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Copa Airlines “Goes Live” with IDMR Solutions InForm


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Copa Airlines “Goes Live” with IDMR Solutions InForm

Leading Latin American commercial airline, Copa Airlines, has implemented IDMR Solutions’ Software for the edition, revision and distribution of its company-wide manuals.

IDMR, a New York based software company, is a global leader in technical documentation management solutions (DMS) designed exclusively for fleet operators, MRO providers and OEM organizations. Its integrated suite of applications has proven success in increasing operational performance and decreasing operational cost while insuring airworthiness, safety and regulatory compliance at multiple airlines.

Copa Airlines completed IDMR’s InForm implementation on schedule and went live on September 1st 2016. The carrier deployed an integrated suite of applications managing its manuals shifting to a 100% digital and paperless solutions.
“IDMR is a valued partner to our business,” said Itzy Valdes, Centralized Manuals Manager at Copa. “A pioneer in the industry, IDMR, helps to ensure that our technology investment evolves with our business.”

COPA implemented IDMR’s PDE, an enterprise content management solution. Keeping track of its versioning, harmonizing its manuals edition, and facilitating Authority’s reviews, COPA is using cutting-edge technologies to materialize its digital and mobile revolution. Being fully integrated in Copa’s IT, IDMR InLib solution allows employees with their single corporate logon to access documentation anytime, anywhere, from any type of terminal (desktop, tablet, phone) on any type of operating system.

IDMR’s comprehensive and integrated solution (from the edition to the approval workflow through the required revision cycles, from the distribution to the mobile access) is highly adaptable and drastically improved productivity assuring respect of deadline and facilitating collaboration between authorities and the air carrier.

“Copa is a valued customer and we appreciate the opportunity to support the company as it continues its growth path and fly passengers in very dynamic markets,” said Israel Revivo, CEO/President, IDMR Solutions. “IDMR is committed to continuing to provide airlines with the latest solutions to enable them going paperless, with the delivery of custom-built solutions that are highly scalable, adaptable and can easily integrate with other enterprise applications. By putting in place the next-generation solutions, Copa captures the best practices and functionality inherent to these applications while benefiting from our past and ongoing experience as well as important investment in research and development”, added IDMR’s CEO.