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Asia Digital Engineering goes for AMOS

At a glance

  • – Modular AMOS software package to serve specific needs of ADE.
  • – A digital-oriented company leveraging cutting-edge AMOS technologies. 
  • – Achieved greater synergy and efficiency between ADE and Air Asia.

Swiss-AS is pleased to announce its successful collaboration with Asia Digital Engineering (ADE), a leading aircraft engineering and maintenance service provider.  Headquartered in Malaysia, ADE offers a range of specialised services, encompassing line & base maintenance, component & warehouse services, and comprehensive engineering support services.

To set the context, it is noteworthy that ADE was formerly AirAsia’s engineering department. In the year 2020, a strategic decision was made to establish it as an independent entity, subsequently named Asia Digital Engineering (ADE). Presently, ADE proudly stands as the distinguished engineering provider to the world’s best low-cost airline and extends its specialised services to other airlines in the industry. 

Moving from an airline engineering department to a CAMO and MRO service provider, ADE naturally opted for AMOS to benefit from a solution tailored to its specific needs.

By leveraging the modularity, scalability, and overall quality of AMOS, ADE is now equipped with all the modules necessary to deliver high-quality services in the MRO industry. The digitally oriented company will also take advantage of the mobility solution offered by AMOS, since AMOSmobile/STORES will be used daily by storemen, facilitating their day-to-day operations via a mobile device.

In addition to specific modules and mobile solutions, ADE will also benefit from specific interfaces. Notably, the implementation of the digital workpackage cycle (encompassing the Transfer MRO workpackages & Transfer MRO results) will enable ADE to leverage plug-and-play configurations via AMOScentral, streamlining the process and enabling real-time sharing and evaluation of findings to customer airlines.

This will eliminate the paper burden in the administrative management of workpackages for both the MRO and the airlines, also avoiding duplication of technical recording activities between the two entities. 

Beyond these advancements, there is further potential for collaboration in the area of ADE’s innovative digital solutions such as the AEROTRADE marketplace, which aims to transform the aircraft parts procurement processes and the ELEVADE suite of operational applications that covers everything from aircraft to workforce management. These solutions optimise efficiency, streamline operations, and enhance overall aviation performance. With AMOS native integration, ADE aims to provide even better user and operational experiences to the industry players.

Adnan Mansur, Head of Digital & Innovation of ADE said “We are pleased to announce our transformative collaboration with Swiss AviationSoftware, a leader in aviation technology. This strategic partnership signifies a pivotal moment in ADE’s ongoing evolution, solidifying our position as a leading provider of aircraft engineering and maintenance services in Asia. The adoption of AMOS, with its modular and scalable features, equips us to deliver high-quality MRO services. This partnership marks a significant step forward, reinforcing our dedication to cutting-edge technologies and enhancing our ability to deliver innovative engineering services to benefit our clients across the aviation industry”.

Pierluigi Calu, Head of Swiss Aviation Software Asia Pacific said “The successful collaboration with Asia Digital Engineering (ADE) marks a moment of great satisfaction in our enduring partnership with Air Asia. The improved synergy and efficiency that ADE and Air Asia will achieve, showcase the transformative impact of adopting our AMOS software, particularly in streamlining operations with the implementation of the digital workpackage cycle and the integration of our mobility solution, AMOSmobile/STORES. Eliminating paper burdens and enhancing real-time collaboration, this collaboration exemplifies our commitment to providing cutting-edge solutions tailored to the evolving needs of the aviation industry!

About Asia Digital Engineering (ADE)

Founded in September 2020, ADE is a wholly-owned subsidiary of Capital A Berhad, based in Klia2, Kuala Lumpur, Malaysia. ADE leverages the AirAsia’s Engineering Department’s best practices and unsurpassed combined experience in the region. ADE offers a range of aircraft services focused on the Airbus A320, A321 & A330 for engineering maintenance services, component and warehouse services, and engineering support services.

Equipped with state-of-the-art infrastructure and facilities and our vast experience in airline engineering managing the world’s best low-cost airline, ADE aims to uphold the highest standards when it comes to professional integrity, quality, and reliability, driving greater efficiencies and safety, for all of our customers at all times.

About Swiss AviationSoftware and AMOS

Swiss-AS as an industry-leading M&E / MRO software provider offers an end-to-end integrated, highly intelligent software suite, designed to cover the management of the entire spectrum of maintenance activities. AMOS in combination with its mobile package empowers its large and loyal aviation customer base – ranging from pure operators of all sizes, over major low-cost, regional and flag carriers, and large airline groups to MRO providers – to digitalise and automate their maintenance processes and connect with other industry solutions beyond the boundaries of AMOS via the data messaging platform AMOS central.

