With the opening of the third global office in Calgary in 2021, ASQS can now offer customer support in North America and seamless 24h support worldwide. In cooperation with Eastern Airlines, ASQS is more than excited to launch IQSMS on the US market.

Based in Wayne, Pennsylvania, Eastern Airlines was looking for an experienced and trustworthy partner who was able to fit their requirements as its future safety and quality management software provider. After an in-depth analysis, IQSMS was chosen to manage all safety, quality and risk related data.

Sr. Director of Safety and Security at Eastern, Doug Neufeldt, said “Eastern was looking for a system that could combine all of our safety, quality, and other data in a single platform that could help us manage and visualize our data, at a reasonable price point, with the flexibility our diverse operation needed, and IQSMS hit all of those marks”.

Originally founded in 1926, the airline was brought back to the skies initially in 2015, and is currently operating a fleet of Boeing 767-200 and 767-300 aircraft.

The airline connects the US with otherwise underserved international destinations and enables safe, non-stop service from the US to several destinations in Latin and South America. Besides their scheduled operations the company also operates on behalf of the US Department of Defence (DoD) and has more big plans for the upcoming year utilizing B777 aircraft as they begin their Eastern Air Cargo operations.

As Eastern Airlines received it’s IOSA certification in 2021, the company is joining a club of 61 IOSA certified airlines using IQSMS in their daily operations.

Besides the three core modules, the Quality, Reporting and Risk Management, including the offline applications, Eastern Airlines will also implement the FDM Risk Module as well as the Document Distribution Module. To suit the specific organisational requirements, ASQS will customize IQSMS to interface with their crew planning software “Skedflex” as well as “AMOS” for maintenance related information.

“We are excited to obtain Eastern Airlines as our launch customer in the US. I believe it will be a great cooperation between our companies since IQSMS provides a high degree of configuration options to our customers. Along with the rapid growth plans of Eastern in the next years, IQSMS will allow to continuously adjust process flows and requirements to the future needs of Eastern. On the other side we will optimize IQSMS together for the US market, for example with the integration of interface to transmit reports directly to the FAA. With Eastern Airlines joining the IQSMS family, now 61 IOSA certified airlines trust our product on a daily basis to guarantee a safe operation to their clients.”

Günther Schindl, CEO of ASQS