into the defect lifecycle, closing the fix-confirmation loop without the 30-to-45-day wait maintenance teams previously faced.

• AI-Generated Chronic Summaries — a single narrative per chronic issue, synthesizing logbook entries, sensor faults, parts history, and utilization trends into one readable summary.

• Rogue-Parts Detection — flags components statistically linked to recurring chronic defects across the fleet, so operators can act on the part driving a chronic, not just the chronic itself.

• Fix Agent powered by Fleetwide Data Intelligence — a conversational fix-recommendation layer drawing on field-tested solutions from decades of maintenance outcomes across commercial and business aviation fleets.

About Veryon Defect Analysis

Veryon Defect Analysis is built on more than a decade of confirmed, human-reviewed maintenance outcomes, drawn from roughly 30% of the world’s fleet – a dataset no OEM or single operator holds on its own. Clustering accuracy is measured continuously against Veryon’s Verified Data Set, combined with the operator’s uniquely trained agentic algorithms trained to independently verify chronic defects for their fleet, with every model change tested against that benchmark before release.

About Veryon

Veryon is the leading provider of aviation software and information services, trusted by nearly 6,000 customers, 75,000 maintenance professionals, and more than 100 OEMs in nearly 150 countries. Powered by the world’s largest de-identified aviation maintenance dataset, the all-in-one Veryon suite combines OEM-authorized publications, intuitive cloud-based maintenance workflows, and AI driven insights to help operators, MROs, and OEMs maximize flying time without compromising safety or compliance.

Veryon’s Fleet Performance Partnership program, brings together Veryon’s platform capability with expert guidance, structured training, and ongoing support to help operators realize faster adoption and stronger operational outcomes. Drawing on Veryon’s 50+ years of experience and support from experts who understand aviation, Veryon customers have achieved up to a 75 percent reduction in troubleshooting time for new technicians and up to a 23 percent reduction in downtime costs. Learn more at veryon.com.

Chennai, INDIA – September 03, 2026 – Global aviation software provider Ramco Systems announced that it has signed a Memorandum of Understanding (MoU) with Safran Helicopter Engines, world’s leading manufacturer of rotorcraft turbines, to collaborate on enabling seamless integration of Safran’s engine data with Ramco Aviation Software.

Through this MoU, Ramco and Safran Helicopter Engines will work together to enable engine information post shop visits to flow directly from Safran into the Maintenance Information System (MIS) within Ramco Aviation Software, reducing manual data entry for helicopter operators and allowing them to focus more on keeping aircraft in service. The outcome of this collaboration will be the award by Safran Helicopter Engines of the EngineLife® Connect label, which identifies the best connectivity solutions compatible with its range of products and services.

As part of the MoU, the companies will work on enabling engine configuration, usage metrics, and maintenance events to be automatically ingested into Ramco Aviation Software, improving data accuracy and consistency across maintenance operations.

The partnership will focus on enabling:

• Engine data ready to use: Building the technical link to allow Safran’s engine information, including configuration, hours, and events, to be directly loaded into Ramco Aviation Software.
• A trusted data exchange: Defining joint business processes to ensure reliable and continuous both way data flow between Safran and Ramco.
• Better digital services for operators: Using improved data flow to strengthen the digital services provided by Safran to its customers.

The collaboration will also include joint evaluation of data exchange formats and establishment of operational processes to ensure ongoing compatibility.

For operators, the partnership is expected to reduce the time and effort required for engine data initialization within the MIS, while improving the structure, quality, and consistency of data supporting airworthiness and maintenance planning.

Sam Jacob, Executive Vice President & SBU Head – Aviation, Aerospace and Defense, Ramco Systems, said, “With several of the world’s largest helicopter operators on our platform, Ramco sits at a unique intersection of the aviation MRO ecosystem — connecting OEMs and operators through a single digital backbone. We’re delighted to partner with a leader like Safran Helicopter Engines to enable this seamless digital exchange: Safran gains richer engine maintenance data to strengthen reliability, while operators receive OEM information directly into their systems, cutting manual work and improving productivity. Powered by AI and agentic automation, Ramco Aviation Software is built to make exactly this kind of connected, intelligent ecosystem possible.”

Ramco Aviation Software is trusted by 24,000+ users to manage 4,000+ aircraft globally. With 90+ Aviation organizations onboard, Ramco is the solution of choice for top Airlines, 3rd party MROs, large Heli-Operators, leading Defense organizations, and major Urban Air Mobility companies around the world. Available on cloud, Ramco Aviation Suite provides accessibility with ‘Anywhere Apps’, significantly accelerating organizational efficiency and agility. Ramco is changing the paradigm of enterprise software with Artificial Intelligence based solutions, intelligent voice enabled user experience, and advanced features such as digital task cards, offline maintenance capability, conversational chatbots, HUBs and cognitive solutions.

