OpenAirlines is proud to announce its ISO 27001 certification, covering the full scope of the company: our software and cloud services, all our data – including the protection and processing of our customers’ data- our offices and infrastructure, and our internal processes and governance.

Security has always been part of our DNA. ISO 27001 does not mark the beginning of this journey; it formalizes years of work and investment by our teams.  It confirms that OpenAirlines is a trustworthy, long‑term partner, continuously strengthening its practices and working closely with airlines to raise the bar on digital trust in aviation. 

In a context of rising cyber threats, geopolitical tension, and massive digitalization, this certification is a clear commitment to our airline customers, for today and the long term: your critical flight and sovereign data are protected,  and your OpenAirlines solutions will remain resilient and fully operational, even in the event of a cyberattack. 

You might wonder what that means. In this short article, we’ll explain all the things you need to know about our ISO 27001 certification. Let’s start with the basics:

What is ISO 27001?

ISO 27001 is the leading international standard for Information Security Management Systems (ISMS).
It defines how an organization should manage information security through a systematic approach that includes:

• Identifying and assessing security risks.
• Implementing appropriate technical and organizational controls.
• Defining clear roles, responsibilities, and governance.
• Continuously monitoring, reviewing, and improving security measures.

Unlike a simple “security checklist”, ISO 27001 is a comprehensive management framework that is audited regularly by an independent certification body. It covers people, processes, and technology.

Certification by BSI, a global leader in standards and certificationIn our case, OpenAirlines’ ISO 27001 certification has been issued by BSI (British Standards Institution), a globally recognized and accredited certification body and a long‑standing actor in the development of international standards. You can verify our certification status directly in BSI’s public database.

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Why ISO 27001 matters for airlines:

For airlines operating amid more serious cyber threats, global instability, and an ever‑more digital ecosystem, Information Security is not just an IT issue. It is directly linked to:

• Operational continuity – Ensuring that digital services and data remain available and reliable to support daily operations.
• Protection of sensitive data – Safeguarding flight, operational, and commercial information against unauthorized access or misuse.
• Regulatory and contractual requirements – Meeting increasing expectations from regulators, partners, and customers on data protection and security.
• Trust in digital transformation – Supporting the adoption of advanced analytics, cloud solutions, and AI with a solid security foundation.

This certification translates into an internationally recognized level of assurance for airlines that rely on our solutions to support their operational performance.  Concretely, this recognizes that:

We systematically identify and manage information security risks
We maintain a formal risk management framework to identify, assess, and treat threats to our systems, data, and operations. Risks are regularly reviewed, documented, and mitigated through appropriate technical, organizational, and contractual controls.

We apply strict access control and segregation of duties
Access to systems and data is granted on a “need-to-know” and “least privilege” basis. Role-based permissions, approval workflows, and segregation of duties reduce the risk of unauthorized access, data misuse, or configuration errors.

We follow formal processes for incident response, business continuity, and change management
Security incidents are handled through documented procedures, from detection and containment to root-cause analysis and corrective actions. Business continuity and disaster recovery plans help us maintain service in the event of a major disruption, and structured change management processes ensure that updates to our systems are tested, reviewed, and controlled.

Our practices are regularly audited and continuously improved
Independent audits verify that our controls are effectively designed and implemented. Findings are tracked and addressed, and we use audit feedback, internal reviews, and customer requirements to continuously improve our security posture.

Did you know?  CEFA Aviation is ISO 27001 certified as well. This means both OpenAirlines and CEFA Aviation apply the same internationally recognized standard for managing information security, across software, data and processes.