Swiss-AS and Heli-One sign contract for enterprise-wide implementation of AMOS

    23 Jun 2011


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Swiss-AS is delighted to announce Heli-One as the latest member of the AMOS customer base. Heli-One was looking for a new MRO software to replace its legacy system which was no longer able to fulfil the global helicopter maintenance provider’s requirements. An intensive pre-sales phase was conducted which included presentations, discovery sessions, and workshops focused on assessing Heli-One’s requirements in reference to AMOS’ industry leading capabilities. The goals were achieved and Swiss-AS is now pleased to welcome the world’s largest independent helicopter MRO service provider into the AMOS community. Through the selection of AMOS and in conjunction with the Swiss-AS teams, process improvements will be gained via the inherent efficient business processes embedded within AMOS.

“The implementation of AMOS at Heli-One underlines the fact that AMOS is an “all-purpose” software for aviation maintenance –regardless of the business scope. In our mixed customer base we unite commercial and cargo airlines, business aviation, MRO providers, CAMO organisations, an aerobatic squadron and helicopter operators,” states Ronald Schaeuffele, CEO of Swiss-AS.


As the maintenance division of CHC Helicopter, Heli-One is the primary maintenance provider for CHC’s fleet of more than 250 helicopters which operate in some 30 countries around the globe. This project requires an implementation process including the development of customisations, the training of approximately 2,000 AMOS users and the integration of additional major international operating units based in the United Kingdom, Norway, the Netherlands, Brazil and Australia.

Due to the organisational structure of CHC and its business units, Swiss-AS will introduce “Multi Company Management” enabling each unit to use its own currency, ledger, average price and be able to purchase / sell parts or services to each other.

Also some requirements at Heli-One due to its business will induce further developments in AMOS.


Heli-One is the world’s largest provider of third-party helicopter maintenance with headquarters in Vancouver (BC, Canada) and major facilities in Stavanger (Norway), Amsterdam (Netherlands), Ft Collins (CO, USA), Adelaide (Australia), and Gander (NL, Canada). Heli-One offers comprehensive, tip-to-tail third-party helicopter maintenance services, including engines, components and heavy checks. More than a dozen helicopter types are supported by Heli-One, including Sikorsky S-92/S-76/S-61, several Eurocopter variants and is an authorized AgustaWestland Service Centre.

As an operating division of CHC Helicopter, Heli-One is a commercial provider of offshore helicopter services with a fleet of more than 250aircraft. In addition to its MRO and offshore operations, CHCHelicopter is also a world leader in helicopter Search and Rescue withmajor contracts in the UK, Ireland, Australia and other locations around the world.


AMOS is a fully integrated maintenance management systemdeveloped and distributed by Swiss AviationSoftware Ltd. As a 100%subsidiary of Swiss International Air Lines Ltd., Swiss-AS has become a fixture in the MRO software market and successfully sets standards inthe MRO software industry. AMOS – the answer to the complex and cost intensive maintenance & engineering requirements – is now also represented in Miami, Florida, USA.

Today, almost 100 customers from all over the world rely on AMOS and benefit from its continuously enlarged functionalities andtechnological cutting edge, which makes AMOS the industry-leading MRO software in Europe and one of the best-selling solutions world-wide. Its solid customer base ranges from pure operators of all sizes,major low-cost, regional and flag carriers to large airline groups and MRO providers.