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NetLine/Crew Qualification and Training Management provides a view of crew and ground staff training planning and qualifications in one platform.

Raunheim, 29 March 2022 – Lufthansa Systems today announced the launch of NetLine/Crew Qualification and Training Management. The module provides an accurate overview of crew member and ground staff training planning and qualifications on a single platform. NetLine/Crew Qualification and Training Management handles airline employees and their qualification, recurrency and training needs.

“Airlines face the challenge of maintaining valid crew members and ground staff licenses and qualifications. NetLine/Crew Qualification and Training Management’s methodical structure gives an ideal overview. Curricula can be customized to the airline’s need and training records can be accessed easily”, explained Somaya Jouini, Product Owner NetLine/Crew Qualification and Training Management. “Expired trainings are quickly identified so that staff can be trained and retrained in time.”

NetLine/Crew Qualification and Training Management is offered as a web-based solution and with a state-of-the-art user interface. “With the launch of NetLine/Crew Qualification and Training Management, we have taken a big step towards the realignment of NetLine/Crew. We have implemented an intuitive user interface and used the latest software architecture. Our airline customers benefit from the high-speed-implementation and continuous delivery of newly developed functions to maintain training and qualification of their crews”, added Philipp Kemmer, Head of Product Development NetLine/Crew.

NetLine/Crew covers crew management business processes and supports an airline’s crew management team with 24/7 operations support and industry expertise. NetLine/Crew comprises system components for the various crew management domains. This includes the communication and information exchange with flying personnel with dedicated applications for crew members.

Caption (Copyright: Lufthansa Systems): With the NetLine/Crew Qualification and Training Management module, trainings, planning and qualifications come on one platform. This ensures the highest level of security and compliance.

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About Lufthansa Systems
Lufthansa Systems GmbH & Co. KG is a leading airline IT provider determined to shape the future of digital aviation. It draws its unique strengths from its ability to combine profound industry know-how with forward-looking technological expertise and has lived by its slogan “We’re into IT” for more than 25 years. A wholly-owned subsidiary of the Lufthansa Group, the company offers its more than 350 customers an extensive range of successful IT products and services for the aviation industry, many of which are market leaders. Lufthansa Systems’ pioneering portfolio covers all of an airline’s business processes – in the flight deck, in the cabin and on the ground. As a tech company and airline IT provider, Lufthansa Systems is committed to identifying its own environmental footprint and improving that of its airline customers across the globe. Headquartered in Raunheim near Frankfurt/Main, Germany, Lufthansa Systems employs around 2,400 people at its locations in 16 countries.

Contact
Lufthansa Systems GmbH & Co. KG
Press Office
Ansgar Lübbehusen, Daniela Mair
Tel.: +49 (0)69 696 90776
E-Mail: publicrelations@LHsystems.com

www.LHsystems.com

• JAL Engineering Co., Ltd. to deploy IFS aviation maintenance solution in the cloud to modernise long range maintenance planning for its fleet of nearly 200 aircraft
• Announcement continues IFS expansion of its commercial aviation MRO footprint across Asia-Pacific and globally

29th March, 2022 – IFS, the global cloud enterprise software company, today announced that the Japan Airlines maintenance and engineering subsidiary, JAL Engineering Co., Ltd., has selected IFS to support fleet-wide long range maintenance planning. The IFS solution, to be deployed in the cloud, will provide long range planners with the unified information insights they need to quickly develop and share regulatory-compliant fleet maintenance plans that best support aircraft availability, task yield, and hangar utilisation for nearly 200 aircraft.

The IFS fleet planning solution replaces a JAL Engineering Co., Ltd. legacy fleet maintenance planning process that required extensive manual intervention. The IFS solution will allow the engineering team to manage more aircraft with reduced human intervention due to an efficient user experience, reduction in manual processes, real-time alerts, and automated processes.

Deployed in the cloud, the IFS planning and maintenance solution will improve visibility across the organisation by providing real-time planning updates. JAL Engineering Co., Ltd. staff will now be able to effectively examine the impact of key strategic decisions in the organisation – such as modifying aircraft induction/retirement, adjusting resource levels or changing utilisation levels – while also comparing key performance indicators.

IFS continues to grow its footprint in the Asia-Pacific commercial aviation and maintenance, repair and overhaul (MRO) market, adding JAL Engineering Co., Ltd. alongside China Airlines, Qantas, TAE Aerospace and more.