Fits Air-Sri Lanka signs off with Bytzsoft Technologies -India based company for Aviation Solution Management.

Fits Air is one of the leading international airline operates Airbus A320 series aircraft connecting Colombo to various stations across Asia, Middle East and Africa. Fits Air which has adopted the slogan of “Friend in the skies” found a perfect partner on ground to support its maintenance and engineering activity with Bytzsoft Technologies leading aviation solution called FlyPal-Premium-AL. Bytzsoft Technologies markets all its cloud based product with trade name of FlyPal and FlyPal-Premium-AL suit supports airline to manage its CAMO (Aircraft Airworthiness), Fleet Management, Reliability Engineering, Line Maintenance Management, Procurement Management & Inventory management.

Mr. Asitha Ranaweera, Dy CEO of Fits Air said, “ We have evaluated various solutions for our Maintenance and Engineering needs and we zeroed on FlyPal because of its user friendliness, work flow management and functional utility. We found that BytzSoft philosophy of “Partnering in customer growth” has echoed with our strategy to grow our foot prints across more stations as well as add more aircraft into our fleet.”

Mr. Yusuf Saifee, CEO-Bytzsoft Technologies Pvt Ltd is happy on enlisting of the Fits Air and said, “We have been supporting airlines and charter operators across regions over last decade and we have been rated very high on customer satisfaction index. We believe that this relationship will definitely add value to the Fits Air in terms of improving its efficiency, performance and operating margins.”

Mr. Nitin Deshpande, VP-Business Development & Customer Success said, “New Airlines as well as charter operators are looking for “value for money” propositions and we evolved the subscription plans based on customer needs without compromising on any module availability. Our inclusive approach to aviation is key to our success and we support airlines, business jet operators, helicopter operators and MRO’s as regard to CAMO Engineering, MRO Engineering, Flight Ops and Safety/Quality Management System. We look forward to support Fits Air in ensuring highest safety and compliance standards.“

Compass Cargo Airlines and Astral Aviation choose OASES

London, 18th July 2023 – OASES, a leading provider of aviation maintenance software solutions, is pleased to announce the successful acquisition of two new customers, Compass Cargo Airlines and Astral Aviation. These partnerships mark significant milestones for OASES, as the company expands its global presence and strengthens its position in the aviation industry.

Compass Cargo Airlines, a Bulgarian cargo airline founded in 2021, has recently commenced operations with a fleet of four Boeing 737-800 Freighters. As part of their commitment to excellence in aircraft maintenance, Compass Cargo Airlines has chosen OASES’ comprehensive suite of products, including CAMO, Materials, Line Maintenance, and the OASES Mobile app. 

With the implementation of OASES software, Compass Cargo Airlines aims to optimise their maintenance processes and enhance operational efficiency. OASES is proud to support the fledgling business as they establish themselves in the industry and continue their ambitious growth plans, including the expansion into long-haul operations.

Astral Aviation, an all-cargo airline based in Nairobi, Kenya, established 23 years ago, has selected OASES as their trusted partner for their maintenance, repair, and overhaul (MRO) operations. Operating a fleet of 14 Freighters, including Boeing 747, 757, 767, and 727, Astral Aviation has established a strong presence across Africa, the Middle East, Asia, and Europe.

With the implementation of OASES CAMO, Materials, Line Maintenance, and OASES Mobile , Astral Aviation aims to streamline their maintenance activities, improve aircraft availability, and ensure regulatory compliance. The team at OASES is thrilled to collaborate with Astral Aviation and provide them with the tools they need to maintain their fleet at the highest standards of safety and reliability.

“We are delighted to welcome Compass Cargo Airlines and Astral Aviation to the OASES family,” said Saidhar Pathigari, OASES Vice President for New Business . “These partnerships signify our commitment to delivering world-class aviation maintenance software solutions that meet the unique requirements of each of our clients. We’re confident that OASES software will empower Compass Cargo Airlines and Astral Aviation to optimise their maintenance processes, reduce costs, and ensure maximum aircraft uptime. We look forward to working closely with both companies to support their long-term success.”

OASES’ cutting-edge software solutions have gained recognition worldwide for their scalability and flexibility providing airlines, CAMOs and MRO organisations with a comprehensive suite of tools to manage their maintenance operations seamlessly.


