manage/m^® enhances customer service

The manage/m^® department of Lufthansa Technik has centralized its customer services in its sub-division product management. The enlarged scope of the product management team thus encompasses all kinds of customer services, including support in customer acquisition, coordination of the customer phase-in and even on-site trainings for clients. Thus, the team supports customers on location and also manages a grand variety of helpful courses of instruction.

From its home base Frankfurt, the product management team additionally serves as the centralized point of contact for all kinds of questions concerning manage/m^®. With the extended range of services the manage/m^® product managers help enhance the quality of active customer assistance keeping a solid focus on what matters most – customer satisfaction. For further information and/or questions regarding manage/m^® please contact the team: zk4_pm_produktmanagement@lht.dlh.de

For further information:
www.lufthansa-technik.com/manage-m