“After an extensive market review, JAL Engineering Co., Ltd. selected IFS for its experience in the industry, strong existing reference customers and its complementary fit with our long-term MRO strategy,” explained Ryo Tamura, President, JAL Engineering Co., Ltd. “With IFS fleet maintenance planning software JAL Engineering Co., Ltd. can automate processes that were previously manual and labour intensive, improve team collaboration by allowing planners to work on a single plan simultaneously, and ultimately decrease aircraft downtime and maximise task yield.”

<sub>About JAL Engineering Co., Ltd.
JAL Engineering Co., Ltd. has been performing maintenance on thousands of airplanes with a wide range of highly skilled engineers. Its main bases are located at the Haneda (HND), Narita (NRT), and Osaka (ITM) airports. JAL Engineering Co., Ltd. holds numerous certifications from many countries and regions throughout the world. Its engineers are stationed at airports throughout Japan providing expertise in Line Maintenance services to more than 50 international airline companies. Also, JAL Engineering Co., Ltd. provides its customers with the highest quality maintenance services for base maintenance, engine and component maintenance, as well as fleet management services.

About IFS
IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service™. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognised leader and the most recommended supplier in our sector. Our team of 4,500 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com.</sub>

<sub>Contact information

Patryk Fournier
Director, Marketing Communications – Aerospace & Defence, IFS
Email: press@ifsworld.com
Phone: +1 613 576 2480

Jamie Kightley
IBA International – PR for IFS A&D
Email: jkightley@iba-international.com
Phone: 01572 757932</sub>

Leon Software has partnered with Quorem to provide their client base with a new integrated solution, offering sales process optimisation on top of advanced data analytics.

Over the course of the last few years, the Sales functionality in Leon has grown exponentially, providing its users with a fully fledged ecosystem for charter sales. Even with its current extensive development though, there was never a plan to stray away from the focus on the core functionality, leaving a number of strong supporting features (e.g. cryptocurrency payments or paperless signing) to the third-party software integrated with Leon.

To answer the needs of charter sales teams in a better way, Leon Software has teamed up with Quorem – a platform developed to give proactive sales teams a faster and more informed way to build optimised flight programs. The partnership with Quorem introduces an integration that enhances sales processes for operators using Leon, analysing the flight schedule and tracking the best of the available opportunities. Quorem’s ML-powered data engine will look up the aggregated data for the most efficient way to optimise the sales pipeline, fine-tuning the available bookings with empty legs availability, as well as offering extensive automation for workflows and alerts.

This creates a real synergy between systems, giving their users the best of both worlds – a robust functionality for charter quoting and OPS management in Leon, with advanced analytics provided by Quorem, designed to increase profitability for operators.

Common goals and vision

It is no wonder that Leon Software and Quorem started their cooperation with such high expectations. Both companies have similar standards when it comes to product development and engaging their client base. The development of Leon is strongly intertwined with the customer feedback that helps continuously improve the application according to valuable guidelines from the community. Steady development also translates well into the number of features that are released, with more than 500 improvements delivered over the course of the last year.  Quorem has a small number of early adopters that are already seeing 3%-6% of turnover driven to bottom line profits.

Another reason for the integration to go live already was the development of Leon API that allowed a smooth connection of those two systems in a very short timeframe. With the recent introduction of the webhook technology for Leon API, future implementation plans for the integration include instant alerts for valuable scenarios, tailored to the users’ unique commercial strategy. 

Data-driven solutions for the modern aviation business

The way the business aviation market evolves puts an emphasis on toolsets that tackle current-day challenges and business opportunities most transparently, through data feeds producing actionable data. It is both commercial and operational data that stimulate the decision making process of sales teams, allowing them to maximise the profit of their charter operations by exploring the best possible outcome. It is not a coincidence that out of all European operators surveyed by Quorem, the most proactive sales teams were also Leon users.

Leon Software (www.leonsoftware.com) excels in delivering an advanced cloud-based solution for the aviation business, including scheduled and cargo operators, business aviation, trip support companies and brokers. From charter sales and flight OPS to crew management, Leon provides a versatile platform design in a digital ecosystem of an aviation organisation.

Established in 2007 in Warsaw, Poland, Leon Software is currently the leader in its area of expertise in Europe, with over 300 companies consistently capitalising on the platform’s functionality in their day-to-day operations.

Quorem (www.quorem.aero) was founded in Jan 2020 by industry veteran Phil Brockwell to address the lack of profitability across on-demand operators.  Quorem’s feature list was developed following hundreds of interviews with commercial aircraft operators.