Media Contact: Tom Hedges, VP Marketing Aspire Software tom.hedges@aspiresoftware.com

BCT Aviation Maintenance signs up for Rusada’s ENVISION

DERBY, UNITED KINGDOM: Base and line maintenance provider, BCT Aviation Maintenance (BCT), has signed up for Rusada’s maintenance software solution ENVISION.

BCT offer a wide range of maintenance services from both their headquarters at East Midlands Airport (EMA) and line stations across the UK and Ireland. This includes base and line maintenance, livery & paint support, and end of lease services for airlines and operators worldwide.

Until now, BCT relied on a system of spreadsheets and paper records to manage their operations, but the lack of cross-department visibility this provided led to them seeking a fully digitized solution.

“As our business continues to grow and we expand our Base Maintenance capability we developed a need for a high-quality solution for our maintenance software requirements and decided ENVISION is the best fit for our business” said Chris Taylor, Technical Director at BCT. “We are excited to see the benefits ENVISION will bring to all aspects of BCT Aviation Maintenance by providing a clear view of our operating protocols, from commercial engagement with potential customers to our own operational day to day needs, and all the way through to customer billing. We are looking forward to working with everyone at Rusada and getting started on the implementation process.”  

Rusada’s in-house implementation specialists will now begin the deployment of ENVISION’s Base & Line MRO, Inventory Management, Human Resources, and Quality & Safety modules with an aim to go live later this year.

Julian Stourton, CEO at Rusada commented “BCT have been incredibly successful over the last few years, and their client portfolio speaks for itself.

“It is no small project upgrading your maintenance IT systems, but the rewards vastly outweigh the effort, and if you pick the right partner to guide you through it then it can be much less painful than you think.”

– ENDS –

About Rusada

Rusada is a leading provider of aviation software with over 35 years of experience in the industry. Its ENVISION software manages over 2,000 fixed and rotary wing aircraft for 150 operators, maintainers, and manufacturers in 50+ countries. With its headquarters in Switzerland and offices in the USA, UK, UAE, India, Singapore, and Australia, Rusada provides global support for a global industry.

Specialising in the management of airworthiness, maintenance, and flight operations, ENVISION is developed solely for aviation. Its modern, web-based platform features a suite of integrated modules, enhanced by a series of native mobile apps. ENVISION’s easy-to-use interface provides users with clear, actionable information, enabling processes to be carried out quickly and efficiently, and all without the need for paper or spreadsheets.

Media Contact

Chris Prior

Marketing Manager


+44 (0) 1295 231619

Australia’s specialists in aviation-engineering services, Skytek Pty Ltd TRUSTS Ramco Aviation

Cairns, AUSTRALIA / Chennai, INDIA – June 13, 2023 – Global enterprise aviation software provider Ramco Systems announced that it will implement its Aviation Suite V5.9 for Skytek Pty Ltd, a specialist aviation-engineering services provider with over 20 years of experience in Australia, Papua New Guinea, Indonesia, Malaysia and Myanmar. Ramco’s Aviation Suite will integrate and automate various operations at Skytek, empowering them with a modern solution to support their business growth.

With modules covering Engineering & CAMO, Maintenance, Supply Chain, MRO & Part Sales, Employee Management, Finance & Accounting, Compliance Reporting and Journey Log Entries, Ramco’s Aviation Suite will provide Skytek with a next-gen digital platform that offers a single source of truth. The solution will also help Skytek optimize their turnaround times for quotations, order processing and customer engagements.

In addition, with its digital enablers like HUBs and workflows, Ramco will help Skytek improve productivity and enhance process efficiencies.

Alana McKenna, CEO, Skytek Pty Ltd, said, “We were looking for a modern Aviation ERP software that would automate our MRO service processes, provide complete visibility into our operations and keep up with our rapid business growth. The advanced functionalities of Ramco’s Aviation Suite, together with their proven track record in digitally transforming the operations of one of our major customers, were critical to our selection. We are confident that Ramco’s Aviation Suite will help us continue delivering quality service and products to our customers.”

Manoj Kumar Singh, Chief Customer Officer – Aviation, Aerospace & Defense, Ramco Systems, said, “We are delighted to partner with Skytek to digitally transform their business. Equipped with the latest artificial intelligence and machine learning stacks, Ramco’s Aviation solution has been helping leading organizations achieve automation and obtain crucial insights into their operations. We look forward to our digital journey with Skytek, to support their business growth.”