About Safran Helicopter Engines:

Safran Helicopter Engines is the world’s leading manufacturer of helicopter engines, with more than 75,000 produced since being founded. It offers the widest range of helicopter turboshafts in the world and has more than 2,500 customers in 155 countries.

The move strengthens Veryon’s role as the aviation industry’s most comprehensive provider of maintenance software solutions.

SAN FRANCISCO, Calif. (September 3, 2026) —Veryon, a leading provider of software solutions for the aviation industry, has acquired Polaris Aero, an aviation software company headquartered in Scottsdale, Arizona. Since 2007, Polaris Aero has delivered innovative safety management solutions to aircraft operators and MROs worldwide.

“We are thrilled to bring Polaris Aero’s proven safety solutions into the Veryon software suite,” said Bethany Little, Chief Executive Officer of Veryon. “It’s a pivotal step towards a better alignment between aviation safety and maintenance, enabling smarter and safer decisions across every phase of customers’ operations.”

The acquisition adds over 200 new customers to Veryon’s portfolio, further reinforcing its position as the aviation industry’s most comprehensive provider of maintenance software solutions. Polaris Aero’s products include VOCUS SMS, FlightRisk, and GroundRisk, which are widely used by corporate flight departments, charter operators, and MROs to streamline compliance, assess risk, and enhance operational safety.

The move also combines Polaris Aero’s de-identified data from 112,000+ safety reports, 32 million+ FlightRisk assessments, and 174 million+ flight hazards with Veryon’s dataset of 100 million+ maintenance events, creating the industry’s most extensive source of aviation safety and maintenance data. This expanded dataset will sharpen the accuracy and reach of Veryon AIRE, its AI-powered data intelligence platform, giving operators more precise insights into both safety risks and maintenance needs.

“Joining forces with Veryon is an exciting next chapter for Polaris Aero,” said Chris Connor, Chief Executive Officer of Polaris Aero. “Our mission has always been to help operators manage risk and streamline compliance through smarter safety programs. With Veryon, we can scale that mission even further, integrating safety and maintenance in ways that deliver more value, more efficiency, and ultimately, safer operations for our customers.”

In the short term, Polaris Aero will continue operating as its own business unit, with all current products, contracts, and support continuing unchanged. Over the coming months, both companies will carefully map out and implement their long-term integration plan. The end goal is to enable aircraft operators and maintainers to manage operations more safely and efficiently. Benefits will include:

• One partner, complete coverage: Customers will be able to access maintenance tracking, MRO management, safety management, and more from a single provider. 
• Two teams, one point of contact: Polaris Aero’s safety specialists and Veryon’s maintenance specialists will support the same customer together, ensuring operators get more informed and aligned guidance. 
• More data, better decisions: Polaris Aero’s and Veryon’s AI-powered tools will work hand in hand to connect safety insights with maintenance and reliability data. 
• Streamlined compliance: AD/SB tracking, SMS reporting, and audit prep will be able to run across multiple solutions. 
• Insights flow both ways: Safety data will more easily inform maintenance decisions, with maintenance data informing safety practices. 

“Safety and maintenance have always been two sides of the same coin, but they’ve rarely been managed that way,” said Pete Bunce, former CEO of GAMA and Senior Advisor to Veryon. “Bringing Polaris Aero’s safety intelligence together with Veryon’s maintenance data gives operators a single, connected view of risk and reliability. That’s exactly the kind of data-driven decision-making our industry needs right now.” 

For more information about Veryon and Polaris Aero, please visit their respective websites at veryon.com and polarisaero.com.

About Veryon

Veryon is the leading provider of aviation software and information services, trusted by over 5,500 customers, 75,000 maintenance professionals, and more than 100 OEMs in nearly 150 countries. Powered by the world’s largest de-identified aviation maintenance dataset, which contains over 100 million events, the all-in-one Veryon suite combines OEM-authorized publications, intuitive cloud-based maintenance workflows, and AI-driven insights to help operators, MROs, and OEMs maximize flying time without compromising safety or compliance. Committed to helping customers achieve long-term success, Veryon brings together innovative aviation software, expert guidance, structured training, and ongoing support to help organizations realize faster adoption and stronger operational outcomes. Drawing on Veryon’s 50+ years of experience and support from experts who understand aviation, Veryon customers have achieved up to a 75 percent reduction in troubleshooting time for new technicians and up to a 23 percent reduction in downtime costs. Learn more at veryon.com.

About Polaris Aero
Polaris Aero, headquartered in Scottsdale, Arizona, has been helping operators manage risk and maintain compliance for over a decade with data-driven safety management solutions. Its suite of products, including VOCUS SMS, FlightRisk, and GroundRisk, empowers operators to identify hazards, mitigate risk, and streamline compliance across flight, maintenance, and ground operations.