At a glance

–    HAECO Hong Kong goes live with AMOS
–    Extra-large-scale AMOS implementation project
–    Extensive collaboration to enhance AMOS MRO functionalities and integration capabilities

Swiss-AS and HAECO’s cooperation to strengthen both recognised technical expertise and operational excellence

Back in spring 2019, Swiss-AS was honoured to ink a deal with HAECO Group that had selected AMOS as its preferred MRO software to be initially deployed within its Hong Kong operations base. The main objective of this large-scale implementation project was to replace the many point-to-point solutions with a fully integrated end-to-end solution.

After more than two years of implementation, Swiss-AS is proud to announce that HAECO Hong Kong, a world-class aircraft engineering service provider, has recently gone live with the AMOS MRO Edition, and now uses the MRO software to support all its maintenance processes. Today, AMOS acts as the core platform for HAECO Hong Kong employees to efficiently and productively manage the wide range of services the organisation offers, from airframe services to line maintenance, and material management.
The implementation of AMOS at the Hong Kong base is key in the group’s strategy to invest in the future, optimise and grow its business, while ensuring its sustainable development that is at the core of its business model. Swiss-AS is an innovative and reliable business partner that is able to support HAECO Hong Kong’s strategic developments by providing a proven, continuously enhanced and scalable IT solution as well as tailored service packages. 

 “On behalf of Swiss-AS I would like to congratulate HAECO Hong Kong on the successful cut-over to AMOS and I also thank HAECO Hong Kong for the excellent partnership in further enhancing the AMOS MRO capabilities. HAECO Hong Kong has remained highly dedicated and professional during the entire implementation project and I have no doubt that this excellent collaboration will continue into the future” states Ronald Scherer, CEO at Swiss-AS.

The two market-leading organisations, HAECO and Swiss-AS, take advantage of 100 combined years of experience to provide their customers an incomparable quality of services.

Swiss-AS proven methodology to steer extra-large-scale AMOS implementation

While Swiss-AS provides one single solution used by a large and diverse customer community, each AMOS implementation is unique and comes with its own challenges. In the case of HAECO Hong Kong, more than 4000 users will ultimately make usage of AMOSdesktop and AMOSmobile. The previously complex, interface driven processes and the extensive use of in-house mobile solutions, brought challenges to the project that, only through close collaboration, could be addressed and resulted in yet another successful AMOS implementation. Evidence that once again, Swiss-AS has the necessary experience, expertise and proven implementation approach to steer such extra-large-scale projects.

The overall project goals were achieved within 30 months thanks to Swiss-AS’ collaborative working approach fostering close cooperation between the customer and Swiss-AS project team. Over this period, Swiss-AS provided comprehensive classroom trainings for all project members and key users. Additionally, a vast Train-the-Trainer program was initiated to enable HAECO Hong Kong’s designated in-house trainers to receive all the necessary AMOS knowledge to deliver professional quality AMOS training to hundreds of end-users. This training model was selected from the many options offered by Swiss-AS due to its cost-effective approach that allowed the end users to benefit from a tailored knowledge transfer method delivered by internal trainers. 

In parallel to the training stream, the strong core project team, joined by several business experts, defined the new TO-BE AMOS processes according to the AMOS functionalities and APIs to be implemented. For some capabilities, extra development had been initiated by Swiss-AS R&D team in order to make the AMOS MRO Edition completely fit into HAECO’s existing and complex digital eco-system. Some specific AMOS MRO program enhancements and sub-system API enablers were considered as go-live critical and their delivery with the AMOS 20.12 release allowed HAECO Hong Kong to successfully go-live with AMOS on the 6th of September 2021.

The Hong Kong based team does not intend to rest on their laurels and has already planned to move on to the next AMOS project by deploying AMOSmobile/EXEC to the line and base maintenance context to further support the Group’s digital transformation process.

A strong development partnership 

AMOS is a community product used by a large customer base who continuously and actively provide Swiss-AS with their requests, ideas and individual needs. The system enhancements implemented by Swiss-AS include the expertise of customers who contribute to the selection, analysis and specification of new developments. Over the past years, Swiss-AS has partnered with several customers, whose primary business as an MRO provider is to deliver high-quality services to its customers as efficiently as possible. In this context, HAECO Hong Kong contributed to the enhancement of the MRO-focused functionalities as the initiator of system developments that are also of general interest for other MRO customers.

Creating interfaces is part of our daily business and Swiss-AS has gained vast experience when seamlessly connecting AMOS with other corporate systems. To further extend our already existing long list of available APIs, Swiss-AS and HAECO Hong Kong teamed-up to strengthen the integration of AMOS with other in-house solutions. Among others, the new APIs that were developed allow HAECO Hong Kong’s in-house line maintenance mobile application to receive AMOS work package and ground time information, giving line maintenance users an improved maintenance task visibility when attending aircraft for transit and line checks.

