• Rionegro MRO becomes the first pure MRO customer in Americas to go live with AMOS.
• They provide maintenance support to major airline airline operators.

Rionegro MRO, located in Rionegro Colombia, has successfully gone live with AMOS, becoming the first pure MRO operator in the Americas to do so.

With AMOS, Rionegro MRO now benefits from a fully integrated platform that streamlines every aspect of maintenance operations, including planning and execution, to documentation and reporting. The system enables Rionegro MRO to work more efficiently, deliver higher-quality service, and stay closely coordinated with airline customers.

The implementation includes multiple AMOS modules, such as Production, Staff, Shops, Procurement, and Stores. A key feature is the Workpackage Cycle, which enables smooth information exchange between Rionegro MRO and customer’s systems, ensuring maintenance tasks are accurately tracked and executed.

 

Reflecting on the implementation, Giovanny Velez, Maintenance Coordinator at Rionegro MRO, highlighted both the technical and human aspects of the project:

“The strong communication and synergy between the teams were key to successfully integrating the adopted solutions. I’m proud to have been part of a project that stands out not only for its technical success, but also for its strong human values and professional excellence. ”

Giovanny Velez, Maintenance Coordinator at Rionegro MRO

From a planning perspective, Madeleine Amaya, Maintenance Planner at Rionegro MRO, emphasized the learning experience and hands-on support throughout the process:

“The support from the implementation team made a real difference—they were always available and explained the system clearly. It helped me understand how processes connect and adapt to a new way of working.”

Madeleine Amaya, Maintenance Planner at Rionegro MRO

During go-live, all ongoing work packages were successfully transferred, ensuring continuity for active maintenance tasks delivering the first aircraft in their first day of operation. Since then, Rionegro MRO has already created 100% of their work packages successfully, from which many of them have been completed and closed in the system, some containing over 1,000 individual customer requests.

At a strategic level, Elisa de Saravia, CIO of MRO Holdings, underlined the importance of partnership: 

“This project shows what’s possible when a partner truly aligns with its customer. Commitment, collaboration, and understanding of our needs made the difference. Thank you to Swiss-AS for a great start to a relationship that will undoubtedly continue to grow.”

Elisa de Saravia, CIO of MRO Holdings

Leading the initiative, Project Manager of MRO Holdings, Nohemy Castaneda, described the implementation as a defining milestone: 

 “This has been one of the most rewarding challenges of my career. This achievement would not have been possible without the outstanding support from the Swiss-AS team and the strong commitment of our implementation team. The professionalism and proactive mindset from both teams made this achievement possible, and I’m proud to have worked alongside such a world-class group of professionals.”

Nohemy Castaneda, Project Manager of MRO Holdings

This on-time implementation gives Rionegro MRO a scalable, future-ready platform that can grow with the business, helping the team developing the ability to serve multiple airlines efficiently and laying the foundation for potential future AMOS deployments.

About Rionegro MRO

Rionegro MRO, based in Rionegro Colombia, is a full-service aircraft maintenance, repair, and overhaul (MRO) provider serving major airlines in the Americas.

It is part of the MROH Group, a leading global provider of aircraft maintenance and modification, leverages over four decades of aviation expertise. With a team of over 10,000 talented professionals the group delivers reliable and uncompromisingly safe solutions across a comprehensive network of MRO facilities, including Aeroman (El Salvador), Flightstar (Jacksonville, FL), TechOpsMX (Mexico), North State (North Carolina), and Rionegro MRO (Colombia). MROH Group builds trusted, long-term partnerships with premier airlines, driven by their commitment to excellence and a shared vision of propelling the aviation industry forward. They believe in: “Together, we fly further”.

About Swiss AviationSoftware and AMOS

Swiss-AS, part of the Lufthansa Technik Digital Tech Ops Ecosystem, is a leading provider of aviation maintenance management software, which offers an end-to-end integrated, highly intelligent software suite designed to manage the entire spectrum of maintenance activities. 

AMOS, in combination with its mobile package, empowers its large and loyal aviation customer base – ranging from pure operators of all sizes, major low-cost, regional and flag carriers, to large airline groups to MRO providers – to digitalize and automate their maintenance processes. 

For more information, please contact us via marketing@swiss-as.com