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Information Systems Associates (ISA) is a global aviation-technology leader delivering intelligent, scalable solutions that power airlines and airports worldwide. Since 2005, we have combined deep operational expertise with a strong engineering culture to solve complex challenges across the aviation ecosystem.

Headquartered in Sharjah with innovation centres in Pune and Colombo we build mission-critical platforms that enable airlines to operate with greater speed, resilience, and predictability. Our product suite includes:

aeroMART – Passenger Service Systems
aeroPORT – Departure Control Systems
aeroOPS – Flight Operations & OCC
aeroLINE – Crew Management

Information Systems Associates have been providing high performance technology to the global travel and airline business since 2005, offering a deep portfolio of solutions that is also adequately broad to touch almost every aspect of the industry.

Our innovative and transformational portfolio of robust solutions coupled with our proven proficiency and expertise continues to attract powerful brands to employ our products and services.

The ACCELaero™ portfolio is designed to address the business problems of today, whilst agile and capable to respond to the problems of tomorrow. Our solutions address your problems by connecting your business to people, your people to people and your people with themselves, providing you the opportunity to build long lasting and unique relationships, increase revenue, control costs and mitigate risk.

aeroMART – a tightly integrated configurable suite of core of PSS and e-commerce solutions allowing airlines to move away from the traditional and begin to act as retailers and merchandisers.

aeroPORT – a suite of airport solutions delivering a configurable check-in flow that simplifies acceptance and opens in path revenue opportunity. Our weight and balance tool will optimise your flight operations for fuel economy.

aeroLINE – a suite of solutions that employs a powerful network of resolution services to bring optimal supply to a real time demand bringing productivity to the forefront of all ongoing operations.

Information Systems Associates is also committed to the principle of creating Shared Value through our solution design.

Designed for reliability and performance at scale, ISA products help aviation partners make faster decisions, optimize operations, and deliver seamless customer experiences.

Our team of 350+ specialists across 20+ nationalities brings together engineering, data, and domain expertise in a collaborative environment that values curiosity, innovation, and continuous learning. This commitment to excellence has earned ISA multiple global industry awards, including World’s Best PSS Provider (2015-2017, 2024) and World’s Best Crew Management System (2022).

At ISA, people don’t just build software – they shape the future of modern aviation.

Welcome to your paperless flight

Our Logbook replaces the paper-based process of capturing technical issues on ground and in the air. Moreover, with this seamless communication and collaboration between cockpit flight crew and maintenance staff the data quality and process efficiency improve significantly: You can now easily access the aircraft status anywhere at anytime.

Technical Logbook

The Technical Logbook offers prefilled text blocks and automated input masks that capture technical issues of the aircraft during flight and on ground. It will replace time-consuming manual entries into paper books and thus improve data quality as well as transparency.

Cabin Logbook

With the integrated Cabin Logbook, flight crews can digitally capture and report cabin defects, findings, and serviceability items directly from their device. A smart funnel-based dropdown logic guides the crews through the entry process, reducing errors, saving time, and ensuring complete and consistent documentation.

Logbook Central App

The additional Logbook Central App offers a comprehensive back-end view of all logbook-related data in one place. Logbook Central bridges the gap between cockpit documentation and maintenance execution, giving ground experts the visibility and control they need to keep operations running smoothly.

Developed with pilots, flight crews and MCC’s

The Technical and Cabin Logbook works with any hardware (e.g. tablet, smartphone or desktop computer). They also offers backup processes in case of connectivity issues. Real-time data availability, directly connected with AMOS or other M&E systems, ensures maintenance on arrival and enables a seamless collaboration between pilots, flight crew and maintenance teams – leading to decreased turnaround times and costs by up to 75 percent. In addition, the standardized data structure helps you to gain insight into trend analytics.  The Logbook has already been approved by several authorities, e.g. EASA, CAAV, TCCA, FAA, LBA and holds several national approvals e.g. in Spain, Norway, Sweden and Finland with many more in progress.

From cockpit to control – Turn Logbook data into operational advantages: With the Logbook Central App AVIATAR brings an additional integrated expert tool for ground teams, providing a comprehensive back-end view of all logbook-related data in one place. The Fleet view gives maintenance controllers an instant overview of the entire fleet’s current flight status and logbook documentation state, enabling fast identification of missing entries or open issues across all aircraft. Via the Flight Log, Documents, Basic Data, and Workorder tabs, users can access and manage the full scope of operational data: from required aircraft documents and their device sync status, to MEL lists, ATA chapters, delay codes, and fuel data, through to detailed workorder tracking including deferral information, MEL categories, and work steps. With powerful filtering, sorting, and direct API access, Logbook Central closes the loop between cockpit documentation and maintenance execution – delivering the visibility and control ground experts rely on.

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Live data dashboard and engineering investigation combined at one place

Engineering Analytics allows users to create professional live data dashboards containing charts on fleet performance indicators. This app also offers customizing your dashboards with features such as alert and target levels, comments, and the ability to change chart size and appearance.

Wide data coverage

Engineering Analytics offers wide data coverage, including Fault Messages & ACMS Reports. We also provide out-of-the-box data quality checks and manipulation, as well as a range of available interfaces for importing additional data sources.

Combine different data types

The self-service analytics allows you to combine and match different data types in one analysis. With the ability to access and configure various chart types via drag-and-drop, you can choose from time charts, histograms, and scatterplots to visualize your data. Additionally, you have the option to filter AOC, A/C, tail signs, or your own groups from the full fleet and choose your relevant timeframe.

Visualize your data with ease

Engineering Analytics also allows you to visualize dependencies and correlations, as well as create reliability-centered performance metrics and alarms for dispatch reliability, interruptions and more. With unlimited creation and storage of individual charts in your personal space, you have the flexibility to tailor your analytics to your specific needs. Take control of your data and gain valuable insights with Engineering Analytics.