Ramco Aviation Suite is trusted by 24,000+ users to manage 4,000+ aircraft globally. With 90+ Aviation organizations onboard, Ramco is the solution of choice for top Airlines, 3rd party MROs, large Heli-Operators, leading Defense organizations, and major Urban Air Mobility companies around the world. Available on cloud, Ramco Aviation Suite provides accessibility with ‘Anywhere Apps’, significantly accelerating organizational efficiency and agility. Ramco is changing the paradigm of enterprise software with Artificial Intelligence based solutions, intelligent voice enabled user experience, and advanced features such as digital task cards, offline maintenance capability, conversational chatbots, HUBs and cognitive solutions.

About Skytek Pty Ltd:

Skytek is an independent MRO specialising in Fixed wing and Rotary wing maintenance. With over 20 years of engineering experience in Australia, Papua New Guinea, Indonesia and the Pacific, Skytek is uniquely placed to support aircraft operators across different cultures and regulatory environments. Our specialist aviation engineering services range from, heavy maintenance for both fixed wing and rotary wing, component overhaul, along with composite repair work. Our ability to also offer full painting services is integral to providing our customers with a complete portfolio of service needs.

Headquartered in Cairns, Skytek has experienced licensed aircraft engineers that allow it to service and support operators with the following aircraft – ATR 42/72 Series, DHC-6 300/400 series, King Air, Caravan, Cessna, Airbus Helicopters, Bell Series Helicopters and Augusta 139. Skytek’s expertise as a DHC-6 specialist in maintenance and rebuild capability has been recognised in its achievement as a Viking Approved Service Centre.

Etihad Airways Digital Technical Operations powered by AMOSmobile/EXEC

At a glance

  • – AMOSmobile/EXEC as key player in achieving digital transformation goals
  • – Effortless implementation by Etihad’s AMOS Competence Centre
  • – Next digitalization step to come is the introduction of e-signature

Swiss-AS is delighted to share that Etihad Airways Technical, the airline’s engineering & maintenance organisation opted for the integrated mobile solution AMOSmobile/EXEC to enable mobile execution of all its line and light base maintenance activities. Their digitalisation vision is to lead the industry and their strategy is in line with the market’s growing interest for technological improvements and optimisation of operational efficiency. Swiss-AS is proud to participate, together with Etihad, to these accomplishments.

Long-term digitalisation project in full swing

It has been 2 years since Etihad Airways Technical has successfully implemented a single maintenance information system, AMOS for its entire fleet to digitise and automate the airline’s engineering and maintenance activities. 

The recent rollout of AMOSmobile/EXEC marks a new milestone in the digital transformation journey of Etihad Airways Technical as they move forward with their digitisation journey and sustainable technological solutions to enhance safety performance, drive operational efficiencies, and ensure optimal financial performance.

AMOSmobile/EXEC to bring efficiency and cost savings

AMOSmobile/EXEC has been rolled out to about 1,000 engineers and technicians at Etihad’s home base in Abu Dhabi, UAE with approximately 100 iPads available to be used in line and light maintenance operations, to update AMOS with executed maintenance work without the need to travel back and forth between the aircraft and the office. 

This supports smoother and more streamlined processes and is a key enabler to Etihad Technical’s paperless maintenance strategy.

The daily working processes and the efficiency of the engineers and technicians will drastically improve as they move from paper-based processes to a fully integrated collaboration with AMOS providing live data. 

Etihad is also eager to implement paperless operations to make AMOSmobile/EXEC deliver its full value and get the full benefit of its platform allowing the airline to go fully paperless: Mechanics will have the possibility to open and close work orders from their tablet, track events, perform troubleshooting or report defects on the aircraft in AMOSmobile, ultimately improving efficiencies and productivity whilst ensuring they continue to improve safety and compliance.

“Etihad is continuously exploring new ways to enhance its operations and provide its guests and its employees with world-class services and processes. Our strategic partners and stakeholders play a vital role in this venture, and Swiss-AS have been a valuable partner in our digitalisation agenda. Our most recent implementation of AMOSmobile is another example of how we are leveraging innovative technologies to enhance operational efficiencies”.

Paul Kear, Senior Vice President Technical at Etihad Airways

The implementation was completed with very little involvement from Swiss-AS’ project team as Etihad Airways’ team has a well-rounded experience of AMOS and counts among Swiss-AS long-term partners. AMOSmobile/EXEC has been live since the end of 2022.

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. 

Etihad sees tackling the climate crisis as the most important issue of our time and was named the Airline Ratings Environmental Airline of the Year 2022. Through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation. To learn more, visit etihad.com.