The AMOS system architecture provides four tiers of integration: On the lowest tier, direct database access is supported and typically used to integrate with Business Intelligence, Data Analytics and Reporting tools when required. Then, on another level, each action that can be triggered through the AMOS user frontend can be used for integration purpose thanks to the current existing 28000+ internal AMOS APIs. Additionally, the 300+ managed AMOS APIs include out-of-the-box integration to third party solutions as well as general purpose APIs that use industry standards wherever possible. Finally, AMOScentral uses managed APIs as data-exchange format to easily connect AMOS environments and facilitate seamless collaboration between multiple operators, MROs and CAMOs.

Seamless AMOS work package transfer between HAECO and its customers

Airline customers of HAECO Hong Kong that are also steering their activities with AMOS can currently profit from a generic interface to transfer, within AMOS, their work package to the MRO provider, with the airline’s maintenance event being then mapped against the MRO provider’s internal workorder number.

With a perpetual innovation and efficient planning driven working approach, the HAECO Hong Kong team together with one of its customers are considering AMOScentral to become the future tool to further strengthen their cooperation. The future collaborative platform would allow the AMOS customers to benefit from the seamless transfer of work package information, such as the airline’s assignment of new tasks to the work package being reflected in real time into the MRO provider’s AMOS environment. Additionally, the execution of tasks by the MRO provider can be reflected in the airline’s AMOS environment for complete visibility of progress as required.

A customer-tailored AMOS Cloud Hosting solution

HAECO Hong Kong opted to initially rely on the AMOS Operational Services (AOS) and trusted Swiss-AS to manage all tasks related to the AMOS application server and database administration. In the course of the AMOS implementation project, HAECO Hong Kong decided to further rely on Swiss-AS’ services and subscribed to the AMOS Cloud Service package that relieves the maintenance organisation from operating its technical infrastructure on premise. Moreover, the HAECO Hong Kong IT team could well identify a high level of synergy resulting from having Swiss-AS supporting the AMOS application and database failover, plus the disaster recovery solution. 

Due to its size and number of customers, HAECO Hong Kong has been offered a customised AMOS Cloud Hosting package running on the local Google Cloud and very well protected by a double security: it includes a data backup service in the Google Cloud based in Hong Kong, in addition to a disaster recovery system based in Singapore. 

Furthermore, HAECO Hong Kong is the first customer to use a PostgreSQL database in cluster mode. This means that the PostgreSQL database benefits from a high availability set up in terms of hosting. The AMOS productive server (cluster) is composed of 3 database instances: a master accepting read and write queries from AMOS, a standby, synchronized and ready-to-take-over instance in case of failover, and a third used for reporting connections.

With this infrastructure, HAECO Hong Kong can ensure that its data is not only fully protected, but that HAECO Hong Kong relies on a state-of-the-art infrastructure to successfully deliver high-quality services to its customers.

“The strategic decision on implementing a new IT solution was in line with our commitment to collaborate with our customers using digitalisation to efficiently manage and optimise the services offered by HAECO Hong Kong. We have contributed to the enhancement of AMOS with more MRO-focused capabilities in the past 30 months and are confident that the AMOS MRO Edition will be continuously enriched along the Swiss-AS direction, to make it the best fit for both airline and individual MRO.

The AMOSmobile is also an intuitive mobile solution for frontline staff, which brings enormous benefits in efficiency and data integrity, while building a strong foundation for our digitalisation journey in HAECO. We are looking forward to the deployment of this exciting solution in Hong Kong during the second half of 2022.

This successful implementation of AMOS MRO Edition would not have been possible without the excellent teamwork between the Swiss-AS and HAECO Hong Kong teams, where the dedication to delivering the best solution was exemplary. My sincere thanks go to both teams and the Swiss-AS leadership for their support.” said Kevin Kruger, Director and General Manager of HAECO Hong Kong.

About HAECO Group

The HAECO Group is one of the world’s leading aviation product and service providers. The Group provides a comprehensive range of products and services in Airframe, Cabin, Component, and Engine segments. The HAECO Group consists of 16 operating companies, employing around 17,000 staff in Hong Kong, the Chinese mainland, Europe, and the United States. HAECO Group’s website: www.haeco.com.

CONSTANTA, ROMANIA: Romanian Oil & Gas operator Vega Offshore has chosen Rusada’s ENVISION software to manage its airworthiness and maintenance operations, and is now fully live on the system.

