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TRAX

Trax Support

Initial system deliverables comprise the following:

  • Software executables
  • Software Source Code (if purchased)
  • Hard/Soft Copy Technical Documentation
  • Online Help System
  • Training Information

Support for the system is provided according to the tailored package required by each customer - 24/7 office-based support is standard.

Training
Additional training can be accomplished as required by the customer. This can be provided on-site at the customer’s location, on-line or at Trax Offices. Documentation can be modified and developed according to the customer’s specification.

Implementation
Implementation support can be provided at the level required by the customer. This may include elements of software modification and a data transfer from existing systems.

A project schedule can be developed for customers to meet their specific needs with relation to content and time-scale. Full time on-site project support can be provided as required by the customer.