AVIATAR – Join the future of aviation

At this year’s MRO Americas, Lufthansa Technik has first introduced AVIATAR, an innovative and holistic platform that offers an extensive variety of digital products and services for Maintenance, Repair and Overhaul by combining multiple apps, web-based, and in one place. It is the initial product of Lufthansa Technik’s new product division Digital Fleet Solutions, which is focused on creating additional value and benefits for and with customers by integrating as well as interconnecting new digital products and services.

“Digital transformation has evolved to shape economies and industries enormously – no sector being spared. New technologies arise, turning long-term standards out-of-date: processes change fundamentally and even proven and successful business models become outdated. This development also has a significant impact on the MRO industry”, said Dr. Johannes Bussmann, Chairman of the Executive Board at Lufthansa Technik. ”Lufthansa Technik takes the digital transformation of the aviation industry to the next level. We want to shape the future of aviation by being a pioneer in offering unique digital MRO solutions – not just for our clients, but with them. Close customer collaboration has always been a key element of our successful products and services. Our digital journey has just begun.”

AVIATAR will support customers to manage complex fleet conditions in real time and to forecast probabilities of failure of single components. It provides exchange of information across interfaces, aggregates as well as consolidates information at one central place. The platform applies analytical models to provide new insights, recommendations and notifications, enabling clients to make faster and better decisions.

“AVIATAR rewards its users through the optimization of operating hours, reduced consequential costs and safer as well as more reliable fleet operations, serving airline passengers around the world”, states Dr. Christian Langer, VP Commercial Digital Fleet Solutions, adding: “At Lufthansa Technik we uniquely unite profound engineering know-how, large amounts and expertise in historical MRO data and substantial analytics competence. With this distinctive combination of skills and our new digital drivers, we still do what we have always been best at: creating and mastering products and services that elevate our clients’ businesses, by increasing operating hours, decreasing irregularities, and raising efficiency. With AVIATAR we are connecting our digital threads and united forces.”

AVIATAR is an open, modular, and neutral platform and thus invites partners, clients, and developers to co-create the future of aviation with Lufthansa Technik or to connect their own apps to the platform.
Users, such as airlines, MROs, OEMs, or lessors can select the apps they prefer, specified to the individual needs, while AVIATAR stays an independent platform not bound to Lufthansa Technik and any MRO service contracts.

The first seven apps of AVIATAR are all designed to fulfill the user’s basic needs. “Fleet Management” and “Performance Metrics” provide basic features needed by clients to overview their fleet and key performance indicators in real-time. The combination of “Condition Analytics”, “Fault Analytics” and “Predictor Plugins” enables customers to monitor their fleet, analyze their data and predict maintenance ahead of time.

AVIATAR’s first 3rd party app, “Record Status” by FLYdocs, displays the completeness of the clients’ records and at the same time reflects how the integration of apps can work on the platform. Furthermore, the platform gains a large benefit from the constant growth of its user base. For example, the app “Reliability Benchmarking” will allow operators to benchmark their technical reliability anonymously against the world’s leading airlines. The variety of the different apps reflects the diversity of Lufthansa Technik’s customers, as each user can individually select the combination which meets his needs best. While each single app provides value in its stand-alone version, it is the interplay of multiple apps, which creates the unique value proposition for the individual user.

For more information on AVIATAR visit: www.aviatar.com