About Swiss AviationSoftware and AMOS

Swiss-AS is an industry leading M&E/MRO software provider that offers an end-to-end integrated, highly intelligent software suite, designed to cover the entire spectrum of maintenance activities. AMOS, in combination with its mobile package, empowers its large and loyal aviation customer base – ranging from pure operators of all sizes, over major low-cost airlines, flag carriers, and large airline groups to MRO providers – to digitalise and automate their maintenance processes and connect with other industry solutions via the connectivity platform AMOScentral. For more information, please contact marketing@swiss-as.com. 

Four key facts about dent & buckle

  1. dent & buckle will intergrate with dentCHECK, allowing users to link to dentCHECK data sets and attach any of the detailed measurement and analysis data to a damage record within dent & buckle. It will streamline the process of getting dentCHECK data into an aircrafts dent & buckle records.
  2. Internal structures module
    dent & buckle will add internal structures components to it’s 3D models, this will allow important areas such as cargo floors and cabin floors to be exposed and damage records accurately located.
  3. Aircraft data import functionality
    dent & buckle will add functionality that allows customers to add new aircraft data to a spreadsheet and then import it into dent & buckle. It should streamline the onboarding of new aircraft and will give customers a valuable tool to prepare the new data.
  4. DaBML machine learning damage recognition
    dent & buckle are working on developing some machine learning tools that automatically identify various categories of damage in real time from a live data stream, recorded video or still images. New damage records can be created in dent & buckle from any identified damage.

Texel Air opt for Rusada’s ENVISION

MANAMA, BAHRAIN: Texel Air, a Bahraini cargo operator and MRO, has selected Rusada’s ENVISION software solution to manage its airworthiness and maintenance operations.

Texel Air use a fleet of Boeing 737 freighters to provide cargo charter and ACMI services across the globe. They also offer base and line maintenance services from their 3,200 square metre hangar located at Bahrain International Airport.  

Texel Air utilised a third-party specialist to help manage their fleet, but after recent growth and with planned expansion on the horizon, they are seeking greater control over their operational data and processes.

“With its depth in functionality and easily accessible interfaces, we see ENVISION as the backbone of our future digital journey” said Andres Kjerulf, Director of Airworthiness at Texel Air. “We are very pleased to be partnering with Rusada, and are looking forward to working closely alongside them towards a successful implementation project”

Texel Air will be adopting 8 of ENVISION’s modules including Fleet Management, Base & Line MRO, and Inventory Management, plus 3 of their mobile apps for cross-device access, and paperless operations. The web-based solution will be deployed by Rusada’s in-house team of implementation specialists.

“A key factor behind ENVISION’s selection was our ability take their existing operational data and easily migrate it into our solution. The challenges presented by implementation, particularly migration of data, can often be a barrier to upgrading software solutions, but with the experience our teams possess, we are finding more and more ways to streamline this process.”

“We look forward to a swift deployment, and to playing a key part in Texel Air’s continued growth.”

Julian Stourton, CEO at Rusada

About Rusada

Rusada is a leading provider of aviation software with over 35 years of experience in the industry. Its ENVISION software manages over 2,000 fixed and rotary wing aircraft for 150 operators, maintainers, and manufacturers in 45+ countries. With its headquarters in Switzerland and offices in the USA, UK, UAE, India, Singapore, and Australia, Rusada provides global support for a global industry.

Specialising in the management of airworthiness, maintenance, and flight operations, ENVISION is developed solely for aviation. Its modern, web-based platform features a suite of integrated modules, enhanced by a series of native mobile apps. ENVISION’s easy-to-use interface provides users with clear, actionable information, enabling processes to be carried out quickly and efficiently, and all without the need for paper or spreadsheets.


Chris Prior

Marketing Manager


+44 (0) 1295 231619

About Texel Air

Formed in 2013, Texel Air is a Bahrain registered cargo airline and maintenance repair organisation (MRO), dedicated to providing cargo charter operations, ACMI and aircraft maintenance services to a wide range of customers with diverse requirements. The 737-300F, the two 737-700FC and now two 737-800BCF aircraft provide flexibility and versatility to service the region and beyond. Texel Air fills a niche market for specialised ACMI and charter cargo requirements requiring resourceful solutions while meeting tight deadlines with uncompromising levels of customer service.

Texel Air operates its maintenance services (MRO) from a purpose-built Code D aircraft hangar and office complex at Bahrain International Airport. This provides services to its own Boeing 737 fleet plus third-party operators utilising BCAA and EASA 145 approvals.  Further service offerings include providing a temporary base for visiting airlines of fixed and rotary wing aircraft for specific projects. The maintenance and hangar services follow the same philosophy as the airline, providing specialised bespoke solutions to support a wide variety of customers from both civil and government backgrounds.