Vega Offshore uses a fleet of Airbus Helicopters H155’s to provide services to the offshore Oil & Gas industry. From its bases in Constanta, Romania it operates passenger and cargo flights for producers, as well as medevac and search & rescue services if the need arises.

Vega Offshore will use ENVISION to manage a number of different functions, including continuing airworthiness, maintenance planning & tracking, and inventory management.

Rusada’s European Client Services team completed the project over the course of 6 months, during which time they configured process flows, trained staff, and migrated over Vega’s existing data. As a result, the operator is now up and running on ENVISION and is successfully using it for day-to-day operations.

Dana Claudia Glavan, Managing Director at Vega Offshore commented:

“One of the key things we were looking for in a provider was a proven track record of success. Rusada has been supporting rotor operators for over 30 years now, and that gave us great confidence when it came to make our decision.

“Having now worked with them closely over the last couple of months, I am glad to say that confidence was well placed.”

About Rusada
Rusada is a global aviation software provider established in 1987 and headquartered in Switzerland. With operations in the Middle East, Asia, Europe and the Americas, Rusada supports 100+ major customers worldwide with software that manages 2,000 aircraft in over 40 countries.

The company’s ENVISION software provides key management information and operational process control for aircraft operators, maintenance and repair organizations (MROs), original equipment manufacturers (OEMs) and aviation service organizations.

More information
Rusada
Chris Prior
Marketing Manager
chris.prior@rusada.com
+44 (0) 1295 231619

– Jeppesen FliteDeck Advisor offers fuel and cost savings through real-time flight adjustments

DUBAI, March 4, 2022—Boeing (NYSE: BA) has been selected to provide Etihad Airways with the Jeppesen FliteDeck Advisor digital solution for the carrier’s 787 Dreamliner fleet to optimize operational efficiency and reduce fuel consumption.

Etihad has already found benefits from the use of FliteDeck Advisor. During a trial on several of its 787 Dreamliners, the airline found that the digital solution delivered cruise fuel savings of 1.4%, saving an average of 350 kilograms of fuel and 1,100 kilograms of CO2 per flight.

“We have been very pleased with the fuel and cost savings we have achieved with FliteDeck Advisor,” said Sulaiman Yaqoobi, vice president of Flight Operations, Etihad Airways. “FliteDeck Advisor was tested as part of the Etihad Greenliner program, and it is great to now see it deployed across the 787 fleet, helping Etihad achieve efficiency gains and reduce CO2 emissions.”

Since 2019, Boeing and Etihad have collaborated on sustainability efforts centered on the airline’s 787 Dreamliner fleet, including on Etihad’s participation in Boeing’s ecoDemonstrator program, where the FliteDeck Advisor solution was initially trialed. In 2021, the two companies renewed and expanded their sustainability alliance to focus on enhancing the efficiency of navigation and flight operations, airframe technologies and sustainable practices to reduce emissions.

Jeppesen FliteDeck Advisor analyzes airplane-specific performance metrics for all Boeing aircraft, including changes over time with aircraft age and maintenance action. The tool enables flight crews to make small, real-time adjustments to their course, altitude, and speed to optimize fuel use and minimize the carbon footprint of each flight.

“Etihad has been a tremendous partner in advancing sustainable aviation technologies, and we are excited to continue providing them with solutions that help them decarbonize their fleet while meeting their commercial goals,” said Duane Wehking, vice president of Digital Aviation Solutions at Boeing Global Services.

Boeing provides several other digital solutions and services to Etihad’s 787 fleet including Jeppesen FliteDeck Pro, Jeppesen Crew Rostering and Boeing Wind Updates, which provide crew scheduling, charting, navigation, and flight efficiency capabilities.

With 39 Boeing Dreamliner airplanes currently in operation, Etihad is the largest operator in the Middle East of the 787, a family of airplanes designed with superior efficiency which allows airlines to profitably open new routes to fly people directly where they’d like to go in exceptional comfort.

Boeing’s strategy to decarbonize aerospace is focused on four key areas, spanning fleet renewal, operational efficiency, renewable energy and advanced technology. Within the operational efficiency strategy, Boeing Global Services provides a portfolio of services including data analytics tools to help customers uncover cost or efficiency savings that reduce fuel consumption.

As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s diverse team is committed to innovating for the future and living the company’s core values of safety, quality and integrity. Learn more at www.boeing.com.

Contact
Ivan Gale
Boeing Communications
+1 703-465-3141
Ivan.e.gale@boeing.com

Zeina El Hakam
Boeing International
+971 502100810
Zeina.elhakam@boeing.com