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Garuda Indonesia live with visiumAQD™


Optimized Systems and Solutions (OSyS)
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Houston TX. July 31, 2013. Optimized Systems and Solutions, Inc. (OSyS) announced today Garuda Indonesia went live with visiumAQDTM, an integrated safety and risk management solution that combines quality assurance audits with flight, cabin, maintenance and ground safety occurrence reporting. The implementation of the system is in line with the airline’s strategic expansion program and forms part of its commitment to constantly improve its safety quality.

visiumAQDTM is a comprehensive set of tools that integrates risk-related activities across organisations; from safety, quality and security management to occupational safety, environmental management and beyond. visiumAQDTM covers all functions from accident/incident reporting, risk assessment, compliance, analysis and investigation through to auditing and corrective action tracking. It has been developed by aviation software specialists and is backed by over 20 years’ experience in delivering aviation software solutions to regulatory authorities, airlines and other aviation-related organisations.

Novijanto Herupratomo, Executive Vice President (EVP) Operations of Garuda Indonesia, said that Garuda Indonesia’s choice to go with visiumAQDTM as its Safety Management System (SMS) is part of its effort to improve its safety quality. “In line with our long-term expansion program, and due to the fact that traffic volumes continue to increase, we are always committed to constantly improving our safety and complying with global flight safety standards.” Mr. Herupratomo said.

Mr. Herupratomo also said that visiumAQDTM is widely used and recognised as a high quality product, and that as the program moves towards being completely browser-based, this will enable their staff right across the organisation to report incidents and be assigned corrective actions.

Garuda Indonesia currently uses visiumAQDTM Audit, Safety and Risk modules. Part of the implementation project involved migrating historical safety data from the legacy system. This data migration brought all recorded safety incidents, along with their classifications and subsequent follow-up findings and actions, into visiumAQDTM, allowing combined analysis of data recorded in the legacy system with new data entered into visiumAQDTM. This avoids any cutover issues in reporting and analysis.

NOTES to Editors:

1. Optimized Systems and Solutions (OSyS) is a wholly-owned subsidiary of Rolls-Royce Group plc, with 400 employees serving a customer base that includes Fortune 100 companies in more than 100 countries. For over a decade OSyS has been delivering expert insights around the globe to operators of high value assets, to OEMs and to companies that provide asset services. OSyS unlocks the full decision-making power of complex asset data, enabling customers to balance their cost, risk and performance parameters.

2. OSyS core competencies are built on software and consulting expertise for intelligent data management and integration, and predictive analytics that drive equipment health monitoring and management. Extensive OSyS domain knowledge and proven processes serve compliance and assurance, risk analysis automation and fleet-plant-operations optimization. OSyS is Expert Insight Delivered. For more information, please visit the OSyS website at

3. Garuda Indonesia, the national airline of Indonesia, serves as full service carrier and provides low cost carrier services under their subsidiaries PT Citilink Indonesia. Garuda Indonesia serves 36 domestic and 19 international destinations in Southeast Asia. To support its network expansion, in 2013 Garuda Indonesia will receive 24 new aircraft, consisting of four Boeing 777-300ER, three Airbus A330, ten Boeing 737-800NG, and seven Bombardier CRJ1000 NextGen. In line with the company’s “Quantum Leap” program, by 2015 Garuda Indonesia and Citilink will operate 194 aircraft with an average age of less than five years.

4. Garuda Indonesia currently operates 112 aircraft with an average age of 5.8 years, consisting of the A330-200/300 to serve international flights to Australia, Europe, China, Korea, and Japan, the B737-800NG to serve its domestic and regional flights, and the Bombardier CRJ1000 NextGen which serves short-haul flights from its hubs in Makassar and Medan.

5. Garuda Indonesia’s service improvement and business transformation, through its “Quantum Leap 2011-2015” program, has gained appreciation from numerous international institutions who have awarded Garuda with a number of prestigious awards. During one of the biggest air shows in the world, Paris Air Show 2013, Garuda Indonesia was named “The World’s Best Economy Class” by Skytrax London. At the same event, Garuda Indonesia was also named as “The World’s Best Economy Class Seats” and ranked eighth place in “The World’s Top 10 Airlines” by Skytrax.

Azam Begg
Sales Director
Superstructure Group – Wholly Owned Subsidiary of OSyS
Tel: +44 (0) 1179 068700