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Repetitive defect detection – faster and simpler than ever

Today, engineering teams and the Maintenance Control center face challenges, such as the time-consuming analysis of write-ups and technical logbook entries, which often requires manual correction due to spelling mistakes and incorrect ATA chapter assignments.

Our product Technical Repetitives Examination analyzes defects from all write-ups and detects cluster according to customizable criteria. Its algorithm, trained by Lufthansa Technik’s engineering expertise, immediately recognizes identical components and automatically assigns the associated logbook entries to the correct ATA chapter. The resulting graphical overview ensures that all the various defects of a specific component for the selected period and the entire fleet are fully recorded and evaluated.

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Minimize operational interruptions

Predictive Health Analytics combines engineering experience and data science expertise to build use cases fitting perfectly to your needs. With live data from your aircraft, it’s systems and components, we predict their behavior during operation. Analyzing different failure modes and transferring this knowledge to the aircraft’s data stream is one of our key competences with a dedicated digital engineering team and decades of operational experience.

Let your aircraft talk

Our solution collects the data your fleet is sending and analyses it with our algorithms, which have been developed with industry leading airlines. Optionally combined with other unique applications on AVIATAR, you can see the actual status of your fleet’s performance and keep it in an optimal condition. That lowers the costs of maintenance and avoids operational incidents, delays or AOGs.

Your prediction journey will start with understanding your specific needs and pains as well as an analysis of the data available in your operation. Our engineering experts will accompany you from your first day with Predictive Health Analytics and will help you to customize and fine-tune it to your operational needs.

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The complete overview of your maintenance activities

MRO Management is our solution to provide you with a complete overview of all maintenance activities for your whole fleet in a highly effective way. By digitalizing the entire process communication, it brings all the participants together in one place, enabling every team member to share information easily in real time and take action if required.

We currently offer three different services within MRO Management:

Monitoring

Sourcing

And Accounting.

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Line Maintenance automated and optimized like never before

AVIATAR’s Line Maintenance Planning Optimization brings a new era of efficiency to airline maintenance. Our advanced algorithm integrates seamlessly with all major M&E Systems and automatically creates optimal planning solutions while effortlessly managing multiple complex constraints. By taking changes in the flight schedule, resource availability, and specific planning-related requirements into account, our software solution continuously optimizes the maintenance task distribution over time and thus ensures maximum planning efficiency, increased task utilization and aircraft availability.

Maximize efficiency and productivity in your maintenance operations

Unlock the full potential of your airline’s maintenance operations with AVIATAR’s Line Maintenance Planning Optimization. By creating task synergies and enhancing utilization rates, our solution ensures the most efficient use of your resources. The intuitive visualization tools provide planners with a clear overview of schedules and immediate insight into any issues, allowing for proactive adjustments and smoother operations. Keep your fleet flying with reduced ground times and increased productivity!

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Your entire fleet on a single screen

AVIATAR’s Condition Monitoring gathers data from various sources to offer an unparalleled overview of your aircraft’s current status and components. This aids MCC, troubleshooters, and engineers in proactively managing your fleet’s condition via a single screen or mobile device. Critical incidents are promptly relayed on the main dashboard, enabling swift analysis using other AVIATAR’s applications. By merging fleet operational data with real-time maintenance records, you can trace past actions and respond promptly for all aircraft types on a single screen.

Display your aircraft data in real-time

You receive real-time data from your aircraft – flight leg and times (e.g. OOOI), ACMS (Aircraft Condition Monitoring System) reports (standard/customized), fault messages and other maintenance information like troubleshooting manuals. All these data is displayed in AVIATAR’s unique modular frontend, which is designed for an optimal user experience. 

AVIATAR Condition Monitoring provides you with flight schedules and ground time event information for each aircraft – including annotation tool for notes and comments and an automated link to the Troubleshooting Manual and the Fault Isolation Manual. Get all the details you need as a troubleshooter in order to guide the flight or maintenance crew in case of a time critical technical issue.

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The new frontier in optimizing APU usage and efficient cabin cooling

In collaboration with FlightWatching (a Revima Group Company), we offer one of the only applications worldwide for real-time APU usage and cabin temperature monitoring. This solution provides you with a live status of your fleet during Ground Operations, focusing on power provisioning via APU usage and ground equipment as well as predicting cabin cooling times. Airlines can realize direct savings of up to $ 30,000 in maintenance and $ 70,000 in fuel per aircraft per year while significantly reducing their carbon footprint. Transform your ground operations and elevate the passenger experience today.

Contact us, to get a Demo today!

More than 10+ years we’ve provided EFB solutions

During this period, we have developed outstanding applications and gained invaluable experiences.

We empower aviation professionals with tools that streamline operations, reduce environmental footprints, and improve overall performance. At Lagary, we believe in a future where technology and sustainability go hand in hand.

Meet OnETL

The Electronic Technical Log. OnETL replaces paper-based aircraft technical logbooks with a fully digital, paperless workflow. Flight crews, engineers, and maintenance controllers log defects, maintenance actions, and releases in real time — with offline capability, digital signatures, and live defect tracking. Seamlessly integrated with NavOne, OnETL shortens turnaround time, eliminates manual errors, and keeps your fleet compliant with EASA and FAA requirements.

Meet Qualify

Qualify is a purpose-built platform for airline training departments. It centralizes pilot training programs, evaluations, scheduling, and competency tracking in one place — replacing spreadsheets, paper forms, and fragmented tools. With built-in support for CBTA and EBT frameworks, instructor standardization tracking, and AI-powered performance insights, Qualify helps training teams identify at-risk trainees early and maintain audit-ready compliance records at all times.