ACSIS– the perfect collaborative workspace tool for troubleshooters

    05 May 2021

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During the next couple of months business in the aviation industry will slowly recover. But there will be long-time changes for the whole industry.

A lot of the airline troubleshooters right now are working remotely and are no longer sitting next to each other to be able to discuss problems “on the fly”. And we predict that this will continue in the future as more and more people see advantages for working remotely with regards to their work-life balance.

The question is, if it is possible for airline troubleshooters to stay at home even if the pandemic is over. We would say, Yes. If they have the right tool to do their work as reliably as if they were in the office.

ACSIS is a software for predictive and preventive maintenance and can perfectly support troubleshooters to detect current and predict future problems of aircraft regardless of whether they are in the office or working at home.

ACSIS monitors all systems defects in real-time and analyzes data from pilot and maintenance reports. All the data are processed into clear graphs so that the problem(s) can be identified at a glance. As soon as a problem is recurring, an automatic alert is sent to the responsible person and he/she can immediately start to further analyze the problem. Following this, AOGs can be avoided because it is possible to visualize the AC / fleet status in one single diagram and recognize immediately if it is a single tail sign or a fleet problem.

With the ACSIS delay probability tool the probability for a delay due to a certain problem on a specific aircraft to happen during/prior the next flight can be calculated so that maintenance teams can be prepared with tools, materials, and personnel before it comes to a delay or even an AOG. It uses sophisticated algorithms which are far more accurate than standard alert levels per ATA and it provides comprehensive reports for engineering and CAA at a click of a button.

Examples of graphs:

The main overview on alerts (here in light mode) shows the date, the aircraft, the ATA-chapter, the message, the delay probability and the alert status of an item so that you have a quick overview over the status of your fleet.

The “start investigation” screen (here in dark mode) shows the outliers in day-to-day business which are worth to have a closer look in order to find out what kind of problem the fleet / the tail sign / the AC is facing.

ACSIS provides now more features like for example a full list of all scheduled and unscheduled component removals for a specific problem at the click of a button and collaborative workspace enhancements like fields where engineers and troubleshooters can exchange information.

Once the pandemic is over or at least under control, airlines might need to attract new employees. Be assured that those will have an advantage that are able to offer a hybrid working model for troubleshooters in which ACSIS can play a major role.

About CrossConsense: “Since being established in 2002, we basically think from the perspective of the user. We are not pure IT geeks, and it is exactly that which characterizes our services and products. Thus, we distinguish ourselves from most of the specialists for the implementation of solutions. We can’t do otherwise, because in the DNA of CrossConsense are many years of experience in Airlines, in the area of procurement, engineering and maintenance. We know your job as if it were ours. And THAT you will feel immediately!” CrossConsense’s portfolio stretches from AMOS Support, BI-Management, Data Migration and Hosting to the products Aircraft Fleet View (app that that gives you an always up-to-date view on your airline’s fleet status), ACSIS (tool for predictive maintenance) and AviationDW (tool that supports airlines to get an overview over all KPIs the airline is interested in).