Heidi Brockmann to lead new “Flight Operation Solutions” division

    11 Feb 2020


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Norderstedt, January 29, 2019 – Heidi Brockmann is taking over the newly founded Flight Operation Solutions division at Lufthansa Industry Solutions with immediate effect. The computer scientist has been working at Lufthansa Industry Solutions for 20 years, starting out in the field of software development and working in customer support in the technical documentation department, followed by periods as project leader, product manager as well as change and risk manager, before taking over program management for the product suite Flight Operations in 2011. In her new position, Heidi Brockmann will report directly to Oliver Albers, Vice President of MRO & Hospitality.

In this new division, Lufthansa Industry Solutions offers airlines software solutions developed specifically for their flight and ground operations needs. The content management system Electronic Flight Operations Manuals (EFOM) enables airlines including Deutsche Lufthansa, Eurowings, Swiss International Air Lines and Brussels Airlines to optimize their technical documentation for flight and ground crews. For example, new documents can be integrated at any time, regardless of the format and manufacturer’s system, and audits can be conducted much more efficiently as an integrated business process.

With DocSurf Mobile, users from MRO and Flight and Ground Operations can access and use the manuals they need at any time and from all computers – from classic desktops to mobile devices such as tablets or smartphones. The Library Viewer continuously updates the documents in the background so that they always provide the latest information.

Oliver Albers: “By founding the new division we are taking account of the dynamic development in the airline market. We will expand our range of offers and satisfy our customers with future-oriented offers and quality. Heidi Brockmann has played a major role in the development of LHIND’s Flight Operations division, and will now provide us with crucial support in our strategic restructuring.”