George Chisholm

Director Texel Air



AlMasria Universal Airlines opts for Rusada’s ENVISION

CAIRO, EGYPT: Egypt’s 2nd largest carrier, AlMasria Universal Airlines, has selected Rusada’s ENVISION software to unify its airworthiness, maintenance, and flight operations.

From its base in Cairo, AlMasria serves destinations across North Africa, Europe, and the Middle East with a growing fleet of Airbus A320s and Boeing 737s.

To achieve greater efficiency and cooperation during their planned growth, AlMasria will adopt Rusada’s ENVISION software to manage an array of activities through one solution. Modules to be implemented include Fleet Management for airworthiness, Operations Control for flight ops, Base & Line Maintenance, and Inventory Management.

Rusada’s in-house implementation teams will deploy each module in a staged approach to ensure a seamless transition for AlMasria.

“Currently our various operational teams are working on independent, disconnected systems and are not benefiting from the visibility and clarity a one-stop solution can provide.

“The team at Rusada were able to clearly demonstrate how ENVISION could fix this and encourage the cross-department communication and cooperation we’ll need to achieve peak operational efficiency.”

Ahmed El Zaabalawy, CEO Technical Advisor at AlMasria Universal Airlines

Julian Stourton, CEO at Rusada said:

“I am very pleased to be working with yet another fast-growing airline who understands the value our software can bring. AlMasria have been incredibly forward-thinking in this regard, and this proactive approach ensures they have a system that grows with their fleet, rather than having to play catch-up later down the line.”

About Rusada

Rusada is a leading provider of aviation software with over 35 years of experience in the industry. Its ENVISION software manages over 2,000 fixed and rotary wing aircraft for 150 operators, maintainers, and manufacturers in 45+ countries. With its headquarters in Switzerland and offices in the USA, UK, UAE, India, Singapore, and Australia, Rusada provides global support for a global industry.

Specialising in the management of airworthiness, maintenance, and flight operations, ENVISION is developed solely for aviation. Its modern, web-based platform features a suite of integrated modules, enhanced by a series of native mobile apps. ENVISION’s easy-to-use interface provides users with clear, actionable information, enabling processes to be carried out quickly and efficiently, and all without the need for paper or spreadsheets.

Media Contact

Chris Prior
Marketing Manager

+44 (0) 1295 231619

Lufthansa German Airlines and Lufthansa Cargo live with AMOS

At a glance

  • Tier-one project finalised with successful go-live
  • 3’500 new users and approx. 300 additional aircraft now managed in AMOS
  • Almost all Lufthansa Group aircraft are now managed in AMOS
  • Multi-CAMO setup

Tier one project successfully completed

Swiss AviationSoftware Ltd. is proud to announce the successful cut-over to AMOS M&E system at Lufthansa German Airlines and Lufthansa Cargo.

The “big-bang” go-live took place on May 14th and 15th and marked the ultimate finalisation of an implementation unique in Swiss-AS history in terms of size and complexity: 3’500 users, 150 new processes, a multitude of individual legacy IT systems being replaced and close to 300 aircraft ranging over seven aircraft-types including the A320s with up to 30 years of history.
Both airlines have fully adopted AMOS for their whole active fleets in a multi-CAMO setup – two completely separated CAMOs (LHA + LCAG) plus one SCAMT service provider working in one AMOS environment – all approved by the German aviation authority.

The global pandemic had a significant impact on the AMOS implementation as all projects at Lufthansa had been put on hold in 2020. Fortunately, the airlines’ Management then decided to continue the AMOS rollout as one of few strategic projects: “AMOS Restart” was born and came with an adjusted scope and limited manpower. Nevertheless, the project team managed to bring the project back to speed and successfully completed it. The airline embraced the opportunity to emerge stronger and more resilient from the crisis.

Ambitious expected benefits

The introduction of AMOS marks the end of a multitude of individual IT legacy systems for both airlines and provides a future-proof core platform to further digitalize the group’s Technical Fleet Management (TFM). The project was initiated with the objective to realize the following benefits:

  • Simplify and modernize the IT landscape including system integrations;
  • Significantly reduce the annual software/hardware costs;
  • Increase efficiency of the CAMO organization leading to sustainable cost reductions;
  • Make compliance with airworthiness laws and regulations simple;
  • Substantially reduce MRO spending through improved data quality and insight;
  • Benefit from industry best practice AMOS build-in processes to enhance efficiency across Technical Operations;
  • Align processes to TFM group standards to realize further group-wide efficiency improvements.

