“Snap Happy” for a Fast Overview

    21 May 2014

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The new manage/m® function “Groundtime View” sets trends in CAMO View transparency standards: All it takes is a new manage/m® smartphone App, a photo and a few clicks for Lufthansa users to have immediate access to all pertinent information about their aircraft downtime.

It is the duty of a Continuing Airworthiness Management Organization (CAMO) to always be up to date concerning the actual status of their fleet. Planned and unplanned maintenance downtimes have to be made transparent to the owner to enable him to react upon the issues.

The newly developed App m/CAMo makes sure the owner has all the knowledge he needs and proves that state-of-the-art technology such as a smartphone can be a helpful instrument supporting modern aviation maintenance.

Using the App, the engineer simply takes a picture of the logbook entry with an iPhone. The data is automatically transferred to the system while Lufthansa Technik can manually transfer them into the Technical Operations WebSuite manage/m®, if required. Customers can thus expect to have the latest entry in an aircraft’s logbook only seconds after the picture was taken, and of course, while the aircraft is still on ground.

Integrated into the manage/m® WebSuite, the new function “Groundtime View” arranges all of an operator’s aircraft neatly on one page with an eye-catching traffic light system. Individual aircraft are presented in a table using the colors green, yellow and red to show their status. This way the customer easily detects changes in a planned maintenance event or whether everything is still green – which means: on track and ready to go.

Since the beginning of the year, the new process has been rolled out at Lufthansa stations, ensuring greater CAMO transparency for the customer. Within the last months more than 500 iPhones were sent to Lufthansa stations around the globe to ensure that the customer gets direct access to the entries.

This kind of clearly laid out transparency helps the customer fulfill his role as an operator – giving him the “Active Control” required by the authorities, at all times.