“Implementing AMOS as our M&E software was a strategic project for Lufthansa and Lufthansa Cargo. We now have a solid platform to continue our digital push towards more increased mobility, leaner processes and easier data integration across our multiple systems.
This project was one of few selected by the Board to continue despite the turbulent period caused by the pandemic. Today, that decision pays off in full,” says Thomas Spriesterbach, VP Technical Fleet Management Lufthansa, Accountable Manager Part 145, “and we are happy to be partnered with Swiss-AS, not only as supplier of AMOS, but especially for their staff’s expertise and professionalism throughout the project.”

A new organization, new processes and advanced integrations

Historically Lufthansa Airlines had outsourced the CAMO and Line Maintenance activities to Lufthansa Technik. In parallel to the AMOS implementation, these activities have been insourced along with the integration of approx. 2’500 staff and many of the legacy IT systems, used to manage these activities.

The legacy IT systems were basically home-grown and highly customized. To eventually achieve go-live with AMOS, it was required to create a complete new Technical Fleet Management organization inside the Lufthansa Group, adjust processes to existing group standards that follow the AMOS build-in industry best practices processes and convince the users that the rich functional scope and configurability of AMOS matches the customized legacy system features.

The AMOS implementation was flanked by the group-wide Technical Fleet Management (TFM) initiative that focusses on the standardisation and harmonisation of the technical business processes among the Lufthansa Group members in order to boost the performance of the individual Tech Ops departments and to allow an easy exchange of aircraft and other assets within the group.

The AMOS centric IT eco system includes advanced interfaces to around 15 major external software sources, such as Flight Operations Systems, Digital Archiving Solution, Crew Briefing Systems, Warehouse Management and Transport/Logistics Management Systems etc.

One of the most advanced integrations connects AMOS with the customer’s main pool provider Lufthansa Technik, through an advanced bi-directional integration to support a highly automated material supply chain process.

LH Group

Leveraging existing AMOS experience in the Lufthansa Group

AMOS has been used for more than 20 years within the Lufthansa Group; therefore, Lufthansa German Airlines and Lufthansa Cargo were in the lucky position to profit from the extensive experience of the other group members (Swiss International Air Lines, Austrian Airlines, Eurowings, Brussels Airlines and Lufthansa CityLine). With their extensive AMOS knowledge, colleagues from the sister airlines supported the implementation as key users in areas such as training, user acceptance testing, process definition and data transfer, while further cementing the collaboration within the Lufthansa Group.

From the IT perspective, Swiss-AS in partnership with Reist Telecom (Zurich) hosts the airlines’ AMOS servers and offers in this context its proven AMOS Operation Service (AOS) package. Swiss-AS is already performing hosting, AMOS application server and database administration for other Lufthansa Group members, which convinced Lufthansa German Airlines and Lufthansa Cargo to also entrust these crucial tasks to Swiss-AS.

“Congratulations to Lufthansa German Airlines and Lufthansa Cargo for this successful cut-over to AMOS which has the potential to lift the group-wide cooperation in M&E to a whole new level. We are extremely proud that AMOS is now the backbone MRO software solution for the Lufthansa Group,” states Ronald Scherer, CEO of Swiss-AS. “My thanks to all those who have been involved in this challenging project and have contributed to its great success, while, of course, including the customers’ project teams into this statement.“

A big-bang implementation with unparalleled dimensions

From the beginning the project was designed around the hypothesis of a big-bang go-live with approx. 300 aircraft across all stations. This approach will eventually allow to exploit expected benefits faster and avoid the complexity of running multiple systems in parallel for an extended time.

The data transfer project had been immensely complex and challenging due to:

  • 30 years of historical data
  • more than 15 legacy systems involved
  • a diverse fleet consisting of 7 different aircraft-types
  • approx. 300 aircraft

In total 60 million records had to be transferred into AMOS. This major task of legacy data cleansing, mapping, extraction, transfer and validation had been mastered by a mixed project team of Lufthansa Group and Swiss-AS.

Regarding the training, not less than 3’500 new users have been educated on AMOS and the new procedures that came along with it. The airlines applied a mix of train-the-trainer and e-learning for the end users, while the most complex topics such as engineering or planning were led by experienced Swiss-AS trainers, onsite or remotely.

For the cut-over a duration of 48 hours had been scheduled. During that time Swiss-AS had allocated around 40 employees onsite at Frankfurt, Munich and Hamburg to support the users during the switch-over and the post-go-live stabilisation period. In addition, the Swiss-AS headquarters was on standby for any challenges that might occur during such event.

Foundation laid for further group-wide Technical Operations digitalization

With the successful implementation, AMOS is now the leading CAMO and Part-145 software in the Lufthansa Group – fully integrated into and interfacing with the surrounding IT system landscape, based upon the TFM Group standard compliance processes.

The roll-out of AMOS at Lufthansa German Airlines and Lufthansa Cargo will provide the base to further digitize processes in the Lufthansa Group by leveraging AMOS’ advanced integration capabilities. True digitalization can only be achieved by looking at the value streams holistically and beyond single systems or companies. AMOS with its comprehensive portfolio of APIs offers unparalleled possibilities to ensure digital data flows end-to-end. In addition, Technical Operations data across all Lufthansa Group airlines will now be generated by AMOS. This will significantly improve and simplify data management and eventually allow the group to unlock the potential of its data.

 “I have a lot of respect for the dedication and determination shown by Lufthansa Airlines and Lufthansa Cargo colleagues in working untiringly towards the objective of implementing AMOS and eventually exploiting the clearly identified benefits – ‘Where there’s a will, there’s a way’, states Fabiano Faccoli, COO of Swiss-AS. While Swiss-AS previously gained experience with large implementations, this implementation clearly sets the bar higher. It enabled us to further grow our capabilities and expertise in managing tier-one customers. A go-live is the end of one chapter, but as well the beginning of a new chapter in a software’s life cycle. Swiss-AS is now very much looking forward to kicking off the next set of digitalization projects with Lufthansa German Airlines and Lufthansa Cargo and together set benchmarks in the industry.”

About Lufthansa German Airlines

Lufthansa, the biggest airline within the Lufthansa Group, is one of the world’s largest and most prestigious airlines in existence. In the 2021 business year, the airline welcomed around 23.5 million passengers on board its flights. With its hubs in Frankfurt/Main and Munich, Lufthansa employs more than 35,700 people. As an industry innovator, Lufthansa has long been committed to environmental care and sustainability, operating one of the most technologically-advanced and fuel-efficient fleet in the world. Lufthansa’s flagship A350-900 is currently the world’s most modern and environmentally-friendly long-haul aircraft. It uses 25 percent less kerosene, produces 25 percent fewer emissions and is significantly quieter on take-off than comparable types of aircraft. In order to accelerate fleet modernization, the procurement of state-of-the-art A350-900 and 787-9 long-haul aircraft further increased the efficiency of the fleet on a continual basis. These aircraft will reduce CO₂ emissions by up to 30 percent compared with their immediate predecessors, thus making an important contribution to the further development of the airline’s long-haul fleet and to a more sustainable flying experience overall. Lufthansa as of 31. December 2021 flies to183 destinations in 71 countries on 4 continents. In the 2021 business year, the airline welcomed around 23.5 million passengers on board its flights.

About Lufthansa Cargo

With a turnover of 3.8 billion euros and a transport performance of 7.2 billion freight ton kilometers in 2021, Lufthansa Cargo is one of the world’s leading companies in the transport of airfreight. The company currently employs around 4,200 people worldwide. Lufthansa Cargo’s focus is on the airport-to-airport business. The route network covers around 300 destinations in more than 100 countries, using both freighter aircraft and cargo capacity from passenger aircraft operated by Lufthansa, Austrian Airlines, Brussels Airlines, Eurowings Discover and SunExpress, as well as trucks. The majority of the cargo business is handled via Frankfurt Airport. Lufthansa Cargo is pursuing the goal of becoming the world’s most sustainable cargo airline. To achieve this, the company relies on state-of-the-art technologies and continuous investments in the area of sustainability. In 2021, important milestones were reached, such as the fleet modernization to an all-B777F fleet and the introduction of completely CO2-neutral freight transport for all customers. In 2022, Lufthansa Cargo plans to successively equip its fleet with Sharkskin technology and expand its Sustainable Aviation Fuel program to further reduce CO2 emissions. Lufthansa Cargo is a wholly owned subsidiary of Deutsche Lufthansa AG and the specialist for the logistics business of the Lufthansa Group.

About Swiss AviationSoftware and AMOS

AMOS is a comprehensive, fully-integrated MRO software solution being developed and distributed by Swiss AviationSoftware. Swiss-AS, a 100% subsidiary of Swiss International Air Lines has more than 200 customers worldwide and belongs to the industry-leading MRO software providers. Our loyal customer base includes pure operators of all sizes, major low-cost, regional and flag carriers, large airline groups and MRO providers. In the Americas and in Asia, AMOS is distributed through a partnership with Lufthansa Systems. For more information, please contact us via marketing@swiss-as.com.